Grace Samudera Hotel

Don’t recommend here. Too noisy and the breakfast is too bad. 特别的吵 真的是吵一晚上不会停的那种 前后都是马路 非常吵 早餐也很难吃

like or don't like already written together above in what i like column.

Breakfast is offered for 2 choices (off-site) - for a more Western menu the further option was better. But may be an issue if it rains and can be difficult to find.

the breakfast was horrible. They mention few option on the menu board. However it was completely fraud. They are always out of stock regarding other options no matter how early you arrived. The first day of my stay (21st May), we went for breakfast around 8:00 am, for 4 breakfast voucher,they gave me 6 eggs and 2 bowl of beef noodle. And second day, they did the same thing claiming the option A was out of stock again while is was 8:20am. If you can’t offer the proper meal options as mentioned on the menu, why don’t just discard it…….. I was furious, even talked with the staff who supposed to be in charge on the phone. No action was taken after hearing my complaint and request, and this staff just explained that they didn’t prepare enough meal option due to the low occupancy of the season. as I see, all the other customers who came for the breakfast on the day was also quite upset.

The room floor is dusty & a bit smelly maybe because the people bring wet clothes from island.,. The bed linen is smelly & curtain got stain... I love the hotel for their view.. But maybe they still new.. Need more improvement in cleanliness as customer need a good room to rest...

The lobby is too small and does not have enough sofas or chairs for guests to sit, especially when need to wait for a taxi or a friend to come to meet. The wifi is open and unsecured. Please have secured wifi for guests. This is the part I did not like the most.

Overpriced in my opinion. I paid RM250 plus RM10 for one night. Very clean and a brand new Hotel. On arrival I was asked for a RM100 deposit, taken on my credit card. This is a pre-auth type arrangement but it takes a week to reconcile with the bank. Breakfast was not served in the Hotel, it is served in a little cafe/restaurant about 200 metres away, they don't tell you that when you book. Chair at the desk broke as soon as I sat in it but they changed it immediately. Lock on door would not work properly but they attempted to mend it. Room safe needed resetting. Room very nice. Bed very comfortable.