CitiGO Hotel Hongqiao Shanghai

Hotels
•
Huazhu Hotels
8.5 (40 reviews)
No.465 Jinhui Road, Shanghai , Shanghai , cn

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
High prices
Small room sizes
Noise issues

Categories

Cleanliness
8.33
Most reviews highlight clean rooms, though some mention issues affecting the overall experience.
Service
9.3
Multiple reviewers praised the friendly and helpful staff, with positive interactions noted throughout.
Location
9.34
The hotel's convenient location near public transport and amenities received strong positive feedback.
Room Quality
7.79
While overall room quality is seen as good, there were mentions of small room sizes and noise issues.
Amenities
8.82
Amenities such as laundry facilities and available ironing equipment were appreciated, contributing positively.
Value for Money
7.28
Concerns over high prices related to room size indicated some issues with perceived value.
Food and Beverage
8.33
Breakfast received positive remarks with good variety, contributing positively to the overall experience.
Overall Experience
8.8
Despite some minor issues, guests generally had a pleasant stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:50

Property Description

Modern Smart Rooms

Convenient Location

Comfort and Amenities

Book your stay at 上海虹桥万象城CitiGO欢阁酒店 today!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 40 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 8.8
R
Rustam • couple • kz
9
2026-01-20 • via Nuitee
I
Ioana • family_with_children • ro
9
We found the hotel as of good value for money.
Pros:

Staff was very friendly and supportive. Rooms are exactly as presented, clean, even if not very spacious. The beds are comfortable, as well as the pillows. The breakfast is mainly Chinese, but very diverse and tasty.

Cons:

Smoking is allowed inside, so you can feel the smell in other rooms. The curtains were not working in one of our rooms.

2026-01-19 • via Nuitee
T
Tan • solo_traveller • sg
10
2025-12-21 • via Nuitee
L
Liling • solo_traveller • ca
6
2025-12-18 • via Nuitee
A
Aayush • solo_traveller • in
10
2025-12-10 • via Nuitee
V
Victoria • solo_traveller • de
5
2025-12-10 • via Nuitee
D
Dalantai • family_with_children • mn
9
Pros:

The location was great (airport, expo center and the Subway to downtown). The bed was amazing.

2025-12-04 • via Nuitee
H
Hozefa Palitanawala • family_with_children • ae
8
2025-12-03 • via Nuitee
S
Shams • couple • iq
8
Not bad
Pros:

Clean room but too small, friendly staff, good breakfast .

Cons:

High prices regarding to that small rooms .

2025-12-02 • via Nuitee
C
Chienhsin • couple • us
10
2025-11-27 • via Nuitee
L
Lily Xu • family_with_children • us
10
2025-11-20 • via Nuitee
Z
Zhurick • couple • ru
9
Минусы не значительные, второй раз поехали бы с удовольствием.
Pros:

Хорошее расположение, рядом станция метро Longbai Xincun. Магазины, ТЦ и закусочные всë есть. Номер хороший, есть стиральная машина, средства для стирки брали на ресепшн. Сушильные машины на -1 этаже, там же и стиральные есть, гладильная доска, утюг всё есть. Отличная кровать и спальные принадлежности. Автоматические жалюзи. Хороший душ, отличный напор.

Cons:

Из минусов: слышимость, стены тонкие. Стеклянный туалет, сидишь как в аквариуме))) На ресепшн не говорят по английски, сложно понять друг друга, правда очень стараются, общение через переводчик.

2025-11-16 • via Nuitee
Z
zhuang • family_with_children • ca
10
上海虹桥万象城citigo五星级的服务质量
Pros:

服务非常棒👍🏻，早餐很丰富，房间很干净，特别是还有洗衣机，方便长住。另外周边什么都有，有大型购物中心还有各种各样口味的餐馆，周围逛逛都很开心，想吃啥都有，非常非常棒👍🏻

Cons:

除了六楼住的那间房间有油烟味，据说是楼下餐馆飘上来的，但是工作人员立刻给我们换了四楼房间，还给了我们一点补偿表示歉意，最后我们很满意。

2025-11-10 • via Nuitee
C
CHEN • couple • jp
8
2025-11-01 • via Nuitee
C
CHEN • couple • jp
8
2025-11-01 • via Nuitee
O
Olivier • family_with_children • fr
8
super sejour avec un petit déjeuné au top
Pros:

le personel a toujours essayé de nous aider

Cons:

les lit pour 3 personnes

2025-10-28 • via Nuitee
S
Suzhen • solo_traveller • au
8
Will recommend this place to friends
Pros:

Location and Stuff

2025-10-21 • via Nuitee
C
CHEN • couple • jp
7
2025-10-20 • via Nuitee
D
dan • couple • it
10
2025-10-05 • via Nuitee
M
MJBerlHD • solo_traveller • de
6
Na ja, mittelmäßig...
Pros:

Der CheckIn war problemlos auch weit vor 14 Uhr möglich. Das Hotel lag höchstens einen halben Kilometer von einer Metrostation entfernt.
Das Zimmer war echt groß, die Vorhänge gingen alleine auf und zu, und die Aufteilung fand ich auch voll okay.
Das Frühstück war überwiegend asiatisch, aber lecker. Und von 7 bis 12 ist doch eine gute Zeit.

Cons:

Der Wasserdruck war furchtbar, am Waschbecken wie auch in der Dusche. Im Waschbecken lief das Wasser ewig nicht ab, der Stöpsel ging nicht weit genug nach oben. Das war manchmal eine ekelhafte Angelegenheit.
Es gab keinen Safe im Zimmer. Das war etwas gruselig, da ich etwas mehr Bargeld dabei hatte als üblich.
Das wifi ist nicht nutzbar, wenn man mit seiner nicht-chinesischen Nummer keine SMS empfangen kann.
Den Fernseher konnte ich nicht bedienen, da ich kein chinesisch lesen kann.

2025-09-29 • via Nuitee