ONYX Hotel Blackpool

The sink leaked

Nothing not to like

No WiFi there was an outage in the area so I couldn't contact anyone unless I was outside the hotel

I stayed here for around four weeks, and my experience was extremely disappointing.

The staff were rude and unprofessional, particularly a young woman named Annaia who appeared to be managing the property. On one occasion I asked for my room to be cleaned, which I assumed would be standard given that this is presented as a hotel. Instead, I was told in an argumentative manner that cleaning was not included in the weekly rent and would cost extra. This was never made clear beforehand.

I also have a medical condition that causes nosebleeds when the weather is very cold. One day some blood got on the bedsheets and I politely asked for fresh sheets. Instead of any understanding, I was threatened that if I didn’t clean them myself or take them to the laundry, I would be kicked out of the room immediately. For anyone with a disability or medical condition, this kind of treatment is unacceptable and shows a complete lack of empathy.

I was even told directly — both in person and by text message, which I still have — that they “didn’t care.” The only thing they seemed concerned about was getting their money. During my four-week stay as a student, requests for fresh towels or bedding were often ignored.

Another major issue was that there was no hot water in the taps. When this was raised with staff, the response was disgraceful. I was told that they were not turning the hot water on properly because the business was “quiet.” This is completely unacceptable for any hotel or accommodation where guests are paying to stay.

The environment around the building is also very concerning. There are frequently people outside the entrance smoking drugs, including cannabis and what appears to be crack, and then going in and out of the building. Staff have been seen standing nearby and doing nothing about it. Next door there is a car park where almost every night there are people doing donuts in cars, suspected drug dealing, and sex workers coming and going.

I stayed here for around four weeks, and my experience was extremely disappointing.

The staff were rude and unprofessional, particularly a young woman named Annaia who appeared to be managing the property. On one occasion I asked for my room to be cleaned, which I assumed would be standard given that this is presented as a hotel. Instead, I was told in an argumentative manner that cleaning was not included in the weekly rent and would cost extra. This was never made clear beforehand.

I also have a medical condition that causes nosebleeds when the weather is very cold. One day some blood got on the bedsheets and I politely asked for fresh sheets. Instead of any understanding, I was threatened that if I didn’t clean them myself or take them to the laundry, I would be kicked out of the room immediately. For anyone with a disability or medical condition, this kind of treatment is unacceptable and shows a complete lack of empathy.

I was even told directly — both in person and by text message, which I still have — that they “didn’t care.” The only thing they seemed concerned about was getting their money. During my four-week stay as a student, requests for fresh towels or bedding were often ignored.

Another major issue was that there was no hot water in the taps. When this was raised with staff, the response was disgraceful. I was told that they were not turning the hot water on properly because the business was “quiet.” This is completely unacceptable for any hotel or accommodation where guests are paying to stay.

The environment around the building is also very concerning. There are frequently people outside the entrance smoking drugs, including cannabis and what appears to be crack, and then going in and out of the building. Staff have been seen standing nearby and doing nothing about it. Next door there is a car park where almost every night there are people doing donuts in cars, suspected drug dealing, and sex workers coming and going.

I stayed here for around four weeks, and my experience was extremely disappointing.

The staff were rude and unprofessional, particularly a young woman named Annaia who appeared to be managing the property. On one occasion I asked for my room to be cleaned, which I assumed would be standard given that this is presented as a hotel. Instead, I was told in an argumentative manner that cleaning was not included in the weekly rent and would cost extra. This was never made clear beforehand.

I also have a medical condition that causes nosebleeds when the weather is very cold. One day some blood got on the bedsheets and I politely asked for fresh sheets. Instead of any understanding, I was threatened that if I didn’t clean them myself or take them to the laundry, I would be kicked out of the room immediately. For anyone with a disability or medical condition, this kind of treatment is unacceptable and shows a complete lack of empathy.

I was even told directly — both in person and by text message, which I still have — that they “didn’t care.” The only thing they seemed concerned about was getting their money. During my four-week stay as a student, requests for fresh towels or bedding were often ignored.

Another major issue was that there was no hot water in the taps. When this was raised with staff, the response was disgraceful. I was told that they were not turning the hot water on properly because the business was “quiet.” This is completely unacceptable for any hotel or accommodation where guests are paying to stay.

The environment around the building is also very concerning. There are frequently people outside the entrance smoking drugs, including cannabis and what appears to be crack, and then going in and out of the building. Staff have been seen standing nearby and doing nothing about it. Next door there is a car park where almost every night there are people doing donuts in cars, suspected drug dealing, and sex workers coming and going.

