Phoenix Hotel

Hotels
9.1 (33 reviews)
Pushkin Street , Yerevan , am

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Sauna
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Airport transportation - pickup (surcharge)
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Accommodating staff
Good value for money
Cons:
Issues with cleanliness
Rude staff experience noted
Small room size for some

Categories

Cleanliness
8.4
A few mentions of cleanliness issues, indicating room for improvement.
Service
9.9
Staff were described as very nice and accommodating, enhancing the overall stay.
Location
9.4
Central location close to key attractions, very convenient for exploring.
Room Quality
8.9
Rooms were described as clean and maintained, but some noted size and location issues.
Amenities
8.9
Basic amenities were provided, with requests for additional improvements.
Value for Money
9.4
Many positive mentions regarding value for the price paid.
Food and Beverage
8.4
Not much feedback, but general expectation of standard quality for this hotel tier.
Overall Experience
9.5
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:37

Property Description

Luxurious Accommodation
Monk House in Yerevan offers elegant rooms with modern amenities like flat-screen TVs, minibars, and private bathrooms. Some rooms even include a fully equipped kitchen. Enjoy comfort and convenience during your stay.

Relaxation and Convenience
Unwind in the indoor pool or take advantage of the free WiFi throughout the property. With attentive room service and a 24-hour front desk fluent in English and Russian, your needs are always met at Monk House.

Prime Location
Located near major attractions like Yerevan Cascade and Republic Square, Monk House is the perfect base for exploring the city. Don't miss out on a memorable stay in Yerevan - book your room at Monk House today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 33 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 8.4
Overall Experience: 9.5
S
Sophia • solo_traveller • fr
10
Séjour parfait
Pros:

Emplacement impeccable.
Chambre spacieuse, propre, lits confortables.
Localisation en plein centre

2026-01-22 • via Nuitee
R
Roman • extended_group • ge
10
Pros:

Отличный отель. Всё на высоте. Вежливый персонал. Бассейн, сауна работают.

2025-12-30 • via Nuitee
S
SERGEI • couple • ru
9
2025-12-21 • via Nuitee
A
Andrei • couple • cy
6
Pros:

Location, cleanliness, able to wash and sleep

Cons:

The personnel could not check in first because of the issue with payment on their side.
Too hot and noisy

2025-12-08 • via Nuitee
H
Harutyun • couple • am
10
2025-12-07 • via Nuitee
A
Arsen • solo_traveller • cy
6
2025-11-15 • via Nuitee
Y
Yasir • extended_group • ae
10
Very convenient, neat & clean property
Pros:

Very convenient, neat & clean property

Cons:

Cleanliness

2025-11-09 • via Nuitee
C
Christy • extended_group • cy
6
Pros:

Location ,slippers , big beds

Cons:

Our card was working everywhere except the hotel and the staff was rude ….
No windows..
And the shower need deep clean

2025-11-07 • via Nuitee
A
Andrey • solo_traveller • ru
9
2025-10-26 • via Nuitee
A
Anna • couple • fr
10
A very central location, clean and convenient room.
Pros:

The location of the place was amazing: very central, close to everything with many nice cafés, pubs and bars around. The hotel was clean, the room was maintained every day and bottled water was provided on a daily basis, which was a small, but a very convenient addition to the room stay. A special highlight on the very comfortable mattress, which definitely helped us rest our backs after the busy non-stop walking days ! The staff were present on premises 24/7, so, in case of any need, we were free to contact them, but we never had any issues.

Cons:

The budget room was quite small and was on the ground floor right near the front desk, so we could hear every conversation by the door, and sometimes quite early in the morning, and there was very little privacy in the hotel overall, but still the room was very nice and convenient. I would rebook it.

2025-10-25 • via Nuitee
C
Christian • solo_traveller • sa
10
I highly recommend staying at Phoenix Hotel .. amazing hotel with amazing staff.
Pros:

The staff were very nice and accommodating, especially Keron, the male receptionist — such a friendly and helpful guy who really made my stay more pleasant. The hotel is perfectly located in the center of the city, surrounded by shops, bars, and stores, making it very convenient to explore Yerevan. My room was absolutely beautiful with a modern, aesthetic design — I loved it so much!

Cons:

Nothing.

2025-10-25 • via Nuitee
A
Anastasiia • family_with_children • ru
10
Pros:

Отличное расположение, лучше не придумаешь. Очень удобные кровати.

2025-10-20 • via Nuitee
J
J A • couple • mx
9
Great place
Pros:

Staff and location

Cons:

Nothing in particular

2025-10-20 • via Nuitee
S
Squerago • couple • cz
1
Cons:

Pozor! Hotel nabízejí na bookingu zároveň jako Monk house. Pozor na to, vzali jsme to s kamarádem současně - Monk house i Phoenix Hotel a pak nás přinutili ať jednu rezervaci zrušíme. Není to podvod?

Zároveň jim na recepci nefungoval terminál a dělali debila ze mě, že mi žádná karta nefunguje a přitom kdekoliv jinde v Arménii fungují bez problému.

2025-10-17 • via Nuitee
E
Ekaterina • solo_traveller • ru
10
Как дома
Pros:

Все

Cons:

Все

2025-10-10 • via Nuitee
V
Vladimir • couple • ru
10
Pros:

Очень все понравилось ! Прибыли ночью , быстро заселили. На входе есть уютные столики , атмосфера располагающая к отдыху! Прямо напротив отличное кафе! Достопримечательности в пешей доступности!

2025-10-04 • via Nuitee
R
Ran • family_with_children • il
10
Pros:

התארחנו ביחידה הגדולה, שלושה חדרי שינה וסלון משותף בקומת הקרקע. היינו שישה, והיה שפע של מקום, ואוירה. המקום מקסים, נקי, מעוצב בטעם טוב,נח מאוד ומאובזר. ברמה גבוהה, תמורה מעולה לכסף ובכלל,. הדירה פשוט מצויינת. מסביב שפע מסעדות ומקומות בילוי, מרחק קצר נמצא פאב מעולה בשם ה" Beatels pub" שממש תענוג לצאת אליו בערב. שירות 24 שעות נעים ואדיב. בקיצור מאוד מומלץ..

Cons:

נהנינו מאוד. נחזור שוב.

2025-10-01 • via Nuitee
I
Iren • couple • am
10
2025-09-11 • via Nuitee
M
Méliné • extended_group • fr
9
Super
Pros:

Très bon rapport qualité prix, localisation idéale dans l’hyper centre de Erevan. Le personnel était très agréable et le fait d’avoir un ménage dans l’appartement tous les jours est un gros +.

Cons:

Quelques points d’amélioration: une machine à laver serait appréciable dans l’appartement et davantage d’équipements (ce n’est pas pour cuisiner, vraiment pour grignoter). Aussi un canapé plus confortable et cosy.

2025-08-20 • via Nuitee
A
Anton • couple • am
10
Pros:

Возникла проблема с овербукингом, руководство отеля нашли другие апарты, отвезли туда за свой счёт.
Это было максимально приятно. После некоторого стресса вышли в большой плюс по эмоциям.
Спасибо большое владельцам отеля ☺️

2025-07-21 • via Nuitee