Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Shallow end
See all facilities

Review Highlights

Pros:
Clean pool
Friendly staff
Cons:
Dirty room
Uncomfortable bed
Inadequate a/c

Categories

Cleanliness
4.58
The assigned room was dirty, and the bathroom and walls were in poor condition.
Service
8.05
Standard service quality for this hotel tier.
Location
8.09
Standard quality for this hotel tier.
Room Quality
5.54
The bed was uncomfortable and the room's condition was lacking.
Amenities
8.57
The pool was very clean and large.
Value for Money
6.53
Issues with room not matching paid amenities.
Food and Beverage
8.08
Standard quality for this hotel tier.
Overall Experience
6.55
An average experience with notable positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:10

Property Description

Outdoor Swimming Pool & Garden: Enjoy a refreshing dip in our outdoor swimming pool or relax in the lush garden area.

Sea View Balcony: Some units offer a stunning balcony with panoramic views of the sea, perfect for unwinding and soaking in the scenery.

Convenient Amenities: With room service, a 24-hour front desk, and free WiFi, we ensure a comfortable and hassle-free stay for all our guests.

Ready to experience a relaxing getaway by the sea? Book your stay at San Rafael today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 12 reviews
Cleanliness: 4.58
Service: 8.05
Location: 8.09
Room Quality: 5.54
Amenities: 8.57
Value for Money: 6.53
Food and Beverage: 8.08
Overall Experience: 6.55
R
Romo • solo_traveller • mx
8
Pros:

El estar frente a la playa

Cons:

Todo bien, si me gusto

2026-03-16 • via Nuitee
J
JOSE DAVID • extended_group • mx
9
2026-01-19 • via Nuitee
G
Gerardo • extended_group • mx
5
2026-01-17 • via Nuitee
C
Carlos • extended_group • mx
5
2025-11-26 • via Nuitee
J
JOSE ALFREDO • couple • mx
1
Pros:

Pésimas instalaciones

Cons:

No le han dado mantenimiento y se está cayendo el hotel

2025-09-29 • via Nuitee
M
Montserrat • extended_group • mx
5
Pros:

La alberca super limpia y grande

Cons:

Pagamos x una habitación con aire acondicionado y nos dieron una con ventilador que ni servia

2025-09-19 • via Nuitee
A
Alejandra • family_with_children • us
10
Pros:

The pool, friendly people

Cons:

The bed was not comfortable

2025-08-04 • via Nuitee
A
ARELY • extended_group • mx
6
Cons:

La habitación que me asignaron estaba sucia, el baño y las paredes estaban en muy feas condiciones

2025-07-21 • via Nuitee
G
Gerardo • solo_traveller • mx
8
2025-07-07 • via Nuitee
A
Alejandro • with friends • us
7
Good
2025-03-27 • via Nuitee
T
Thomas • young couple • mx
1
Do not even think about staying here
Pros:

Horrible place. We did not stay

Cons:

Beyond unacceptable

2024-12-17 • via Nuitee
H
Halpin • solo traveller • us
10
Exceptional
Pros:

Best location in town. Excellent hotel to relax and watch the waves. Very quiet place with a swimming pool and fantastic seafood just steps away. The manager is extremely kind and helpful. I would recommend this for people that want to get away from the busy city and enjoy a small town.

2024-11-15 • via Nuitee