I stayed here for around four weeks, and my experience was extremely disappointing.

The staff were rude and unprofessional, particularly a young woman named Annaia who appeared to be managing the property. On one occasion I asked for my room to be cleaned, which I assumed would be standard given that this is presented as a hotel. Instead, I was told in an argumentative manner that cleaning was not included in the weekly rent and would cost extra. This was never made clear beforehand.

I also have a medical condition that causes nosebleeds when the weather is very cold. One day some blood got on the bedsheets and I politely asked for fresh sheets. Instead of any understanding, I was threatened that if I didn’t clean them myself or take them to the laundry, I would be kicked out of the room immediately. For anyone with a disability or medical condition, this kind of treatment is unacceptable and shows a complete lack of empathy.

I was even told directly — both in person and by text message, which I still have — that they “didn’t care.” The only thing they seemed concerned about was getting their money. During my four-week stay as a student, requests for fresh towels or bedding were often ignored.

Another major issue was that there was no hot water in the taps. When this was raised with staff, the response was disgraceful. I was told that they were not turning the hot water on properly because the business was “quiet.” This is completely unacceptable for any hotel or accommodation where guests are paying to stay.

The environment around the building is also very concerning. There are frequently people outside the entrance smoking drugs, including cannabis and what appears to be crack, and then going in and out of the building. Staff have been seen standing nearby and doing nothing about it. Next door there is a car park where almost every night there are people doing donuts in cars, suspected drug dealing, and sex workers coming and going.

I stayed here for around four weeks, and my experience was extremely disappointing.

The staff were rude and unprofessional, particularly a young woman named Annaia who appeared to be managing the property. On one occasion I asked for my room to be cleaned, which I assumed would be standard given that this is presented as a hotel. Instead, I was told in an argumentative manner that cleaning was not included in the weekly rent and would cost extra. This was never made clear beforehand.

I also have a medical condition that causes nosebleeds when the weather is very cold. One day some blood got on the bedsheets and I politely asked for fresh sheets. Instead of any understanding, I was threatened that if I didn’t clean them myself or take them to the laundry, I would be kicked out of the room immediately. For anyone with a disability or medical condition, this kind of treatment is unacceptable and shows a complete lack of empathy.

I was even told directly — both in person and by text message, which I still have — that they “didn’t care.” The only thing they seemed concerned about was getting their money. During my four-week stay as a student, requests for fresh towels or bedding were often ignored.

Another major issue was that there was no hot water in the taps. When this was raised with staff, the response was disgraceful. I was told that they were not turning the hot water on properly because the business was “quiet.” This is completely unacceptable for any hotel or accommodation where guests are paying to stay.

The environment around the building is also very concerning. There are frequently people outside the entrance smoking drugs, including cannabis and what appears to be crack, and then going in and out of the building. Staff have been seen standing nearby and doing nothing about it. Next door there is a car park where almost every night there are people doing donuts in cars, suspected drug dealing, and sex workers coming and going.

I stayed here for around four weeks, and my experience was extremely disappointing.

The staff were rude and unprofessional, particularly a young woman named Annaia who appeared to be managing the property. On one occasion I asked for my room to be cleaned, which I assumed would be standard given that this is presented as a hotel. Instead, I was told in an argumentative manner that cleaning was not included in the weekly rent and would cost extra. This was never made clear beforehand.

I also have a medical condition that causes nosebleeds when the weather is very cold. One day some blood got on the bedsheets and I politely asked for fresh sheets. Instead of any understanding, I was threatened that if I didn’t clean them myself or take them to the laundry, I would be kicked out of the room immediately. For anyone with a disability or medical condition, this kind of treatment is unacceptable and shows a complete lack of empathy.

I was even told directly — both in person and by text message, which I still have — that they “didn’t care.” The only thing they seemed concerned about was getting their money. During my four-week stay as a student, requests for fresh towels or bedding were often ignored.

Another major issue was that there was no hot water in the taps. When this was raised with staff, the response was disgraceful. I was told that they were not turning the hot water on properly because the business was “quiet.” This is completely unacceptable for any hotel or accommodation where guests are paying to stay.

The environment around the building is also very concerning. There are frequently people outside the entrance smoking drugs, including cannabis and what appears to be crack, and then going in and out of the building. Staff have been seen standing nearby and doing nothing about it. Next door there is a car park where almost every night there are people doing donuts in cars, suspected drug dealing, and sex workers coming and going.

