Mars Hotel

Hotels
7.2 (541 reviews)
122, Jalan 2/23A, Taman Danau Kota, Off Jalan Genting Klang, Setapak , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
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Review Highlights

Pros:
Clean toilets
Convenient location
Cons:
Poor service
Uncomfortable pillows
No parking space

Categories

Cleanliness
8.7
The toilet was very clean, reflecting good standards in cleanliness.
Service
5.7
Poor service experience due to management inaction regarding a lost phone issue.
Location
8.7
The location is convenient and has lots of amenities close by.
Room Quality
6.7
Issues with pillow comfort detracted from the overall room quality experience.
Amenities
7.7
Amenities nearby were convenient but reported issues with availability (like cups for coffee).
Value for Money
6.7
Guests felt the hotel was overpriced for the service provided.
Food and Beverage
5.7
No specific mentions, but issues with cups suggest poor beverage service.
Overall Experience
7.7
Mixed experiences with some aspects being good while others were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:54

Property Description

Convenient Location
Situated just 7.6 km from iconic attractions like Petronas Twin Towers, Mars Hotel offers easy access to must-see destinations.

Modern Amenities
Enjoy a comfortable stay with air conditioning and flat-screen TVs in all rooms, ensuring a relaxing experience for all guests.

Complimentary Services
Benefit from free WiFi, room service, and a 24-hour front desk, making your stay at Mars Hotel convenient and hassle-free.

To experience convenience and comfort at Mars Hotel, book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that a cash deposit is required upon check-in and it is refundable upon check-out.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 541 reviews
Cleanliness: 8.7
Service: 5.7
Location: 8.7
Room Quality: 6.7
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 5.7
Overall Experience: 7.7
T
teo • solo_traveller • my
5
2026-08-04 • via Nuitee
B
bee chin • family_with_children • my
8
Pros:

去年入住房间出现小蟑螂，这次自己带了喷蟑螂昆虫药水去喷毕竟要住很多天，还好没出现蟑螂了

Cons:

冷气不够冷，灯光太黄太暗不能够化妆，厕所玻璃门边破裂，会割到手的

2026-08-02 • via Nuitee
B
bee chin • family_with_children • my
7
Pros:

干净，舒适，房间宽敞，

Cons:

冷气不够冷，房间灯光太黄不能够化妆，要去到厕所站着画还要自备一盏桌灯照着画

2026-08-02 • via Nuitee
A
Aizul • couple • my
7
Not too shabby
Pros:

Room was great. Although could have been soundproofed as the cheers from France vs Spain was crazy.

Cons:

The bathroom door was broken, and I had to push it up before pulling it back everytime.

2026-07-17 • via Nuitee
J
Jieming Hew • solo_traveller • my
7
2026-07-10 • via Nuitee
T
teo • solo_traveller • my
7
2026-07-05 • via Nuitee
N
nur jawahir • solo_traveller • my
6
Pros:

Yes .. awesome 👍🏽all in this hotel i like

Cons:

All i like

2026-06-27 • via Nuitee
I
Ibrahim • solo_traveller • my
10
2026-06-21 • via Nuitee
C
carol • couple • zm
8
2026-06-13 • via Nuitee
A
Andrew Ong • solo_traveller • my
6
Pros:

The locations and convenience for food and drinks

Cons:

A bit noisy room to room

2026-06-12 • via Nuitee
C
Chong • couple • my
3
2026-06-11 • via Nuitee
T
Tan • couple • my
8
2026-05-28 • via Nuitee
T
Thiru • solo_traveller • my
8
2026-05-27 • via Nuitee
H
HON • family_with_children • my
6
2026-05-17 • via Nuitee
C
Chang Chen • couple • my
5
2026-04-28 • via Nuitee
T
Tarsh • couple • my
5
2026-04-14 • via Nuitee
H
Hanif • solo_traveller • my
8
2026-04-14 • via Nuitee
N
nurul • couple • my
8
2026-04-13 • via Nuitee
Q
Qasdina Azlin • couple • my
8
2026-04-12 • via Nuitee
J
Jun Jie • family_with_children • my
5
Pros:

员工很好

Cons:

冷气太旧了，吹风机有些不可以用

2026-04-06 • via Nuitee