Hotel Excelsior Ipoh

Hotels
7.8 (1137 reviews)
43, Jalan Sultan Abdul Jallil , Ipoh , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpful and friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.69
There were comments about hygiene and issues with the shower room, indicating cleanliness concerns.
Service
8.66
Positive remarks about helpful and friendly staff.
Location
9.2
Multiple reviews praised the hotel's convenient location.
Room Quality
6.65
Reviews noted that rooms are old and some amenities were lacking.
Amenities
7.68
Amenities were mostly adequate, but there were mentions of the need for upgrades.
Value for Money
7.64
Some reviews indicated that the price did not reflect the quality of the stay.
Food and Beverage
7.69
Breakfast was mentioned as average, which affects overall food perception.
Overall Experience
8.16
Generally acceptable experience, though there is room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:05

Property Description

Central Location and Dining Options
Hotel Excelsior Ipoh is centrally located in the heart of Ipoh and offers 3 dining options for guests to choose from.

Well-Equipped Meeting Facilities and Free WiFi
The hotel boasts well-equipped meeting and banquet facilities, perfect for business travelers. Guests can also enjoy free WiFi access throughout the property.

Comfortable Rooms and Entertainment
Featuring spacious rooms with modern amenities, guests can relax and unwind in comfort. In addition to the dining options, guests can also enjoy evening entertainment at Sonata Lounge.

Book your stay at Hotel Excelsior Ipoh now to enjoy a truly memorable experience in Ipoh!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please provide a letter from the Ministry of International Trade and Industry Malaysia (MITI) upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1137 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 6.65
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.16
P
Pushpa Sellathurai • solo_traveller • my
9
Pros:

Location and helpful staff

2026-05-09 • via Nuitee
S
Siva • couple • my
10
2026-05-08 • via Nuitee
K
Kit Ping • extended_group • sg
6
2026-05-08 • via Nuitee
T
Tay • solo_traveller • sg
7
Short Stay
Pros:

Good location with eateries around. Walking distance to a big shopping mall.

Cons:

Not at the moment for this trip.

2026-05-06 • via Nuitee
W
Winnie • couple • my
8
2026-05-05 • via Nuitee
L
Lim • couple • my
8
2026-05-04 • via Nuitee
A
Ariff • solo_traveller • lk
4
Pros:

Location

Cons:

The Aircon didn't work

2026-05-03 • via Nuitee
A
Aretha • extended_group • my
6
It was okay for 1 night
Pros:

Staff were helpful

Cons:

Old furnishing, breakfast wasnt worth paying

2026-04-30 • via Nuitee
T
Tan • solo_traveller • my
8
Pros:

Room Air conditioning very good

2026-04-30 • via Nuitee
M
Michael • solo_traveller • my
8
2026-04-30 • via Nuitee
S
su peng • solo_traveller • my
8
2026-04-28 • via Nuitee
C
Chung chee • extended_group • sg
9
Cons:

Shower head need to change. I think the maintenance is weak.

2026-04-26 • via Nuitee
J
Julie • couple • my
7
Pros:

Location good

Cons:

Superior room quite old

2026-04-25 • via Nuitee
W
Wai Hon • solo_traveller • us
10
Pros:

The cleaniness and spacious. Service is great and friendly.

Cons:

Nothing that I don't like.

2026-04-25 • via Nuitee
F
Farahazrin369 • solo_traveller • my
10
2026-04-23 • via Nuitee
T
TAN • family_with_children • my
10
2026-04-22 • via Nuitee
G
Gunasegaran • couple • my
8
Great stay i enjoyed the stay.
Pros:

Everything was great : facilities, staff, parking , location , price (at that time was cheap) .

Nothing to complain👍🏻

Cons:

Nothing much

2026-04-21 • via Nuitee
C
CHEAH • solo_traveller • my
9
2026-04-20 • via Nuitee
T
Teoh • solo_traveller • sg
8
Pros:

Na

Cons:

The wifi is lacking.

2026-04-19 • via Nuitee
6
6b68028c048a7171153d22d069a06333 • solo_traveller • my
9
Stay in Excelsior Ipoh 🥰🤗🌹
Pros:

Room was large and clean. Opposite the hotel is a food court and some restaurants serving halal and non-halal food. 7E and another convenience store nearby too. Breakfast menu was ok.

Cons:

Parking is not that good because the ramp narrow, not suitable for large cars

2026-04-18 • via Nuitee