I stayed here for around four weeks, and my experience was extremely disappointing.

The staff were rude and unprofessional, particularly a young woman named Annaia who appeared to be managing the property. On one occasion I asked for my room to be cleaned, which I assumed would be standard given that this is presented as a hotel. Instead, I was told in an argumentative manner that cleaning was not included in the weekly rent and would cost extra. This was never made clear beforehand.

I also have a medical condition that causes nosebleeds when the weather is very cold. One day some blood got on the bedsheets and I politely asked for fresh sheets. Instead of any understanding, I was threatened that if I didn’t clean them myself or take them to the laundry, I would be kicked out of the room immediately. For anyone with a disability or medical condition, this kind of treatment is unacceptable and shows a complete lack of empathy.

I was even told directly — both in person and by text message, which I still have — that they “didn’t care.” The only thing they seemed concerned about was getting their money. During my four-week stay as a student, requests for fresh towels or bedding were often ignored.

Another major issue was that there was no hot water in the taps. When this was raised with staff, the response was disgraceful. I was told that they were not turning the hot water on properly because the business was “quiet.” This is completely unacceptable for any hotel or accommodation where guests are paying to stay.

The environment around the building is also very concerning. There are frequently people outside the entrance smoking drugs, including cannabis and what appears to be crack, and then going in and out of the building. Staff have been seen standing nearby and doing nothing about it. Next door there is a car park where almost every night there are people doing donuts in cars, suspected drug dealing, and sex workers coming and going.

I stayed here for around four weeks, and my experience was extremely disappointing.

The staff were rude and unprofessional, particularly a young woman named Annaia who appeared to be managing the property. On one occasion I asked for my room to be cleaned, which I assumed would be standard given that this is presented as a hotel. Instead, I was told in an argumentative manner that cleaning was not included in the weekly rent and would cost extra. This was never made clear beforehand.

I also have a medical condition that causes nosebleeds when the weather is very cold. One day some blood got on the bedsheets and I politely asked for fresh sheets. Instead of any understanding, I was threatened that if I didn’t clean them myself or take them to the laundry, I would be kicked out of the room immediately. For anyone with a disability or medical condition, this kind of treatment is unacceptable and shows a complete lack of empathy.

I was even told directly — both in person and by text message, which I still have — that they “didn’t care.” The only thing they seemed concerned about was getting their money. During my four-week stay as a student, requests for fresh towels or bedding were often ignored.

Another major issue was that there was no hot water in the taps. When this was raised with staff, the response was disgraceful. I was told that they were not turning the hot water on properly because the business was “quiet.” This is completely unacceptable for any hotel or accommodation where guests are paying to stay.

The environment around the building is also very concerning. There are frequently people outside the entrance smoking drugs, including cannabis and what appears to be crack, and then going in and out of the building. Staff have been seen standing nearby and doing nothing about it. Next door there is a car park where almost every night there are people doing donuts in cars, suspected drug dealing, and sex workers coming and going.

I stayed here for around four weeks, and my experience was extremely disappointing.

The staff were rude and unprofessional, particularly a young woman named Annaia who appeared to be managing the property. On one occasion I asked for my room to be cleaned, which I assumed would be standard given that this is presented as a hotel. Instead, I was told in an argumentative manner that cleaning was not included in the weekly rent and would cost extra. This was never made clear beforehand.

I also have a medical condition that causes nosebleeds when the weather is very cold. One day some blood got on the bedsheets and I politely asked for fresh sheets. Instead of any understanding, I was threatened that if I didn’t clean them myself or take them to the laundry, I would be kicked out of the room immediately. For anyone with a disability or medical condition, this kind of treatment is unacceptable and shows a complete lack of empathy.

I was even told directly — both in person and by text message, which I still have — that they “didn’t care.” The only thing they seemed concerned about was getting their money. During my four-week stay as a student, requests for fresh towels or bedding were often ignored.

Another major issue was that there was no hot water in the taps. When this was raised with staff, the response was disgraceful. I was told that they were not turning the hot water on properly because the business was “quiet.” This is completely unacceptable for any hotel or accommodation where guests are paying to stay.

The environment around the building is also very concerning. There are frequently people outside the entrance smoking drugs, including cannabis and what appears to be crack, and then going in and out of the building. Staff have been seen standing nearby and doing nothing about it. Next door there is a car park where almost every night there are people doing donuts in cars, suspected drug dealing, and sex workers coming and going.

I stayed here for around four weeks, and my experience was extremely disappointing.

