Hotel Excelsior Ipoh

Hotels
7.8 (1197 reviews)
43, Jalan Sultan Abdul Jallil , Ipoh , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful and friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.69
There were comments about hygiene and issues with the shower room, indicating cleanliness concerns.
Service
8.66
Positive remarks about helpful and friendly staff.
Location
9.2
Multiple reviews praised the hotel's convenient location.
Room Quality
6.65
Reviews noted that rooms are old and some amenities were lacking.
Amenities
7.68
Amenities were mostly adequate, but there were mentions of the need for upgrades.
Value for Money
7.64
Some reviews indicated that the price did not reflect the quality of the stay.
Food and Beverage
7.69
Breakfast was mentioned as average, which affects overall food perception.
Overall Experience
8.16
Generally acceptable experience, though there is room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:05

Property Description

Central Location and Dining Options
Hotel Excelsior Ipoh is centrally located in the heart of Ipoh and offers 3 dining options for guests to choose from.

Well-Equipped Meeting Facilities and Free WiFi
The hotel boasts well-equipped meeting and banquet facilities, perfect for business travelers. Guests can also enjoy free WiFi access throughout the property.

Comfortable Rooms and Entertainment
Featuring spacious rooms with modern amenities, guests can relax and unwind in comfort. In addition to the dining options, guests can also enjoy evening entertainment at Sonata Lounge.

Book your stay at Hotel Excelsior Ipoh now to enjoy a truly memorable experience in Ipoh!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please provide a letter from the Ministry of International Trade and Industry Malaysia (MITI) upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 1197 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 6.65
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.16
H
Hannah Siew Lay • solo_traveller • sg
8
Cons:

Staff did not inform that the booking includes breakfast.

2026-09-20 • via Nuitee
H
Hannah Siew Lay • solo_traveller • sg
8
Pros:

The hotel location

Cons:

Staff did not inform the booking includes breakfast.

2026-09-20 • via Nuitee
L
Lasni • solo_traveller • lk
8
2026-09-16 • via Nuitee
L
Lee Luan • couple • my
9
A great place to stay when visiting Ipoh old town area.
Pros:

The location of the hotel is excellent. It's walking distance to all the famous recommended shops, restaurants etc. There are ample elevators in the hotel, altogether 5, so no waiting for ages to get to any floor.

Cons:

The breakfast food options should be improved.

2026-09-15 • via Nuitee
L
Lim • solo_traveller • sg
8
2026-09-14 • via Nuitee
A
Alessio • family_with_children • es
8
2026-09-13 • via Nuitee
S
Siew Chin • solo_traveller • my
10
Pros:

Okay 👍

2026-09-13 • via Nuitee
S
SANJEEV • solo_traveller • my
8
2026-09-13 • via Nuitee
M
Manal • solo_traveller • ca
7
Meh
Pros:

Friendly staff and very helpful.

Cons:

Room was dirty. Bed sheets didn't look clean. Bad noise canceling inside of the room, I could hear my neighbors talking, going to the toilet/taking a shower and people in the hallway. Room looks old like a motel, not like some 4 star hotels.

2026-09-10 • via Nuitee
Y
Yajing • solo_traveller • sg
7
Overall good stay, value for money
Pros:

Well located, staff is very friendly and helpful

Cons:

An older hotel, room is a bit small

2026-09-09 • via Nuitee
N
Noraiza • solo_traveller • my
9
2026-09-09 • via Nuitee
N
NORAZLIN • couple • my
7
Good location and easy to find food
Pros:

Location good

Cons:

Toilet sinki is blocked

2026-09-07 • via Nuitee
M
Ms.Suba • solo_traveller • my
10
Excellent staycation
Pros:

The junior suite room was very cozy

2026-09-05 • via Nuitee
F
Fui Ming • solo_traveller • my
6
2026-09-04 • via Nuitee
H
Ho • family_with_children • my
8
Pros:

Thank you for accomodation

2026-09-03 • via Nuitee
A
Aiman • solo_traveller • my
8
2026-09-01 • via Nuitee
A
amigotay • solo_traveller • my
8
Pros:

Strategic location, value for money

2026-08-31 • via Nuitee
A
Andy • couple • gb
7
2026-08-29 • via Nuitee
H
Hoong Saab • solo_traveller • my
10
2026-08-25 • via Nuitee
H
Hoong Saab • solo_traveller • my
10
2026-08-25 • via Nuitee