ONYX Hotel Blackpool

Looks like a good joint. Maybe another look.

Told to late and to leave the doorway immediately or rung police 🚔 no threats or raised voices so confused at the threat left in blackpool without anywhere to stay slept in public toilet

I didn’t like anything staff are a joke wouldn’t check me in and took my money leaving me with no where to go

Mould to shower room, stained mattress

The staff was swearing and rude

Mirror broken, no towels, broken bed, broken window.

Everything

When we arrived we couldn’t get in because they was coded doors and no one was picking up the phone and no staff on property, kept declining my call so we was stuck outside, then when we finally got into our room we had 2 single beds on opposite side of room when I booked double, we messaged the staff who said they don’t have any double left, there was a plug in heater which didn’t work neither did radiators. There was a huge hole in the floor covered by carpet meaning my partner quite literally nearly fell through another rooms ceiling, there was food left everywere and docked out cigs we literally was divering all night because we was that cold. I’ve stayed in a lot of hotels in Blackpool and you get what you pay for and I really ain’t fussy but this was just a joke

Everything

After

Dirty. No toilet seat. Broken window that did not shut. No remote for tv. Terrible communication from staff!! Never visit again

Extremely cold