The staff were rude and unprofessional, particularly a young woman named Annaia who appeared to be managing the property. On one occasion I asked for my room to be cleaned, which I assumed would be standard given that this is presented as a hotel. Instead, I was told in an argumentative manner that cleaning was not included in the weekly rent and would cost extra. This was never made clear beforehand.

I also have a medical condition that causes nosebleeds when the weather is very cold. One day some blood got on the bedsheets and I politely asked for fresh sheets. Instead of any understanding, I was threatened that if I didn’t clean them myself or take them to the laundry, I would be kicked out of the room immediately. For anyone with a disability or medical condition, this kind of treatment is unacceptable and shows a complete lack of empathy.

I was even told directly — both in person and by text message, which I still have — that they “didn’t care.” The only thing they seemed concerned about was getting their money. During my four-week stay as a student, requests for fresh towels or bedding were often ignored.

Another major issue was that there was no hot water in the taps. When this was raised with staff, the response was disgraceful. I was told that they were not turning the hot water on properly because the business was “quiet.” This is completely unacceptable for any hotel or accommodation where guests are paying to stay.

The environment around the building is also very concerning. There are frequently people outside the entrance smoking drugs, including cannabis and what appears to be crack, and then going in and out of the building. Staff have been seen standing nearby and doing nothing about it. Next door there is a car park where almost every night there are people doing donuts in cars, suspected drug dealing, and sex workers coming and going.

I stayed here for around four weeks, and my experience was extremely disappointing.

The staff were rude and unprofessional, particularly a young woman named Annaia who appeared to be managing the property. On one occasion I asked for my room to be cleaned, which I assumed would be standard given that this is presented as a hotel. Instead, I was told in an argumentative manner that cleaning was not included in the weekly rent and would cost extra. This was never made clear beforehand.

I also have a medical condition that causes nosebleeds when the weather is very cold. One day some blood got on the bedsheets and I politely asked for fresh sheets. Instead of any understanding, I was threatened that if I didn’t clean them myself or take them to the laundry, I would be kicked out of the room immediately. For anyone with a disability or medical condition, this kind of treatment is unacceptable and shows a complete lack of empathy.

I was even told directly — both in person and by text message, which I still have — that they “didn’t care.” The only thing they seemed concerned about was getting their money. During my four-week stay as a student, requests for fresh towels or bedding were often ignored.

Another major issue was that there was no hot water in the taps. When this was raised with staff, the response was disgraceful. I was told that they were not turning the hot water on properly because the business was “quiet.” This is completely unacceptable for any hotel or accommodation where guests are paying to stay.

The environment around the building is also very concerning. There are frequently people outside the entrance smoking drugs, including cannabis and what appears to be crack, and then going in and out of the building. Staff have been seen standing nearby and doing nothing about it. Next door there is a car park where almost every night there are people doing donuts in cars, suspected drug dealing, and sex workers coming and going.

I stayed here for around four weeks, and my experience was extremely disappointing.

The staff were rude and unprofessional, particularly a young woman named Annaia who appeared to be managing the property. On one occasion I asked for my room to be cleaned, which I assumed would be standard given that this is presented as a hotel. Instead, I was told in an argumentative manner that cleaning was not included in the weekly rent and would cost extra. This was never made clear beforehand.

I also have a medical condition that causes nosebleeds when the weather is very cold. One day some blood got on the bedsheets and I politely asked for fresh sheets. Instead of any understanding, I was threatened that if I didn’t clean them myself or take them to the laundry, I would be kicked out of the room immediately. For anyone with a disability or medical condition, this kind of treatment is unacceptable and shows a complete lack of empathy.

I was even told directly — both in person and by text message, which I still have — that they “didn’t care.” The only thing they seemed concerned about was getting their money. During my four-week stay as a student, requests for fresh towels or bedding were often ignored.

Another major issue was that there was no hot water in the taps. When this was raised with staff, the response was disgraceful. I was told that they were not turning the hot water on properly because the business was “quiet.” This is completely unacceptable for any hotel or accommodation where guests are paying to stay.

The environment around the building is also very concerning. There are frequently people outside the entrance smoking drugs, including cannabis and what appears to be crack, and then going in and out of the building. Staff have been seen standing nearby and doing nothing about it. Next door there is a car park where almost every night there are people doing donuts in cars, suspected drug dealing, and sex workers coming and going.

Looks like a good joint. Maybe another look.

Told to late and to leave the doorway immediately or rung police 🚔 no threats or raised voices so confused at the threat left in blackpool without anywhere to stay slept in public toilet