Casona del Conquistador

Hotels
7.5 (110 reviews)
Casa 22B Residenciales Plazuela del Conquistador San Bartolomé de Becerra, Antigua Guatemala, Sacatepéquez , Antigua Guatemala , gt

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Shared lounge/TV area
Shuttle service (additional charge)
Shared kitchen
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Effective communication with staff
Lots of space in rooms
Cons:
Unfriendly staff
Limited location accessibility
Cleanliness issues

Categories

Cleanliness
6.14
There are multiple references to cleanliness issues, including a dirty sink and musty smell in the rooms.
Service
7.11
Service was mentioned negatively regarding the staff's unfriendliness and lack of assistance with bags.
Location
6.65
Location was often described as being far from town and not as advertised.
Room Quality
8.1
Rooms were generally well-received, although there were mentions of poor lighting.
Amenities
8.13
Amenities were appreciated, but some guests wanted more options, like a TV in the room.
Value for Money
7.59
Some value concerns were noted due to the distance and service provided.
Food and Beverage
8.64
Not explicitly mentioned in the reviews but assumed to be standard.
Overall Experience
7.61
Overall experiences varied, but there were significant disappointments with service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:47

Property Description

Luxurious Accommodation
Casa El Conquistador, a 5-star hotel in Antigua Guatemala, offers elegant rooms with garden views, private bathrooms, and free WiFi. Each room features a balcony for guests to enjoy the lush surroundings.

Convenient Amenities
Guests can take advantage of the shared kitchen, garden, terrace, and lounge areas. The hotel also provides free private parking and a shuttle service arranged by the attentive staff on site.

Nearby Attractions
Located just a short distance from Miraflores Museum, National Palace Guatemala, and Popol Vuh Museum, Casa El Conquistador is the perfect base for exploring the cultural wonders of Antigua Guatemala.

Experience luxury and convenience at Casa El Conquistador - book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 110 reviews
Cleanliness: 6.14
Service: 7.11
Location: 6.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 7.61
B
Beatriz • solo_traveller • gt
9
Buen alojamiento
Pros:

La habitacion

Cons:

No había tv

2026-03-31 • via Nuitee
G
Gabriel • couple • gt
4
No fue buena experiencia.
Pros:

Las instalaciones son hermosas.

Cons:

Que es un Airbn y no un hotel como se describe. No hay personal, la ubicación no está señalizada y tuvimos casi dos horas para encontrar el lugar. Además no tiene parqueo y las habitaciones está conectadas con otras sin posibilidad de colocar llaves. Muy inseguro.

2026-03-24 • via Nuitee
H
Hilsi • extended_group • us
1
Pros:

Couldn’t communicate with host

2026-03-18 • via Nuitee
C
Claudia • couple • gt
8
Estancia confortable
Pros:

La cama era muy confortable. La casa en sí muy amplia y decorada con muy buen gusto. El área de ubicación de la casa bastante tranquila para poder descansar.

Cons:

Los demás huéspedes no respetaron las horas de tranquilidad establecidas. La luz del corredor la dejaron encendida toda la noche y la cortina de la habitación no la bloqueaba. El estacionamiento nos dijeron que era un pago extra, estando desocupada una plaza.

2026-03-09 • via Nuitee
K
Klipie • couple • id
1
Pros:

Wij hebben er niet verbleven. Enkele uren voor onze aankomst hebben ze onze boeking gecancelled. Gelukkig maar misschien. Maar het zorgde wel voor de nodige stress. Enkele uren nadat de boeking kosteloos kon geannuleerd worden lieten ze weten dat ze 'plots?' Enorme verbouwingen gingen doen en dat het verblijf elders zou zijn. Geen keuze daar in. Totaal andere wijk. Geen tuin en geen terras. Als je het opzocht ook veel goedkoper maar de prijs bleef onverranderd. Dan bleek dat ze ondanks herhaaldelijk vragen voor instructies sinds begin januari ook 50 dollar bovenop vroegen voor het vervoer naar hun verblijf van de luchthaven ondanks dat ze ganse tijd adverteren dat dit gratis is en ik er 4x naar gevraagd heb. Echt malafide. Dus al bij al wellicht een geluk bij een ongeluk

Cons:

Bovenstaande

2026-02-13 • via Nuitee
A
Alex • couple • gt
10
2026-01-22 • via Nuitee
A
Anja • couple • nl
8
Pros:

Mooi gebouw, lekkere loungeplek en je kon je water bijvullen

Cons:

Het lag ver weg van het centrum. Minimaal 20 minuten lopen.

2026-01-20 • via Nuitee
J
Jose • couple • gt
8
2026-01-19 • via Nuitee
S
Sapon • extended_group • gt
10
2026-01-17 • via Nuitee
A
araya • couple • cr
10
Pros:

Un lugar muy hermoso,tal como se muestra en fotos..muy comodo,muy limpio, exelente elección..

2026-01-08 • via Nuitee
S
Sheila • couple • cr
10
2026-01-08 • via Nuitee
A
Ariel Eduardo • solo_traveller • cr
10
2026-01-08 • via Nuitee
T
Tetiana • couple • ua
10
2026-01-06 • via Nuitee
A
Adalin • couple • gt
7
Pros:

Facilidad para la reserva

Cons:

Hubo una confusión con la habitación por error al enviar mensaje por parte del alojamiento, el personal no lo manejó de la mejor manera

2025-12-30 • via Nuitee
C
Coles • solo_traveller • au
4
It’s a very nice place a little bit out of town. The staff aren’t very accommodating.
Pros:

The accommodation was nice.
Very nice big room, great bathroom .

Cons:

I had an awkward encounter when I arrived with the staff member. There was a miscommunication.
I thought I had paid already on the booking app .
The staff member wouldn’t let me in until I paid so I had to go through the complex payment process while standing outside . It would’ve been nice to be let inside to sit down and relax and to process the payment, especially after a long flight.
The next morning, I was told that I was checking out . Even though I had booked for two nights.
I proceeded to talk to the staff member for 20 minutes explaining that I had booked tonight. She did not believe me.
I showed her receipts and the booking . And still she proceeded to tell me that I needed to go.
Then she rang her boss . Turns out she mixed up the rooms and somebody else was checking out.
This was a very frustrating experience .

2025-12-28 • via Nuitee
A
Amadeo • solo_traveller • gt
10
2025-12-27 • via Nuitee
F
Fa Córdoba • couple • cr
9
Pros:

Lo práctico para entrar

2025-12-25 • via Nuitee
V
Valeria • family_with_children • us
9
2025-12-24 • via Nuitee
M
Milena • couple • gt
5
Pros:

La casa bonita instalaciones bonitas

Cons:

La habitación no tenía televisor, el baño no tenía jabones de cuerpo y tampoco shampoo, el parking se suponía que era incluido y NO. Era una adicional costo alto.

2025-12-15 • via Nuitee
S
Stefanie • couple • gt
10
2025-12-04 • via Nuitee