Northland Resort Hotel Manapla

Hotels
5.2 (5 reviews)
Provincial Road Manapla, Negros Occidental , Busay , ph

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Most staff was friendly
Great location next to a hospital and highway
Cons:
Reservation cancellation without notice
Difficult payment process
Inconsistent service
Poor pool condition
Under renovation

Categories

Cleanliness
3.16
The main feature of the hotel—the pool—was in terrible condition. It was dirty and slimy.
Service
6.13
Service was inconsistent. While one staff member was excellent and professional, another was rude.
Location
7.17
Location is next to a hospital and the highway.
Room Quality
5.12
Air conditioner was poorly functioning.
Amenities
5.15
The hotel has features but is under renovation.
Value for Money
5.61
Payment process was unnecessarily difficult.
Food and Beverage
5.16
Not mentioned.
Overall Experience
4.13
The lack of communication, poor service, and basic maintenance issues made for a very disappointing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:20

Property Description

Scenic Location in Busay
Comfortable Rooms with Modern Amenities
Delicious On-site Dining and Bar Options

To experience a relaxing stay with great views and modern comforts in Busay, look no further than Northland Resort Hotel Manapla. With comfortable rooms featuring flat-screen TVs and balconies, along with a delicious restaurant and bar on-site, your stay is sure to be memorable. Indulge in a barbecue, take advantage of free WiFi, and enjoy the convenience of a 24-hour front desk. Book your stay now to unwind in style at Northland Resort Hotel Manapla.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

5.2
Based on 5 reviews
Cleanliness: 3.16
Service: 6.13
Location: 7.17
Room Quality: 5.12
Amenities: 5.15
Value for Money: 5.61
Food and Beverage: 5.16
Overall Experience: 4.13
J
Jeffery • solo_traveller • us
1
Great potential but needs improvement
Pros:

Most staff was friend and the location is next to a hospital and the highway

Cons:

I had a very frustrating experience with this hotel. First, they canceled my reservation on Booking.com without notifying me until several days after my stay. As a result, Booking.com did not collect payment from me via their platform, so the hotel asked me to pay them directly but I had already left the country. The payment process was unnecessarily difficult. I had to figure out how to send the payment on my own, as the hotel contacted me daily, demanding payment, but offered no practical options for electronic payment from a foreign guest.

The main feature of the hotel—the pool—was in terrible condition. It was dirty and slimy!!!

Service was also inconsistent. One staff member in the restaurant (a substitute on duty for a day) was very rude, while the regular staff member was excellent and professional. When we requested to move rooms due to a poorly functioning air conditioner, the housekeeping staff actually complained, saying it meant "double work" for him. This is not the kind of response a guest should receive.

The place is under renovation as well. Overall, I cannot recommend this hotel. The lack of communication, poor service, and basic maintenance issues made for a very disappointing stay.

2025-08-28 • via Nuitee
S
Shovey • extended_group • us
5
2025-07-30 • via Nuitee
C
Captain • review category business travellers • my
6
Improvements needed
Pros:

The staff were attentive and helpful.

Cons:

Our room was next to the kitchen so the floor was grimy and the air smelled of smoke. Seems like the elevator has not been working since last year - it is still not working. The free breakfast options everyday is limited to one thing. Every day it changes. The hotel structure is very strange, it is very "open" so it is hard to keep noise out. I kept hearing the phone ringing at reception, music from the street, and chatter from the ground floor of the building.

The bathroom in the room is designed very poorly. The dip to the shower drain is not done well so water gets trapped outside of the shower area and sometimes flows into the bedroom.

2025-04-28 • via Nuitee
B
Brendan • solo traveller • au
8
Excellent place to stay to explore northern Negros Occidental
Pros:

Awesome facilities including amazing pools. It is a resort in a remote province and a great place to see northern Negros.

Cons:

Nothing

2025-02-15 • via Nuitee
M
Mackenzie • review category business travellers • us
6
First time in rural area, people in usa would not tolerate this hotel.
Pros:

2nd floor of old building, elevator didn't work right.
Pool was nice.

Cons:

Water flushed black from toilet on first flush and not cleaned very well. Hand sink in resturant clogged and full. Lots of stairs elevator not working good.

2024-12-28 • via Nuitee