Ruby Hotel

Hotels
4.3 (7 reviews)
Do Tanki, , Mumbai , in

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Facilities

Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Cons:
Poor cleanliness standards
Unprofessional service
Misleading pricing
Lack of food and beverage services

Categories

Cleanliness
3
Guests consistently criticized the lack of cleanliness, mentioning stains, dirt, and overall unhygienic conditions.
Service
5
Guests had mixed feedback on service, with some mentioning poor communication and unprofessional behavior related to booking changes.
Location
7.5
The hotel's location was positively noted by guests, close to landmarks and public transport options.
Room Quality
4
Several guests reported dirty room conditions, with walls and bedspreads showing stains and marks.
Amenities
5
There was no mention of amenities in the provided review.
Value for Money
1
Guests expressed dissatisfaction with the discrepancy between the price shown during booking and the actual amount demanded by the hotel.
Food and Beverage
1
Guests reported missing breakfast and no mention of any restaurant services.
Overall Experience
3
Most guests had a negative overall experience, citing cleanliness issues, lack of service, and misleading pricing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 18:42

Property Description

Central Location
Conveniently located near Chor Bazaar and Mohd Ali Road, our hotel is the perfect base for exploring Mumbai's bustling markets and city center.

Comfortable Rooms
Enjoy air-conditioned rooms with modern amenities, including a flat-screen TV and a private bathroom with a shower for a comfortable stay.

Convenient Facilities
Experience excellent service with 24-hour room service and a helpful front desk, as well as free WiFi throughout the property.

Ready to explore Mumbai? Book your stay at Ruby Hotel for a memorable experience!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

4.3
Based on 7 reviews
Cleanliness: 3
Service: 5
Location: 7.5
Room Quality: 4
Amenities: 5
Value for Money: 1
Food and Beverage: 1
Overall Experience: 3
S
shah • solo_traveller • in
2
2025-08-24 • via Nuitee
S
Syed • review category business travellers • in
2
Actually he told to cancel my booking which was showing 1449 amount but he wanted to earn more .
Pros:

There was no breakfast...

Cons:

Cleanliness wasn't there..all over staircase spitting bed spreads stains map impression marks dirty..room inside walls were also dirty.

Actually to earn money he said cancel booking from app

2025-04-18 • via Nuitee
Z
Zia • review category business travellers • in
6
Pleasant
2025-02-11 • via Nuitee
Z
Zia • review category business travellers • in
6
Pleasant
2025-02-11 • via Nuitee
P
Pinaki • review category business travellers • in
1
Bad
Pros:

Not so much

Cons:

They have not issued bill...even payment received them directly. Told that it will be issued by booking.com. But unable to get from anywhere

2024-12-20 • via Nuitee
R
Runa • solo traveller • jp
4
Disappointing
Pros:

They provide a towel

Cons:

The reception smelled bad

2024-08-15 • via Nuitee
M
Mwange • solo traveller • cd
9
Superb
2024-08-11 • via Nuitee