Hotel BLVD

Hotels
6.6 (19 reviews)
8 Quinta Avenida , Playa del Carmen , mx

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Tour desk
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Comfortable
Hot water available
Cons:
Dirty
No towels
No hot water
Broken TV
Bad electrical issues

Categories

Cleanliness
2.9
The hotel is described as dirty and poorly maintained.
Service
7.9
Standard service quality for a hotel of this rating.
Location
8.9
Location is a pro mentioned in the reviews.
Room Quality
5.9
Room quality is needing modernity, as suggested in the reviews.
Amenities
4.9
Lack of basic amenities like towels and hot water were noted.
Value for Money
5.9
With current issues, the value for money is perceived as poor.
Food and Beverage
8.9
Standard quality for this hotel tier.
Overall Experience
7.5
Overall experience affected by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:46

Property Description

Prime Location in the Heart of Playa del Carmen
Explore the vibrant neighborhood of Playa del Carmen while staying at Hotel BLVD, conveniently located near popular attractions including ADO International Bus Station and Playa del Carmen Maritime Terminal.

Comfortable and Convenient Amenities
Relax in our air-conditioned rooms equipped with a private bathroom, flat-screen TV, and free toiletries. Enjoy a hassle-free stay with our attentive staff fluent in English and Spanish, ready to assist you with any inquiries.

Easy Access to Nearby Beaches and Attractions
Discover the stunning Playacar Beach just 700 meters away and explore the city center within walking distance. With Xel Ha and Kantenah Bay a short drive away, Hotel BLVD provides a perfect base for your Playa del Carmen adventures.

Ready to experience the best of Playa del Carmen? Book your stay at Hotel BLVD now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.6
Based on 19 reviews
Cleanliness: 2.9
Service: 7.9
Location: 8.9
Room Quality: 5.9
Amenities: 4.9
Value for Money: 5.9
Food and Beverage: 8.9
Overall Experience: 7.5
A
Amanda couple us
1
Pros:

No hot water in the property at all.

Cons:

No hot water, no one to address or care about the issue.

2026-01-26 via Nuitee
K
Karina solo_traveller ca
6
2026-01-20 via Nuitee
R
Rolando Carrasco couple pa
1
Lugar pésimo para hospedaje
Pros:

Pésimo lugar para hospedaje

Cons:

Limpieza y comodidad

2026-01-10 via Nuitee
H
Hernán Darío extended_group co
6
2026-01-01 via Nuitee
O
octavio couple mx
7
2025-12-28 via Nuitee
C
Carlos couple us
1
2025-12-08 via Nuitee
J
JOSE solo_traveller us
1
Pros:

LA PEOR EXPERIENCIA ESTE HOTEL ESTA SUCIO AL SEGUNDO DIA DE MI ESTANCIA NO TENIAN AGUA..Y DESPUES NO AGUA CALIENTE EN EL BAÑO CON HOYOS EN EL LAVAVO NO REFRIGERADOR PARA PONER BEVIDAS. NI A MI PEOR ENEMIGO LE RECOMIENDO ESTE HOTEL. BUENO NI GRATIS ME VUELVO A HOSPEDAR AQUI

Cons:

NADA ME GUSTO

2025-09-29 via Nuitee
R
Rose couple mx
1
its usually our go to pkace in playa del carmen. but will be changing that. the hotel has gone downhill.
Pros:

location

Cons:

no towels, no hot water, broken tv, bad electrical. Will not stay anymore.

2025-09-17 via Nuitee
V
Veroma chavex couple mx
10
Agradable
Pros:

Es cómodo, tenía agua caliente servía el aire acondicionado para pocos días es muy bueno, en plena quinta

Cons:

Solo si le dan más modernidad

2025-09-09 via Nuitee
A
Alessandro Suarez solo_traveller mx
10
2025-07-26 via Nuitee
B
Bryant group us
1
Very uncomfortable experience.
Cons:

The bathroom had a horrible smell, it was completely disgusting. Horrible experience, the room seemed abandoned, like it was not cleaned regularly.
The noise from the club located right in front was unbearable, we couldn’t sleep at all.

2025-04-02 via Nuitee
H
Hever solo traveller ie
1
Bad
2025-02-27 via Nuitee
R
Rose young couple mx
9
Superb
2024-11-04 via Nuitee
C
Casildo with friends bz
10
It’s was a wonderful experience
Pros:

I loved everything

2024-11-04 via Nuitee
R
Rose with friends mx
9
Superb
2024-08-30 via Nuitee
R
Rose with friends mx
9
Superb
2024-08-16 via Nuitee
C
Cory group ca
5
It had very friendly and excellent staff and it had a balcony which is a must have for me
Pros:

Staff was excellent no complaints whatsoever with the staff and it had a balcony which is I want with my rooms

Cons:

Rooms were dirty beds were old and uncomfortable. It is right next to senior frogs so don't expect to get any sleep at all until about 3:am when everything shuts down for the night. Aircon barley cooled the room and was no good at all

2024-07-05 via Nuitee
M
Matt group ca
2
Terrible absolutely terrible, don't waste your money here!
Pros:

The staff were friendly enough.

Cons:

The beds were old and uncomfortable. The room was dirty, the fridge didn't work, the TV was broken and just turned off and on constantly. The location was next to two very loud bars that played super loud music all night and into the wee hours of the morning. The only good thing was the airconditioning.

2024-07-04 via Nuitee
R
Rose with friends mx
10
Exceptional
2024-06-28 via Nuitee
R
Rose young couple mx
9
Superb
2024-06-15 via Nuitee