Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Bad location
Basic amenities

Categories

Cleanliness
8.51
Several reviews mentioned the hotel appeared well cared for and clean, but minor concerns noted about the bathroom.
Service
9.48
Multiple reviews praised the staff as friendly and accommodating.
Location
8.02
Reviews mention a terrible location and distance from restaurants; a few noted some convenience.
Room Quality
8.97
Rooms were described as spacious and well-maintained, with some noting comfort.
Amenities
9
Amenities mentioned, such as hot water and breakfast, met expectations.
Value for Money
8.96
Generally viewed as good value for the price.
Food and Beverage
8.51
Breakfast was specifically noted to be good.
Overall Experience
8.98
Overall positive experience with specific praise for service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:24

Property Description

Luxurious Accommodation
Hotel Platinum Class in Nueva Loja offers a luxurious stay with modern amenities and elegant decor. The rooms feature air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable experience for guests. Some rooms even have a kitchenette and city views, providing an extra touch of sophistication.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. The shared kitchen allows for easy meal preparation, while the garden, terrace, and shared lounge provide relaxing spaces to unwind.

Explore and Enjoy
Located in a prime area for cycling, Hotel Platinum Class offers bike and car hire services for guests to explore the surroundings. Whether it's a leisurely ride or a city tour, there are plenty of opportunities to immerse yourself in the local culture.

Experience luxury and convenience at Hotel Platinum Class. Book your stay now for an unforgettable experience in Nueva Loja.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$8 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for US$13 per person per night when using an existing bed.
    People 5 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 57 reviews
Cleanliness: 8.51
Service: 9.48
Location: 8.02
Room Quality: 8.97
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
D
Denise • solo_traveller • us
9
Pleasant, safe stay at Platinum Class
Pros:

The woman who runs the hotel was a sweetheart. She and her husband live on site. She stayed up to check us in when we didn’t arrive until 9:30 at night. We were just a few blocks from an amazing park, and she arranged a ride for us to a great restaurant. I appreciated that she kept the front door locked for safety. She made us a nice breakfast.

Cons:

It would be nice is we could have made coffee in the morning, breakfast at 8:30 was a bit later than we would have liked. There were no restaurants nearby.

2026-05-19 • via Nuitee
O
oscar julian • solo_traveller • ec
8
AGRADABLE
Pros:

La habitación estuvo de acuerdo a lo descrito, tiene hidromasaje, muy bueno.

Cons:

No se puede pagar con tarjeta de crédito a pesar que promocionan aquello. El lugar es un poco distante del centro, algo escondido, pero fue fácil llegar de todos modos.

2026-05-18 • via Nuitee
V
Vera Benavides • solo_traveller • ec
2
Pros:

Nada

Cons:

Todoooo

2026-05-12 • via Nuitee
S
Serenella • couple • it
10
Pros:

Proprietari molto gentili e disponibili.
Ci hanno consigliato cosa visitare.
Ottima posizione appena fuori dal centro, vicina al parco e tranquilla di notte.
Ambiente pulito e in ordine.
Colazione ottima e abbondante!
Super consigliato!!!!

2026-04-13 • via Nuitee
S
Serenella • couple • it
10
Pros:

Proprietari molto gentili e disponibili, anche per ulteriori informazioni sui luoghi da visitare nelle vicinanze.
Ottima posizione, vicina al bel parco turistico e tranquilla di notte.
Ambiente pulito e in ordine.
Colazione super!
Super consigliato!!!!!!

2026-04-04 • via Nuitee
D
Diederik • couple • nl
9
2026-04-03 • via Nuitee
C
Caroline • couple • fr
6
Pros:

The staff is really nice and we're willing to change our room when we mentioned the cigarret smell

Cons:

The rooms have a weird smell, mix of cigarettes and cleaning product

2026-03-16 • via Nuitee
V
Victoria • couple • us
9
2026-02-12 • via Nuitee
H
haibo • extended_group • ec
9
2026-01-05 • via Nuitee
A
Andrew • couple • gb
2
Don’t bother
Pros:

Drove to hotel in a taxi and drove straight past it. It looked awful

Cons:

Terrible location and looked decrepit

2025-12-19 • via Nuitee
M
Maria Narcisa • couple • gb
10
Fue corta pero puedo decir según el precio estaba bien
Pros:

El personal muy amables

Cons:

El baño

2025-12-14 • via Nuitee
D
Dania • extended_group • cl
10
Estuvimos solo una noche pero nos sentimos sumamente acogidos, todo el staff muy amable y el lugar se veia bien cuidado
Pros:

Muy bonito, bien cuidado y limpio

2025-12-05 • via Nuitee
A
Amanda Hvidberg • couple • dk
10
2025-12-03 • via Nuitee
M
Mahe • couple • ec
9
Pros:

Muy bonito y limpio todo. La atención del personal es excelente la señora Mary es una linda persona y nos recomendó los lugares que podíamos visitar en nuestro paseo por Sucumbios ,el desayuno también muy sabroso.

Cons:

La cama estaba un poco dura pero con lo cansada que estaba ni la sentí

2025-12-02 • via Nuitee
Łukasz • couple • pl
10
Pros:

Very nice and friendly stuff

2025-11-29 • via Nuitee
R
Ruth • couple • gb
8
2025-11-01 • via Nuitee
M
Martín Ramiro • solo_traveller • co
9
2025-10-21 • via Nuitee
L
Lucas • couple • fr
9
Perfect for short stays in Lago Agrio
Pros:

The staff is really kind, they replied fast on booking and allowed us to enter the room early in the morning since our bus arrived early in Lago Agrio.
The place itself is perfect, hot water, spacious room and big bed.
They were even able to arrange a good breakfast for us in the morning.

Cons:

The location is not very practical, walking distance to the great parc but a bit far from restaurants and city center overall.

2025-09-18 • via Nuitee
N
Nicolas • extended_group • ch
7
2025-09-06 • via Nuitee
D
Diane • couple • be
8
Voor die prijs echt wel in orde
Pros:

Prijs kwaliteit niet op aan te merken. Voor ons was het een doorreis hotel naar Cuyabeno( jungle amazone). Onze auto kon veilig achter de poort gezet worden

Cons:

Jammer beetje lopen naar het centrum. Niet bepaald in goede buurt gelegen maar dat wisten we voor die prijs

2025-09-06 • via Nuitee