Guest Room in Joan

Hotels
7.2 (39 reviews)
7 Joan Court , St Albans , au

listing image 1
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Facilities

Offsite parking discounted rates available
Air conditioning
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Smoke alarms
CCTV outside property
Process in place to check health of guests
Thermometers for guests provided by property
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful owners
Cons:
Double booking
Noise issues
Inconvenient shared facilities

Categories

Cleanliness
6.63
Some guests reported the room as clean, but issues with double booking and a full shared kitchen were noted.
Service
7.6
Though there was a delay in check-in and issues with booking, the owner's helpfulness was acknowledged.
Location
7.64
The location was not explicitly mentioned positively, but related issues suggest improvements are necessary.
Room Quality
6.59
Rooms were clean and comfortable, but there were discrepancies with the advertised quality.
Amenities
7.62
Amenities were generally considered satisfactory, though issues with shared facilities were mentioned.
Value for Money
7.08
While some guests feel they received good value, others expressed dissatisfaction due to booking issues.
Food and Beverage
7.13
No mention of food services, thus standard quality for this hotel tier.
Overall Experience
7.3
Mixed sentiments with clean facilities and helpful service but significant inconveniences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:57

Property Description

Convenient Location: Located a short distance from popular attractions like Marvel Stadium and Melbourne Zoo.
Comfortable Accommodation: Enjoy amenities like free WiFi, flat-screen TV, and cozy bedding.
Accessibility and Convenience: Benefit from free on-site parking, air conditioning, and heating for a pleasant stay.

Experience comfort and convenience at Joan House. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 39 reviews
Cleanliness: 6.63
Service: 7.6
Location: 7.64
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.08
Food and Beverage: 7.13
Overall Experience: 7.3
G
Gentil • solo_traveller • au
8
Related
2026-02-24 • via Nuitee
M
Merron • couple • au
7
2026-01-20 • via Nuitee
B
Brian • extended_group • au
9
The room was great, clean and quiet. The owner was very helpful.
Pros:

I did not have breakfast.

Cons:

All was good.

2026-01-19 • via Nuitee
A
Amanda • couple • au
10
2025-12-20 • via Nuitee
H
Harrison • couple • au
10
Pros:

It's clean

Cons:

Everything

2025-12-04 • via Nuitee
C
Cheekymama • solo_traveller • nz
3
Scared.
Pros:

Please return the $100 they didn't even open the door I was stuck on the street at 1230am in the morning trying to get inside the house no one open I would like a refund. Thanks

Monique..

Cons:

Been left outside in the rain.

2025-12-02 • via Nuitee
H
Hong • extended_group • nz
3
没睡好。
Cons:

太吵了，晚上2、3点客厅有人大声说话。隔音太差。

2025-11-23 • via Nuitee
K
KJN • couple • au
10
Homely home
Pros:

Quiet,owners were very helpful ,great time clean home 100% value

Cons:

Nothing

2025-11-14 • via Nuitee
H
Hạnh viet • solo_traveller • au
4
Pros:

Nil

2025-11-11 • via Nuitee
P
Patcharawan • couple • au
8
2025-10-15 • via Nuitee
V
Van • extended_group • au
6
2025-10-05 • via Nuitee
B
Bradley • solo_traveller • au
10
2025-09-13 • via Nuitee
B
Brooke • family_with_children • au
1
Pros:

First, we had to track down the owner which took a considerable amount of time as he had not sent us the check in information via email or text. The room had been double booked so we had to follow him to a different location, some kilometres away. Once we were inside, we realised the photos were not indicative of the room. The room was adjacent to a shared kitchen which was full
of people when we arrived and there was a shared unisex bathroom. We requested a refund and left immediately.

2025-07-12 • via Nuitee
R
Robert • solo_traveller • au
10
Exactly what I needed for a one night passing through
Pros:

Spacious, clean, comfortable

2025-07-01 • via Nuitee
J
Jade • young couple • au
10
Exceptional
Pros:

Easy check in polite host and great facilities

Cons:

It was all good

2025-06-16 • via Nuitee
S
Syed • young couple • au
10
Exceptional
2025-06-11 • via Nuitee
N
Nga • young couple • au
8
Very good
2025-06-09 • via Nuitee
N
Nnaoma • young couple • au
10
Exceptional
Pros:

Best so far, very neat

Cons:

Nil

2025-06-04 • via Nuitee
M
Mohd • young couple • au
1
not worth with price dirty toilet.. smell room
Pros:

toilet dirty, room smell not good, not change blanket and bedsheet

2025-05-16 • via Nuitee
R
Rawat • young couple • au
9
Superb
2025-05-15 • via Nuitee