CitiGO Hotel Hongqiao Shanghai

Hotels
Huazhu Hotels
8.5 (40 reviews)
No.465 Jinhui Road, Shanghai , Shanghai , cn

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
High prices
Small room sizes
Noise issues

Categories

Cleanliness
8.33
Most reviews highlight clean rooms, though some mention issues affecting the overall experience.
Service
9.3
Multiple reviewers praised the friendly and helpful staff, with positive interactions noted throughout.
Location
9.34
The hotel's convenient location near public transport and amenities received strong positive feedback.
Room Quality
7.79
While overall room quality is seen as good, there were mentions of small room sizes and noise issues.
Amenities
8.82
Amenities such as laundry facilities and available ironing equipment were appreciated, contributing positively.
Value for Money
7.28
Concerns over high prices related to room size indicated some issues with perceived value.
Food and Beverage
8.33
Breakfast received positive remarks with good variety, contributing positively to the overall experience.
Overall Experience
8.8
Despite some minor issues, guests generally had a pleasant stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:50

Property Description

Modern Smart Rooms

Convenient Location

Comfort and Amenities

Book your stay at 上海虹桥万象城CitiGO欢阁酒店 today!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 40 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 8.8
A
Anastasiia solo_traveller kz
10
Pros:

Отличное расположение, в 2х минутах ходьбы от метро. Ежедневная уборка, разнообразный завтрак))

2026-03-24 via Nuitee
Y
Yue solo_traveller fr
8
性价比很高,可以再次入住
Pros:

人员及服务都很好。 洗衣房免费且非常干净。健身房器具都很新。

Cons:

早餐管理还可以提高,行李储存和快递包裹在同一地点,任何人都可以随意出入,不合理。

2026-03-22 via Nuitee
E
Erkin family_with_children uz
10
Гостиница отличная
Pros:

Спасибо персоналу , все было на высшем уровне, отличное место положение, ближе к аэропорту

2026-03-21 via Nuitee
İlhami family_with_children tr
9
Pros:

Etrafı iş merkezleri ile doluydu. Yanında güzel bir müslüman lokantası var. Memnun oldum

2026-03-15 via Nuitee
玉の浦 family_with_children jp
5
Pros:

地下鉄に近い
洗濯が無料で出来る

Cons:

部屋の空調コントロールがエアコンで出来ない

2026-03-14 via Nuitee
P
PRAKASH family_with_children kr
9
Pros:

The room size for one person was good enough but for 2 may be a little small , Everything was very neat and clean , short walking distance from subway station line #10 exit 2 .
Breakfast was also quite okay , would surely consider staying next time .

2026-03-13 via Nuitee
T
Ting I solo_traveller tw
8
Pros:

乾淨的住宿,友善的服務人員。

Cons:

房間裡,空調中都仍然有煙味,即使事先已經提醒了還是出現同樣的問題。早餐跟以前比起來品質變差了,雖然還是有一定的水準,但是跟以前比就比較差

2026-03-12 via Nuitee
R
Rustam couple kz
9
2026-01-20 via Nuitee
I
Ioana family_with_children ro
9
We found the hotel as of good value for money.
Pros:

Staff was very friendly and supportive. Rooms are exactly as presented, clean, even if not very spacious. The beds are comfortable, as well as the pillows. The breakfast is mainly Chinese, but very diverse and tasty.

Cons:

Smoking is allowed inside, so you can feel the smell in other rooms. The curtains were not working in one of our rooms.

2026-01-19 via Nuitee
T
Tan solo_traveller sg
10
2025-12-21 via Nuitee
L
Liling solo_traveller ca
6
2025-12-18 via Nuitee
V
Victoria solo_traveller de
5
2025-12-10 via Nuitee
A
Aayush solo_traveller in
10
2025-12-10 via Nuitee
D
Dalantai family_with_children mn
9
Pros:

The location was great (airport, expo center and the Subway to downtown). The bed was amazing.

2025-12-04 via Nuitee
H
Hozefa Palitanawala family_with_children ae
8
2025-12-03 via Nuitee
S
Shams couple iq
8
Not bad
Pros:

Clean room but too small, friendly staff, good breakfast .

Cons:

High prices regarding to that small rooms .

2025-12-02 via Nuitee
C
Chienhsin couple us
10
2025-11-27 via Nuitee
L
Lily Xu family_with_children us
10
2025-11-20 via Nuitee
Z
Zhurick couple ru
9
Минусы не значительные, второй раз поехали бы с удовольствием.
Pros:

Хорошее расположение, рядом станция метро Longbai Xincun. Магазины, ТЦ и закусочные всë есть. Номер хороший, есть стиральная машина, средства для стирки брали на ресепшн. Сушильные машины на -1 этаже, там же и стиральные есть, гладильная доска, утюг всё есть. Отличная кровать и спальные принадлежности. Автоматические жалюзи. Хороший душ, отличный напор.

Cons:

Из минусов: слышимость, стены тонкие. Стеклянный туалет, сидишь как в аквариуме))) На ресепшн не говорят по английски, сложно понять друг друга, правда очень стараются, общение через переводчик.

2025-11-16 via Nuitee
Z
zhuang family_with_children ca
10
上海虹桥万象城citigo五星级的服务质量
Pros:

服务非常棒👍🏻,早餐很丰富,房间很干净,特别是还有洗衣机,方便长住。另外周边什么都有,有大型购物中心还有各种各样口味的餐馆,周围逛逛都很开心,想吃啥都有,非常非常棒👍🏻

Cons:

除了六楼住的那间房间有油烟味,据说是楼下餐馆飘上来的,但是工作人员立刻给我们换了四楼房间,还给了我们一点补偿表示歉意,最后我们很满意。

2025-11-10 via Nuitee