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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Terrace
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Public transport tickets
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Bicycle-friendly property
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Charcoal grill
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious Accommodation
Moonlit Suites Hotel offers modern and comfortable units equipped with top-notch amenities such as streaming services, bathrobes, and a safety deposit box.
Delicious Dining Options
Guests can enjoy a delectable à la carte and American breakfast at the on-site bar, or opt for breakfast in the room for a more intimate dining experience.
Convenient Services
With a 24-hour front desk, free WiFi, and both bicycle and car rental services available, Moonlit Suites Hotel ensures a hassle-free and enjoyable stay for all guests.
Book your stay now at Moonlit Suites Hotel for a luxurious and convenient experience in Hanoi!
This property will not accommodate hen, stag or similar parties.
Managed by a private host
Location
Guest Reviews
The staff was exceptional - stayed here three times and Rocco went above and beyond to help with all possible questions and needs. He is super helpful, welcoming and friendly. Quang Hai was super helpful on my first visit too.
The shower does not have a door or curtain and the whole floor gets wet when showering.
Phòng đặt rất thoải mái. Mọi thứ đều khiến mình hài lòng, cảm ơn Rocco vì sự phục vụ nhiệt tình.
It was a nice stay here at moonlit, the rooms were clean and spacious for the area.
Its a bit far from the center but location was perfect for us. Quiet area.
Special shoutout to Rocco for his fantastic service at checkout.
It’s perfect. Friendly staff and place 🥳
Clean, new, quite, well equipped
Maybe a bit far from the main attraction of the city for tourism purposes. But you can rent a scooter and take a taxi for everything you need. My point of view is from a tourist point. One of the receptionists was incompetent.
Le personnel était très gentil avec moi.
N'y allez pas c'est n'importe quoi ! Attention, je précise que ce n'est pas de la faute du staff mais sûrement un problème plus structurel qui vient de la hiérarchie.
D'abord, la chambre était rangée mais sale à mon arrivée. Le lit était fait mais dans des draps sales : j'ai retrouvé la totalité des poils, cheveux et tâches de l'ancien logeur à l'intérieur. Le reste de l'appartement était sale : miroirs pas lavés, cuisine sales, tâches etc.. bref.
Aussi et c'est important pour les personnes ayant une santé fragile, l'appartement avait des problèmes d'isolation et d'humidité ce qui entrainait des odeurs de moisissure/champignons (?) surtout dans la chambre, ce qui m'a fait vomir. J'en ai eu des nausées toute la journée.
On m'a changé de chambre, et il n'y avait pas du tout ces odeurs et problèmes. Elles avaient nettoyés correctement avant mon arrivée mais les serviettes de douche était tâches et sales. Mais bon à ce stade, ce n'est qu'un détail.
Je suis évidemment partie au bout de la 3e nuit. Je devais rester une semaine. Je n'ai pas été dédommagée et remboursée. Pourtant c'est franchement du manque de respect surtout que je ne suis pas la première à avoir remarqué la saleté.
Great value for money, lovely area.
The flat is actually very elegant and well kept with a lot of great furniture and amenities (including stuff to cook and a washing machine).
Could have had a couple of towels and refilling of water. Broken toilet spray and soaps but nothing too major. We are content with our choice
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