Hotel Excelsior Ipoh

Hotels
7.8 (1088 reviews)
43, Jalan Sultan Abdul Jallil , Ipoh , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpful and friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.69
There were comments about hygiene and issues with the shower room, indicating cleanliness concerns.
Service
8.66
Positive remarks about helpful and friendly staff.
Location
9.2
Multiple reviews praised the hotel's convenient location.
Room Quality
6.65
Reviews noted that rooms are old and some amenities were lacking.
Amenities
7.68
Amenities were mostly adequate, but there were mentions of the need for upgrades.
Value for Money
7.64
Some reviews indicated that the price did not reflect the quality of the stay.
Food and Beverage
7.69
Breakfast was mentioned as average, which affects overall food perception.
Overall Experience
8.16
Generally acceptable experience, though there is room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:05

Property Description

Central Location and Dining Options
Hotel Excelsior Ipoh is centrally located in the heart of Ipoh and offers 3 dining options for guests to choose from.

Well-Equipped Meeting Facilities and Free WiFi
The hotel boasts well-equipped meeting and banquet facilities, perfect for business travelers. Guests can also enjoy free WiFi access throughout the property.

Comfortable Rooms and Entertainment
Featuring spacious rooms with modern amenities, guests can relax and unwind in comfort. In addition to the dining options, guests can also enjoy evening entertainment at Sonata Lounge.

Book your stay at Hotel Excelsior Ipoh now to enjoy a truly memorable experience in Ipoh!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please provide a letter from the Ministry of International Trade and Industry Malaysia (MITI) upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1088 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 6.65
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.16
D
dinesh • family_with_children • gb
10
Pros:

The staff were wonderful and very helpful, especially Asfa, who went out of his way to help us.

2026-02-14 • via Nuitee
C
Christian • couple • nl
5
Oud en vervallen. Vies maar alleen het bed wat schoon.
Pros:

Het hotel wat centraal gelegen en het personeel was erg vriendelijk lm

Cons:

Kamers waren oud, en vies. Schimmel in de douche en het nachtkastje was niet schoon (plakkerige resten). Het bed was wel goed schoon. Lobby was niet sfeervol.

2026-02-13 • via Nuitee
L
LING • family_with_children • my
9
Great value for money.
Pros:

Newly renovated.

2026-02-13 • via Nuitee
K
khairunnisa • couple • my
8
Good Convenient Location
Pros:

Comfortable room & bed. Convenient location, easy to reach. Eateries located nearby. The breakfast was good.

2026-02-10 • via Nuitee
V
Valéry • family_with_children • re
7
Bon dans l’ensemble. Petit déjeuner à oublier.
Pros:

La chambre était confortable et bien équipée. Accès au parking de l’hôtel apprécié. Le dîner était très bon. Le personnel très sympathique.

Cons:

Petit déjeuner inexistant. Arrivé à 08h45, plus aucun choix. A part des œufs ou une omelette avec du pain beurre.

2026-02-10 • via Nuitee
U
Uvarajan • family_with_children • sg
10
2026-02-09 • via Nuitee
M
MING YAO • couple • my
8
2026-02-08 • via Nuitee
A
Andrew • family_with_children • gb
8
Pros:

Location

Cons:

Restaurant food poor

2026-01-29 • via Nuitee
M
Magdalene • solo_traveller • sg
8
Thank you
Pros:

Appreciate staff are able converse in English.
Good location

Cons:

Nil

2026-01-27 • via Nuitee
E
Ekkaphop • solo_traveller • th
10
2026-01-27 • via Nuitee
S
sinnappan • family_with_children • my
8
Pros:

overall good experience

2026-01-21 • via Nuitee
A
Aarti • family_with_children • my
9
2026-01-21 • via Nuitee
A
Armira • family_with_children • my
6
2026-01-20 • via Nuitee
S
Siew Peng • couple • my
6
2026-01-19 • via Nuitee
Y
Yee Lu • family_with_children • my
7
Overall good and pleasant
Pros:

I think the hotel location is great. It’s very strategic. Many famous restaurants are within walking distance.

Cons:

Late night, can hear outside noise although not loud. E.g sound of raining drops but not sure.

2026-01-19 • via Nuitee
N
Nur • family_with_children • my
7
2026-01-19 • via Nuitee
L
Leok Har • family_with_children • us
9
On the whole, good.
Cons:

There were some ants on the table above the fridge.

2026-01-19 • via Nuitee
K
Kok Han • family_with_children • my
5
Pros:

Keselesaan bilik yang bagus.

Cons:

Kakitangan yang tidak ceria dan tidak competence.

2026-01-19 • via Nuitee
S
Seow Kun • couple • my
7
2026-01-19 • via Nuitee
M
Mohd Ridzuan • family_with_children • my
10
2026-01-17 • via Nuitee