Hotel Excelsior Ipoh

Hotels
7.8 (1088 reviews)
43, Jalan Sultan Abdul Jallil , Ipoh , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpful and friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.69
There were comments about hygiene and issues with the shower room, indicating cleanliness concerns.
Service
8.66
Positive remarks about helpful and friendly staff.
Location
9.2
Multiple reviews praised the hotel's convenient location.
Room Quality
6.65
Reviews noted that rooms are old and some amenities were lacking.
Amenities
7.68
Amenities were mostly adequate, but there were mentions of the need for upgrades.
Value for Money
7.64
Some reviews indicated that the price did not reflect the quality of the stay.
Food and Beverage
7.69
Breakfast was mentioned as average, which affects overall food perception.
Overall Experience
8.16
Generally acceptable experience, though there is room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:05

Property Description

Central Location and Dining Options
Hotel Excelsior Ipoh is centrally located in the heart of Ipoh and offers 3 dining options for guests to choose from.

Well-Equipped Meeting Facilities and Free WiFi
The hotel boasts well-equipped meeting and banquet facilities, perfect for business travelers. Guests can also enjoy free WiFi access throughout the property.

Comfortable Rooms and Entertainment
Featuring spacious rooms with modern amenities, guests can relax and unwind in comfort. In addition to the dining options, guests can also enjoy evening entertainment at Sonata Lounge.

Book your stay at Hotel Excelsior Ipoh now to enjoy a truly memorable experience in Ipoh!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please provide a letter from the Ministry of International Trade and Industry Malaysia (MITI) upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1088 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 6.65
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.16
M
MARGARET MARY • extended_group • my
10
2026-03-14 • via Nuitee
I
Ivan • couple • co
9
Agradable.
Pros:

La atención en la recepción y la habitación cómoda

Cons:

Faltó variedad de comida occidental en el desayuno.

2026-03-11 • via Nuitee
E
Eric • family_with_children • sg
8
Pros:

location. Close to food.

Cons:

Carpark ramp a bit tight but still okay

2026-03-07 • via Nuitee
K
kelvin • couple • sg
8
Pros:

Location

Cons:

Nothing

2026-03-06 • via Nuitee
L
Lausikkay • family_with_children • hk
10
Pros:

遇到過嘅職員都非常專業

2026-03-04 • via Nuitee
R
Raj Kumar • family_with_children • sg
7
Pros:

The location of the hotel is good

Cons:

The bathroom shower hose was broken and needed to be replaced. The shower door cannot close. I reported it at around 6pm and no one came to repair it when I came back to the room at midnight. Reported again in the morning and finally a maintenance staff came to repair it. Room 603 had no view.

2026-03-04 • via Nuitee
N
Nur Izzati • solo_traveller • my
9
2026-03-03 • via Nuitee
H
Hung • family_with_children • my
7
2026-03-03 • via Nuitee
1
1992 • extended_group • my
10
2026-03-01 • via Nuitee
K
Kok • family_with_children • my
8
2026-03-01 • via Nuitee
R
Rosnani • couple • my
7
2026-03-01 • via Nuitee
A
Antonio • couple • it
9
2026-02-27 • via Nuitee
V
VASUGI • extended_group • my
8
Cons:

Pillow not comfortable

2026-02-26 • via Nuitee
S
Sheila • family_with_children • au
8
2026-02-25 • via Nuitee
R
Roy • couple • nl
8
2026-02-24 • via Nuitee
H
Hizam • extended_group • my
8
2026-02-23 • via Nuitee
N
Ng • couple • my
7
2026-02-23 • via Nuitee
D
dinesh • family_with_children • gb
10
Pros:

The staff were wonderful and very helpful, especially Asfa, who went out of his way to help us.

2026-02-14 • via Nuitee
L
LING • family_with_children • my
9
Great value for money.
Pros:

Newly renovated.

2026-02-13 • via Nuitee
C
Christian • couple • nl
5
Oud en vervallen. Vies maar alleen het bed wat schoon.
Pros:

Het hotel wat centraal gelegen en het personeel was erg vriendelijk lm

Cons:

Kamers waren oud, en vies. Schimmel in de douche en het nachtkastje was niet schoon (plakkerige resten). Het bed was wel goed schoon. Lobby was niet sfeervol.

2026-02-13 • via Nuitee