Hotel Windsor Castle

Hotels
4.9 (33 reviews)
Opposite Pearl Harmony Building Behind Sunteck Building Off Sv Road Andheri West , Mumbai , in

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Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Concierge service
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Luxury
Cooperative staff
Cons:
Poor hospitality
Bad cleaning

Categories

Cleanliness
1
Cleaning & linenen very bad.
Service
4.6
Nice behaviour for the customers, cooperative staffs.
Location
5.6
Standard quality for this hotel tier.
Room Quality
5.6
Standard quality for this hotel tier.
Amenities
5.6
Standard quality for this hotel tier.
Value for Money
5.6
Standard quality for this hotel tier.
Food and Beverage
5.6
Standard quality for this hotel tier.
Overall Experience
5.6
Where Comfort meets luxury, it’s WINDSOR CASTLE.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:13

Property Description

Convenient Location
Located in the Andheri district, Hotel Windsor Castle is a short distance from popular attractions like Bombay Exhibition Centre and Phoenix Market City Mall.

Modern Amenities
Guests can enjoy the convenience of room service, 24-hour front desk, and free WiFi during their stay. The non-smoking rooms feature flat-screen TVs, air conditioning, and comfortable workspaces.

Nearby Landmarks
Explore the nearby ISKCON temple, Powai Lake, and Indian Institute of Technology, Bombay. With Chhatrapati Shivaji International Mumbai Airport just 5 km away, travel is a breeze.

To book your stay at Hotel Windsor Castle and experience comfort and convenience in Mumbai, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

4.9
Based on 33 reviews
Cleanliness: 1
Service: 4.6
Location: 5.6
Room Quality: 5.6
Amenities: 5.6
Value for Money: 5.6
Food and Beverage: 5.6
Overall Experience: 5.6
R
rahul • extended_group • in
1
Pros:

very bad service , they do not know what to put in the room , no toilitiries , nothing was given on 1 - 2 days we have to asked , breakfast server after 8:30 PM , for the offer work , and in city like mumbai breakfast has to be at 7:00 am , not at all good sorry ,

2026-02-10 • via Nuitee
P
Pansare • couple • in
7
2026-01-29 • via Nuitee
V
Vahid • couple • tr
6
2025-12-10 • via Nuitee
A
ANIMON • couple • in
10
It’s luxury
Pros:

Where Comfort meets luxury it’s WINDSOR CASTLE.
Nice behaviour for the customers,cooperative staffs,recommending to all for stay.

Cons:

Nothing like that.

2025-10-23 • via Nuitee
S
Saud • solo_traveller • in
10
2025-10-04 • via Nuitee
A
A. R. Kumar • solo_traveller • in
5
Pros:

Hospilatiy very poor

Cons:

Cleaning & linenen very bad

2025-10-02 • via Nuitee
S
Sonia Maria • solo_traveller • in
8
2025-09-01 • via Nuitee
D
Deshmukh • solo_traveller • in
1
Pros:

Nathing

Cons:

Na

2025-08-20 • via Nuitee
F
Faheem Mohammad • solo_traveller • om
3
Cons:

Cleanliness and hygiene.

2025-07-05 • via Nuitee
P
Pritam • family with young children • in
1
Big noo for this hotel
Pros:

Nothing

Cons:

I have booked suit room which cost me around 4.8k and total waste of money. Room small even lots of mosquitoes there. I have order food which I got after 2-3 hrs letter. Such pathetic staff and too much noise outside the room.

2025-05-28 • via Nuitee
J
Juvitta • review category business travellers • in
1
Bad
Pros:

Nothing

Cons:

Everything

2025-04-14 • via Nuitee
D
Dr.shamsunder • young couple • in
1
Bad
2025-03-12 • via Nuitee
C
Chandrakant • review category business travellers • in
10
Exceptional
2025-03-05 • via Nuitee
T
Thaj • family with young children • in
6
Pleasant
2025-01-12 • via Nuitee
P
Prasannagiri • family with young children • in
3
Very disappointing and not worth the money
Pros:

Except for the location of the hotel which is 500m from Andheri railway station, nothing else is great with this place.

Cons:

Firstly, the cleanliness of the room. In the first room that they provided, the toilet flush water was spilling outside of the closet. Then they gave another room and it was full of dust and I had to ask them to clean it for me.
Secondly, the room size for the cost was extremely unacceptable. I booked a junior suite room which costed close to 6k per night, but the room was so conjusted, small and damped. No proper ventilation, and we never felt happy and comfortable when inside the room.
Next is the complementary breakfast that they offered. There is no restaurant in this hotel and you need to place your order for the breakfast which is a limited breakfast. I have never experienced a limited complementary breakfast until now in any of my previous stays which is so disappointing. Also, the breakfast time starts at 8.30am which is again a disappointing aspect.
I made a big mistake by booking this hotel for 4 nights and I couldn't reverse this. To conclude, the whole stay in the hotel was not up to the expectation and very disappointing. Their tag line which says 'Comfort meets luxury' is quite opposite to our stay. I won't recommend this hotel to anyone.

2024-12-27 • via Nuitee
G
Gaurav • young couple • in
10
excellent
Pros:

good

Cons:

good

2024-12-21 • via Nuitee
S
Sanjaygopal • review category business travellers • in
8
Very good
2024-12-20 • via Nuitee
P
Patil • young couple • in
5
Passable
2024-12-17 • via Nuitee
A
Adwin • young couple • in
1
Bad
Pros:

Had to face Water problem and paying for premium suit room with no water disappointed

Cons:

Had to face Water problem and paying for premium suit room with no water disappointed

2024-12-16 • via Nuitee
A
Alpesh • review category business travellers • in
1
Bad
2024-12-14 • via Nuitee