HOTEL CIAO

Hotels
5.9 (27 reviews)
143 Strada Gheorghe Doja , Târgu-Mureş , ro
+40756044515
ioana.todea@hotel-ciao.ro

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable bed
Cons:
Lots of noise disturbance at night by unsupervised children, poor cleanliness, unresponsive staff, lack of breakfast availability

Categories

Cleanliness
4.5
Guests expressed concerns about cleanliness, citing dirty baths, broken countertops, and mold issues.
Service
4.5
Many guests had negative experiences with the service, particularly regarding unresponsive staff, noise disturbance, and breakfast availability.
Location
0
Location sentiment was not mentioned in the provided review.
Room Quality
5.5
Mixed feedback on room quality, with highlights on comfortable beds but complaints about broken countertops and cleanliness.
Amenities
0
Amenities sentiment was not mentioned in the provided review.
Value for Money
0
Value for money sentiment was not mentioned in the provided review.
Food and Beverage
4.5
Critical feedback on food availability during breakfast and lack of cleanliness in relation to bath accessories.
Overall Experience
4.2
The overall experience was negative, with multiple issues related to cleanliness, noisy environment, unresponsive staff, and breakfast availability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 13:41

Property Description

Convenient Amenities
Discover shared lounge, terrace, and a restaurant with bar at HOTEL CIAO. Benefit from free WiFi, room service, and private parking.

Comfortable Accommodations
Experience well-equipped rooms with desk, flat-screen TV, private bathroom, bed linens, towels, air conditioning, and wardrobe.

Delicious Dining Options
Indulge in a continental breakfast during your stay at the hotel.

For an unforgettable stay with fantastic amenities, book your room at HOTEL CIAO now!

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform HOTEL CIAO in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Restaurant #1 is closed from Sat 01 Jun 2024 until Tue 31 Dec 2024

Check-in and check-out hours:

Location

Guest Reviews

5.9
Based on 27 reviews
Cleanliness: 4.5
Service: 4.5
Location: 0
Room Quality: 5.5
Amenities: 0
Value for Money: 0
Food and Beverage: 4.5
Overall Experience: 4.2
A
Alin • couple • ro
1
Dezastru!
Pros:

Nimic

Cons:

Hotelul e lăsat de izbeliște. Nu-i pasă nimănui, a fost foarte cald, există un aer condiționat care mai mult încălzea. Baia era dezastruoasă, au vopsit faianța și cabina de duș dintr-o bucată. Vasul de toaletă era infect. De evitat pe cat posibil.

2025-09-13 • via Nuitee
M
Mihai • family_with_children • ro
5
2025-09-08 • via Nuitee
E
EVGENII S • family_with_children • md
10
Хороший уровень
Pros:

Хороший персонал, в особенности администратор. Быстро и хорошо находит решение трудностей, компетентен в своей должности.

2025-09-07 • via Nuitee
Ανδρέας Χατζηπάντου • family_with_children • gr
6
2025-09-02 • via Nuitee
I
Iulian • family_with_children • ro
1
2025-08-21 • via Nuitee
S
sorin • couple • ro
6
2025-08-19 • via Nuitee
T
Tanase Florin Andrei • solo_traveller • ro
3
Cons:

Mucuri de țigări sub saltea, aerul condiționat sufla cald, nici un frigider in camera, nici un pahar.

2025-08-17 • via Nuitee
C
Catalina • couple • ro
3
Pozele din imagine nu reflectă cu realitatea.
Pros:

Proprietatea se afla intr-o zona accesibila.

Cons:

În primul rând, în momentul intrării în cameră, am sesizat faptul ca nu se putea respira la cat de cald era în camera, aerul condiționat fiind defect și am fost nevoiți să dormim toată noaptea cu geamul deschis, însă nici așa nu ne-am putut odihni din cauza căldurii. În cameră se putea observa faptul ca nu s-a pus accent pe curățenie, fără saci de gunoi în coș , praf, pânze de păianjeni. De asemenea, camera nu era dotată cu minifrigider și nici pahare.

2025-08-17 • via Nuitee
M
Mariana • couple • ro
1
2025-08-16 • via Nuitee
A
Alina • family_with_children • ro
10
Pros:

Micul dejun a fost foarte mult pentru 4 persoane ,liniște și curățenia . Personalul de la recepție la superlativ.

Cons:

Canapeaua din apartament foarte neconfortabilă.

2025-08-09 • via Nuitee
G
Gabriel • family with young children • gb
7
Good
2025-06-19 • via Nuitee
G
Gabriela • review category business travellers • ro
1
I would not return
Pros:

Comfortable bed

Cons:

Lots of kind running on the hallway banging every door at midnight, no adult or reception stepped in, then at 8 Am in the morning, same kids waking us up, called the reception 8 times, no answer, then got a call and said they were just kids and that they will leave soon, too late cuz they already woke us up. Secondly, went to take the price included breakfast in time, no food was left, one staff was kind enough to bring us something after I mentioned there is nothing to eat. And the worst, the bath was very dirty, I would recommend you to clean the doors, the shower glasses and bath accesories too, countertops were broken and lots of mold.

2025-02-16 • via Nuitee
C
Catalin • review category business travellers • au
5
Passable
2024-12-29 • via Nuitee
R
Razvan • family with young children • ro
2
Very poor
Pros:

Nothing

Cons:

Well, very bad smell, of cigarettes and other stuff. Dirty bathroom. Mold in the shower cabin, reception closes after 12 midnight.
This is a hotel like for truckers to get ladies there most probably.

2024-12-09 • via Nuitee
M
Mihai • review category business travellers • ro
7
Good
2024-12-01 • via Nuitee
W
William • solo traveller • ie
8
Very good
Pros:

Location andvalue

Cons:

No elevator

2024-11-14 • via Nuitee
M
Mihai • family with young children • ro
7
Good
2024-10-20 • via Nuitee
G
Gabriela • family with young children • ro
8
Very good
2024-07-24 • via Nuitee
E
Eniko • family with young children • dk
7
Good
2024-07-24 • via Nuitee
R
Robert • solo traveller • ca
8
Very good
2024-07-19 • via Nuitee