MOONLIT Suites Hotel

Hotels
8.9 (294 reviews)
7 Ngõ 275 Âu Cơ , Hanoi , vn

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Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
Safety deposit box
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Spacious and clean apartment
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Sticky floors
Inconsistent amenities

Categories

Cleanliness
7.93
Issues with cleanliness noted, including sticky floors and unclean kitchen areas.
Service
9.6
Staff were described as friendly and accommodating.
Location
8.94
Good location noted, but some reviews suggest it's a bit far from main attractions.
Room Quality
9.39
Spacious, comfortable rooms with good amenities.
Amenities
8.42
Various amenities available, but some functional issues mentioned.
Value for Money
9.08
Good value, especially with discounts on booking.
Food and Beverage
8.43
Limited mentions; no specific positive or negative feedback.
Overall Experience
9.4
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:46

Property Description

Luxurious Accommodation
Moonlit Suites Hotel offers modern and comfortable units equipped with top-notch amenities such as streaming services, bathrobes, and a safety deposit box.

Delicious Dining Options
Guests can enjoy a delectable à la carte and American breakfast at the on-site bar, or opt for breakfast in the room for a more intimate dining experience.

Convenient Services
With a 24-hour front desk, free WiFi, and both bicycle and car rental services available, Moonlit Suites Hotel ensures a hassle-free and enjoyable stay for all guests.

Book your stay now at Moonlit Suites Hotel for a luxurious and convenient experience in Hanoi!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 294 reviews
Cleanliness: 7.93
Service: 9.6
Location: 8.94
Room Quality: 9.39
Amenities: 8.42
Value for Money: 9.08
Food and Beverage: 8.43
Overall Experience: 9.4
J
Jonh • solo_traveller • vn
10
2026-06-28 • via Nuitee
A
Adeleye • couple • vn
10
2026-06-28 • via Nuitee
F
Frijohn • solo_traveller • vn
10
2026-06-28 • via Nuitee
A
Adeleye • couple • vn
2
Excellent
Pros:

Convenience

Cons:

Nothing

2026-06-12 • via Nuitee
S
Seren • couple • de
8
Komplett ausreichend
Pros:

Moderne und schöne Einrichtung. Das Zimmer war sauber als ich ankam.

Cons:

- Etwas ausserhalb aber mit Grab kein Problem
- Wände warn etwas dreckig aber das ist fast überall so in Vietnam
- geputzt wurde nur als ich ausdrücklich danach gefragt habe

2026-06-08 • via Nuitee
J
janno • extended_group • ee
10
perfect hotel
Pros:

everything was just perfect

Cons:

this hotel is always booked

2026-06-07 • via Nuitee
A
Adeleye • couple • vn
8
Excellent
Pros:

Safety , clean

Cons:

Nothing

2026-06-05 • via Nuitee
A
Antonia • couple • de
10
2026-06-02 • via Nuitee
M
Matan • family_with_children • il
9
2026-05-30 • via Nuitee
N
Nguyễn • couple • vn
7
2026-05-30 • via Nuitee
M
Matan • solo_traveller • il
10
2026-05-30 • via Nuitee
A
Ariel • couple • il
10
2026-05-27 • via Nuitee
Y
yashi • couple • in
10
2026-05-27 • via Nuitee
D
Dominika • solo_traveller • pl
8
Pros:

Łóżko bardzo wygodne, ładne urządzone mieszkanie i ma pralkę z suszarka.

Cons:

W dniu check in czekałam aż ktoś się zjawi na recepcji prawie godzinę. Przyjechał jakiś chłopak i był bardzo niemiły.

2026-05-26 • via Nuitee
M
Minh Giàu • solo_traveller • vn
1
Cons:

nhân viên thái độ với khách cụ thể là tolet thì dơ dép cũng dơ , phòng thì cực kì nhiều muỗi mà người nhà mình vào không biết là cửa sổ đang mở hay đóng ( vì rèm cửa che mất cửa sồ ) nên muỗi bay khắp phòng gọi nhân viên lên thì nhân viên kì kèo không chịu đổi phòng và chỉ lo cái phòng không hỏi thăm dc mẹ mình một câu xong vòng vo một hồi mới chịu đổi phòng
tiền thì đòi cọc hết thuê xe cũng trả full trước nma trách nhiệm thì không có
thang máy thì dơ

2026-05-26 • via Nuitee
N
Natalia • solo_traveller • fr
8
Room has everything you need for a longer stay
Pros:

I booked a room relying on photos here on booking expecting a nice view that will delight me for four nights. Instead when checking in I got a room with one window facing the wall and bedroom without one at all lol
Receptionist though changed the room with which I was happy since it was important for me. Cleanliness could be definitely better. Otherwise, the area is super chill and quite, nice walk to the lake, comfy bed and room has everything for a longer stay.

Cons:

Cleanliness should be better

2026-05-25 • via Nuitee
D
Deborah • couple • fr
4
Décevant
Pros:

Propre, bonne literie

Cons:

Accueil déplorable, le client n’est pas pris en considération ( réceptionnistes (tous!) n’ayant aucun intérêt pour le client en face d’eux, préfèrent jouer sur leur téléphone, plus d’une journée pour répondre à des demandes simples ( la croix et la bannière pour obtenir de nouveaux rouleaux de papier toilette ou le changement des serviettes d’une journée à l’autre). On ne se sent absolument pas respecté . Je ne conseille pas même si la literie et la chambre était confortable.

2026-05-21 • via Nuitee
L
Lunalova • solo_traveller • vn
10
Pros:

I like it

2026-05-20 • via Nuitee
L
Lunalova • solo_traveller • vn
10
Pros:

People are kindly

2026-05-18 • via Nuitee
T
Thế Phong • solo_traveller • vn
10
Pros:

Phòng ốc sạch sẽ , nhân viên rất nhiệt tình hỗ trợ
Và rất đáng tiền trong tầm giá

2026-05-13 • via Nuitee