Qlio Hotel

Hotels
7.8 (545 reviews)
No3, Lot 7 Blck C Segama Shopping Complex , Kota Kinabalu , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Poor cleanliness
Small room size

Categories

Cleanliness
6.13
Several reviews mention dirty bathrooms, mold, and uncleaned areas.
Service
8.6
Staff were reported as very helpful and friendly.
Location
9.14
Multiple reviews highlight the convenient location near malls and eateries.
Room Quality
7.09
Rooms are considered cozy but with issues related to cleanliness and size.
Amenities
7.62
Basic amenities available, but some deficiencies pointed out like dirty towels.
Value for Money
8.08
Affordable pricing relative to location despite cleanliness issues.
Food and Beverage
8.13
Not explicitly mentioned, but vicinity to eateries noted positively.
Overall Experience
7.6
Overall experience is decent but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:35

Property Description

Prime Location
Located just minutes away from major attractions such as Wisma Merdeka and Gaya Street Sunday Market, Qlio Hotel is the perfect base for exploring Kota Kinabalu.

Convenience at Your Doorstep
Enjoy the convenience of having 24-hour marts, eateries, and nightlife options just steps away from the hotel.

Comfort and Hospitality
Relax in air-conditioned rooms equipped with modern amenities such as satellite TV and complimentary tea and coffee. Our multilingual staff are always ready to assist you at the 24-hour front desk.

To experience the perfect blend of comfort and convenience, book your stay at Qlio Hotel now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 8 per day.

Location

Guest Reviews

7.8
Based on 545 reviews
Cleanliness: 6.13
Service: 8.6
Location: 9.14
Room Quality: 7.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 7.6
D
Dwane • family_with_children • my
8
Please update all the software on TV
2026-03-03 • via Nuitee
H
Helmi • couple • my
7
2026-01-07 • via Nuitee
M
Muhammad Aswad • family_with_children • my
6
2025-12-13 • via Nuitee
A
Ain • family_with_children • bn
6
Pros:

the place hampir : suria mall, todak, durian eating place, laundry, gaya street juat across the street.

Cons:

tandas kurang bersih. mangkuk tandas masih ada kulat, ada lipas, sempit, tisu sikit betul, tempat sidai tuala tu dah nak tercabut, tuala mandi rabak

2025-12-07 • via Nuitee
A
Ain • family_with_children • bn
6
Pros:

the location - nearby to suria mall, wisma merdeka and kk plaza

the hotel door mesti pakai kad baru boleh buka dan masuk.

Cons:

the room was limited and nada ruangan tuk solat, simpan barang dan space for anak main mainan

tandas macam tak cuci je, luar dan bawah mangkuk tandas ada kulat hitam² sikit.

tisu dah sikit masa check in, selain tu okay.


family room yang kami booking sekali tu jendela takde lock lah rasa tak secure pulak tinggal brg dalam tu.

2025-12-05 • via Nuitee
N
Nadiah • couple • my
7
Ideal place if you don’t plan to stay a lot in the hotel room since it’s affordable
Pros:

Location was good, the king bed was comfortable and they provide refill water which is convenient. Overall, value for money.

Cons:

Towels smell bad. It’s ok the towels are old but the smell is as though not cleaned and dried well. The toilet is tight and the shower curtain is super dirty and need to replace. Don’t know what is the function of the shower curtain when it’s not long enough and so the whole toilet still gets wet.

2025-12-03 • via Nuitee
A
asri • family_with_children • my
7
2025-11-19 • via Nuitee
N
Nor • family_with_children • my
8
2025-11-14 • via Nuitee
H
Hussin • couple • my
7
2025-11-11 • via Nuitee
P
Prash • family_with_children • my
9
2025-11-09 • via Nuitee
A
Abrielle L • family_with_children • my
10
2025-11-01 • via Nuitee
N
Nurrohani • family_with_children • sg
7
2025-10-28 • via Nuitee
N
Nick • extended_group • gb
6
Convenient place for a stay - the staff are very helpful
Pros:

The staff were very helpful. The location is quite handy and you can walk to a lot of places. The area is a bit tatty but safe. Good for a short stay - very reasonably priced.

2025-10-27 • via Nuitee
Y
YUSOF • solo_traveller • my
7
2025-10-22 • via Nuitee
A
Ainur ain • solo_traveller • my
8
2025-10-21 • via Nuitee
R
Rosdin • family_with_children • my
9
2025-10-21 • via Nuitee
S
siti aishah • solo_traveller • my
10
2025-10-20 • via Nuitee
M
Mohd Shahril • solo_traveller • my
8
Pros:

Everything is great.
Great distance to shops/eateries & malls.

2025-10-18 • via Nuitee
R
RONZE • family_with_children • my
10
2025-10-16 • via Nuitee
A
Aimi • extended_group • my
9
2025-10-15 • via Nuitee