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Facilities
Property facilities
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Non-smoking rooms
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Room service
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Terrace
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Family rooms
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Safety deposit box
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Tour desk
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Japanese garden
Review Highlights
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Property Description
Historic Charm in Antigua Guatemala
Escape to the enchanting Antiwa Hotel, located near popular attractions like Miraflores Museum and Santa Catalina Arch.
Comfortable and Convenient Stay
Enjoy a relaxing stay in non-smoking rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and room service.
Explore and Indulge
Start your day with a delicious à la carte breakfast and explore nearby sights like Hobbitenango and Pacaya Volcano. Book now for an unforgettable experience at Antiwa Hotel Antigua Guatemala.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
Limpeza e organização!
Nous avons passé 4 nuits dans cet établissement discret. La chambre est convenable et très propre avec une tŕès bonne literie.
On profite de la cour intérieure et de la terrasse.
Les principaux monuments de la ville sont accessibles à pied.
Bon petit déjeuner mais un peu juste.
Equipe tŕès disponible et agréable qui s'adapte à vos demandes : on l’a beaucoup appréciée.
En syntĥèse: une valeur sûre et sans surprise.
Pas de rideaux aux fenêtres de la chambre
El lugar el lindo y las camas son cómodas.
No había agua caliente en nuestra habitación y el chorro de la ducha era muy pequeño poco agradable.
Pessoal
Atendimento
Café da manhã
Très belle chambre en duplex confortable. Bonne literie. Petite déjeuner au choix.
Wifi un peu lent.
The rooms are clean and a great size, and the patio is nice to sit at. The front doors of the property are locked at night for security reasons, which is nice. It’s a hotel with a cafe that’s located about 10 minutes from parque central. You have a tv on the first floor and plenty of storage space.
-the staff seems to be made up of three people. Two young girls that work during the day and who socialize more than they actually work, and a guy who works at night.
-the breakfast here is mediocre. Portions are small, and the wait time is ridiculous. Also, there’s only two complimentary options, when there are other options on the cafe menu at an equal price. One morning, we ordered breakfast at 7:45am, it didn’t arrive until 8:25 and we had to leave for a tour at 8:30. It took the girls almost 45 minutes to make our Guatemalan breakfast when we were 2 of 4 guests waiting for breakfast. Even when I ordered, I had to grab their attention because they were talking in the kitchen instead of making the breakfast for the other two guests. The other two guests must have waited longer than us because they were out in the patio before us and got served their food at the same time as us. Get breakfast elsewhere.
-we requested laundry service at 8am on our last day, which we were told was from 8-4pm. We got back to our room at 5pm and the laundry wasn’t done yet and I needed to pack. When we asked about it they said the clothes were drying, but something tells me they forgot about it and started doing the laundry pretty late. The clothes came back slightly damp and they didn’t fold the socks. That same day, the girls didn’t come to our room and do housekeeping even though we asked them to empty our single trash can. The girls ended up leaving without ever coming to our room and left the guy at night to do their work. I should mention that there’s only 5-6 rooms, I don’t get how they didn’t have time to come to our room. Since we complained about it, the guy working the night shift took care of the cleaning for us. I don’t know what his duties are, but I’m not surprised if the girls leave their unfinished work to him on a daily basis.
-the rooms only have one trash can and one mirror which is in the bathroom.
Me encantó. Lo recomiendo.
The staff was very helpful, suggesting local restaurants, getting take-away breakfast for our early start, storing our luggage when we went on short trips, and always smiling. The duplex room was spacious and quiet. The hotel is located not in the immediate vicinity of the main touristy areas (about 5-10 minutes walk), which is perfect for us. We stayed in total 3 times during our trip to the Antigua area, and loved it every time. Highly recommended!
none
A propriedade é muito bem arrumada. Percebe-se que foi feita com zelo e atenção aos detalhes. A vista do rooftop é bem legal. Café da manhã só conseguimos tomar um único dia porque iniciava às 7:30 e nossos passeios eram mais cedo. Eram só duas opções a escolher (uma de ovo e outra de iogurte), mas estava muito gostoso.
Funcionário responsável pela recepção, apesar de gentil, tinha muita dificuldade de comunicação. Estávamos com 3 quartos na nossa reserva e todos com espaço modesto, sendo que um deles era extremamente pequeno. Por fim, achei muito barulhento também. A rua é bastante movimentada, com passagem de ônibus inclusive, e o barulho de ônibus e caminhões acelerando parecia estar dentro do quarto.
Ubicación muy buena, el lugar súper limpio, la disponibilidad y amabilidad del personal, muy dispuestos a responder inquietudes o resolver solicitudes.
La cama topa con el respaldar al moverse un poco.
Cute room
We got “locked out” no one told us how to get in. We knocked no one answered. People were setting fire works off right outside so we walked away. Tried calling no one answered. Went back to the door and banged loudly on the door and someone let us in
El hotel es muy bonito, bastante limpio y cómodo. Su ubicación es buena. El desayuno estaba rico y el personal es muy amable.
Limpio, artículos de aseo personal, camas y habitaciones en buen estado de mantenimiento y limpieza. Personal atento.
Las habitaciones son un poco más pequeñas de lo que parece en las fotografías. Son suficientes para tres personas un poco ajustadas. Ideales para dos personas.
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