Mars Hotel

Hotels
7.2 (519 reviews)
122, Jalan 2/23A, Taman Danau Kota, Off Jalan Genting Klang, Setapak , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean toilets
Convenient location
Cons:
Poor service
Uncomfortable pillows
No parking space

Categories

Cleanliness
8.7
The toilet was very clean, reflecting good standards in cleanliness.
Service
5.7
Poor service experience due to management inaction regarding a lost phone issue.
Location
8.7
The location is convenient and has lots of amenities close by.
Room Quality
6.7
Issues with pillow comfort detracted from the overall room quality experience.
Amenities
7.7
Amenities nearby were convenient but reported issues with availability (like cups for coffee).
Value for Money
6.7
Guests felt the hotel was overpriced for the service provided.
Food and Beverage
5.7
No specific mentions, but issues with cups suggest poor beverage service.
Overall Experience
7.7
Mixed experiences with some aspects being good while others were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:54

Property Description

Convenient Location
Situated just 7.6 km from iconic attractions like Petronas Twin Towers, Mars Hotel offers easy access to must-see destinations.

Modern Amenities
Enjoy a comfortable stay with air conditioning and flat-screen TVs in all rooms, ensuring a relaxing experience for all guests.

Complimentary Services
Benefit from free WiFi, room service, and a 24-hour front desk, making your stay at Mars Hotel convenient and hassle-free.

To experience convenience and comfort at Mars Hotel, book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that a cash deposit is required upon check-in and it is refundable upon check-out.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 519 reviews
Cleanliness: 8.7
Service: 5.7
Location: 8.7
Room Quality: 6.7
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 5.7
Overall Experience: 7.7
R
Ruslan Ramli • family_with_children • my
4
2026-02-11 • via Nuitee
R
Ruslan Ramli • family_with_children • my
4
2026-02-11 • via Nuitee
T
TAN YON • couple • my
7
Pros:

VALUE FOR MONEY.
PARKING IS BIT HARD TO FIND
NEARBY MAIN ROAD.NOISY IF FACING THE STREET
NEARBY RESTAURANT AND STORE.
OVERALL, STILL GOOD EXPERIENCE.

2026-01-28 • via Nuitee
D
Dinesh • solo_traveller • lk
7
2026-01-20 • via Nuitee
S
Sarah • couple • my
10
2026-01-19 • via Nuitee
A
Ariffin • family_with_children • my
6
2026-01-18 • via Nuitee
I
Irene Yik • family_with_children • my
7
2026-01-14 • via Nuitee
J
JLeeCH • family_with_children • my
8
Pros:

The cleanliness is definitely worth an extra star.

Cons:

The entrance is locked with a motorcycle lock with a security guard sitting outside during night time feels a little inconvenient when he needs to unlock the door as you go in and out. Suggest to use a card entry. Perhaps it is a safety precaution in the area. The good side of this is you can have a peace of mind knowing there is a security watching your car parked in front.

2026-01-14 • via Nuitee
I
Irene Yik • family_with_children • my
7
2026-01-14 • via Nuitee
J
Jeslyn • couple • my
7
Everything was good overall, except for the little cockroach.
Pros:

The superior twin room is bigger and more comfortable than expected, and the bathroom is quite clean. The location is convenient, with many kopitiam and cafe nearby.

Cons:

I noticed a small cockroach in the room during my stay.

2026-01-04 • via Nuitee
A
Aneta • family_with_children • sk
8
Pros:

Ubytovanie bolo samo o sebe super

Cons:

Okná vôbec netesnili a ulica bola extrémne hlučná, takže sme všetko počuli a nedalo sa spať. V lokalite nebolo moc toho čo robiť.

2026-01-02 • via Nuitee
M
Mohd Safuan • couple • my
10
2025-12-30 • via Nuitee
B
boy • family_with_children • my
10
2025-12-22 • via Nuitee
N
nnhafiznny • family_with_children • my
6
2025-12-18 • via Nuitee
B
Bee Chin • family_with_children • my
6
2025-12-16 • via Nuitee
B
Bee Chin • family_with_children • my
5
2025-12-15 • via Nuitee
N
Nazri Nayan • family_with_children • my
5
2025-12-14 • via Nuitee
I
Ismail • family_with_children • my
10
2025-12-03 • via Nuitee
M
Mohd Nor Izham • family_with_children • my
7
2025-11-18 • via Nuitee
S
Siva • family_with_children • my
10
2025-11-17 • via Nuitee