The Manner, The Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
9.1 (75 reviews)
58 Thompson Street , New York , us

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Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Unique amenities
Cons:
Issues with cleanliness
Small room sizes
Breakfast could improve

Categories

Cleanliness
8.5
Mention of a mouse in the lobby suggests lower cleanliness standards for a 5-star hotel.
Service
9.5
Multiple reviews highlight friendly and helpful staff.
Location
9.7
Consistently noted as perfect and well-situated in NYC.
Room Quality
9
Great room experience with a nice bed; some mention of small room size.
Amenities
9
Strong amenities mentioned, but minor complaints about specific items like toilet paper.
Value for Money
8.6
Comments indicate a feeling of subpar value considering some service and room quality.
Food and Beverage
8.7
Breakfast concept not fully evolved and some food complaints noted.
Overall Experience
9.8
General high satisfaction and multiple compliments on experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:51

Property Description

Luxurious Accommodations
Indulge in our 5-star hotel offering non-smoking rooms with elegant decor and top-notch amenities like room service and concierge assistance.

Dining and Socializing
Experience fine dining at our on-site restaurant and unwind with a drink at the bar, all while enjoying complimentary WiFi throughout the property.

Prime Location
Explore iconic landmarks such as the Flatiron Building and Brooklyn Bridge just a short distance away, with Bloomingdales and other attractions within walking distance.

Book your stay at The Manner today and elevate your New York City experience.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.
Guests must be at least 16 years of age to stay at The Manner.
The Manner is dog-friendly. No other pets are permittedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 75 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.7
Room Quality: 9
Amenities: 9
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 9.8
C
Camille • couple • fr
10
2026-01-28 • via Nuitee
A
Aline • couple • kr
9
2026-01-19 • via Nuitee
I
IDO • couple • il
10
Pros:

Everting was perfect

2026-01-19 • via Nuitee
J
Jacques • family_with_children • fr
9
2026-01-19 • via Nuitee
B
BULENT • couple • tr
8
2026-01-18 • via Nuitee
E
Eleni Thomakou • couple • gr
10
Pros:

The beautiful decoration, the fantastic bed, the sparkling clean room

2026-01-13 • via Nuitee
M
Moritz • solo_traveller • de
5
2026-01-12 • via Nuitee
J
Juan Pablo • couple • ar
10
2026-01-12 • via Nuitee
M
Marcia • couple • ar
9
2026-01-09 • via Nuitee
L
Louis • couple • cy
9
A wonderful 1 week stay
Pros:

Location is fantastic, close enough to main Soho areas but without the hustle of too many people
Aperitivo afternoon was an excellent addition to our stay.
Service minded employees, easy check in / check out process
Room was nice (given NYC standards), bed was extremely comfortable

Cons:

Sound insulation from corridor towards the room needs A LOT of improvement.
No underfloor heating in bathroom area
Maybe a little overpriced

2026-01-08 • via Nuitee
K
Kiahna • couple • us
9
Pros:

Te staff is extremely helpful and accommodating. The location was great and in walking distance of the metro, delicious eateries and shops. I would stay here again!

2026-01-06 • via Nuitee
R
Ran • couple • il
10
Our go to hotel in NYC from now on.
Pros:

Seriously everything. The staff is welcoming and helpful, location is perfect, the breakfast and aperitivo are a delight and were a wonderful surprise. Our room (corner king) was very spacious for a NYC hotel and had a very classy and luxurious feel.

Cons:

The hotel does not have a gym but they have an arrangement with a close by gym for use free of charge.

2026-01-04 • via Nuitee
J
Jakob • solo_traveller • at
10
2026-01-03 • via Nuitee
M
Mark • couple • au
10
2025-12-19 • via Nuitee
R
Rafael • couple • br
10
2025-12-04 • via Nuitee
S
Sergei • couple • ru
9
Pros:

Perfect location and teams! Thanks for everything, really cool! Natasha my love and all boys, so cute. New hotel, everything was great, but… we saw a mouse in the lobby. I know, it’s NYC, baby, but it’s 5*.

2025-12-01 • via Nuitee
S
Sagit • family_with_children • il
10
הכל היה מעולה
Pros:

מלון מדהים

2025-11-09 • via Nuitee
R
Rodrigo Tona • family_with_children • sv
10
Amazing hotel in the heart of Soho, but in a quiet corner! Amazing Facilities and above all Staff!
2025-11-05 • via Nuitee
R
Rachel • couple • il
9
2025-11-03 • via Nuitee
M
Mikko • solo_traveller • fi
9
A really great little boutique hotel, benefiting from the location and staff
Pros:

Nice concept. Great room with a great bed and pillows (surprisingly important), great shower. Great amenities.

Cons:

Breakfast concept not fully evolved yet. Luxury feeling taken down a notch by the cheapest one-ply toilet paper. Yes, clearly so good that you really need to nitpick to find anything negative..

2025-11-02 • via Nuitee