Siargao Lisuga Hotel

Hotels
8.1 (124 reviews)
Poblacion 5, General Luna, Surigao Del Norte , General Luna , PH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Inadequate amenities
WiFi problems

Categories

Cleanliness
7.43
Several reviews mentioned issues with cleanliness and pests, affecting overall perception.
Service
8.9
Staff were frequently praised for being friendly and accommodating.
Location
8.94
Location received positive feedback, described as ideal and convenient.
Room Quality
7.89
Rooms were generally described as clean and comfortable, though some issues noted.
Amenities
7.42
Several cons mentioned lack of hot water and inadequate amenities.
Value for Money
7.88
Generally considered a good value, despite some service issues.
Food and Beverage
7.93
Breakfast received mixed reviews and could use improvement.
Overall Experience
8.4
Overall experiences were mostly positive with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:47

Property Description

Prime Location & Modern Amenities

Comfortable Accommodation

Delicious Breakfast Options

To book your stay at Siargao Lisuga Hotel and experience a perfect blend of convenience and relaxation, reserve your room now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 124 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
N
Noga • extended_group • il
1
2026-10-20 • via Nuitee
P
Pierre-Yves • couple • fr
2
No hot water, an unbearable sewage smell in the bathroom, and absolutely no customer service.
Pros:

Cleaning staff was very nice.

Cons:

Very disappointing stay. No hot water upon arrival, and a strong sewage smell in the bathroom that made it extremely unpleasant. The hotel claims they sent a message about the hot water, but this should be clearly disclosed before guests book, not hidden in a message they may never see.
We requested a refund or at least partial compensation, but the hotel refused to offer anything. No hot water, an unpleasant bathroom, and absolutely no consideration for guests. Definitely not recommended.

2026-10-15 • via Nuitee
Y
Yakov • solo_traveller • il
8
2026-10-14 • via Nuitee
L
Leel • couple • il
8
2026-10-13 • via Nuitee
J
Judith • solo_traveller • ph
10
Our great stay at lisuga hotel
Pros:

For us it was centrally located to our planned activities the staff was amazing funny and very helpful and beds are very comfortable wifi strong.

Cons:

Honestly we loved everything about lisuga hotel we had short power outage issue however the owners messaged and apologized and credited us a night without any complaints from us they went above and beyond in every way a hotel should so no things I disliked we will stay again next trip.

2026-09-12 • via Nuitee
R
Rocio • solo_traveller • es
8
2026-09-06 • via Nuitee
P
Pagès • extended_group • es
10
2026-09-04 • via Nuitee
J
Jonalyn • solo_traveller • ph
10
Pros:

Approachable staff

Cons:

N/A

2026-09-02 • via Nuitee
R
Rebeca • couple • es
7
Pros:

La cama muy cómoda y el personal súper amable!

Cons:

La piscina es súper pequeña y tienes que andar para llegar a ella, está como en otro hotel de al lado. El primer día por la noche pasamos terror porque había un ejército de avispas asiáticas enormes por todas partes (fuera de la habitación) pero para subir hasta allí se nos hizo eterno ya que hasta se nos ponían encima…

2026-08-27 • via Nuitee
T
Tim • couple • de
10
Rundum zufrieden
Pros:

Sehr sauber, nettes und zuvorkommendes Personal, bequeme Betten

Cons:

Man kann einen Nachbarspool benutzen der ist aber sehr klein, ein eigener Aussenpool fehlt, ein Kühlschrank im Zimmer wäre auch toll

2026-08-25 • via Nuitee
C
Carlos • solo_traveller • es
3
Han de arreglar el agua YA
Pros:

La villa no esta mal.

Cons:

El agua apestaba. No puedes tener esa calidad de agua en un hotel asi. Daba asco ducharse.. tenía que correr un poco y luego se podia. Tampoco tenía agua caliente lo que me sorprendió..

2026-08-17 • via Nuitee
R
Raul • extended_group • it
10
Meraviglioso!
Pros:

Struttura molto bella, pulita e funzionale, servizi buoni e personale gentile, competente e disponibile.
La distanza dal centro è ragionevole (10 minuti a piedi) e propongono vari tour , molto validi i due a cui abbiamo partecipato (Tri-island e Landtour).

2026-08-14 • via Nuitee
S
Stefanie • family_with_children • at
10
Eine ganz tolle Unterkunft!
Pros:

Geräumiges, hübsches Zimmer, sehr komfortable Betten, ein sehr leckeres Frühstück und ein mega hilfsbereites Personal zu jeder Zeit! Waren als Familie 5 Nächte dort und können es nur weiterempfehlen!

Da in den Bewertungen sooft bemängelt wird, dass es keine warme Dusche gibt: ja, das stimmt, aber das stört bei diesen Temperaturen überhaupt nicht, tut sogar gut ;-)

Cons:

Alles top!

2026-08-13 • via Nuitee
R
Rojo • solo_traveller • ph
10
Pros:

The staff were very friendly, welcoming, and accommodating throughout our stay. They were always ready to assist and made us feel comfortable. Great service!

2026-08-03 • via Nuitee
D
De Guzman • solo_traveller • ph
10
Pros:

Nice hotel with good garden

2026-08-03 • via Nuitee
R
Rios • solo_traveller • ph
10
Pros:

Great location! It’s close enough to the main attractions and restaurants but far enough from the party noise, making it perfect for a peaceful and relaxing stay.

2026-08-03 • via Nuitee
J
Jerry • couple • ph
10
Pros:

Loved the room! It was clean, spacious, and comfortable. Everything was neat, thanks to the housekeeping team. We had a really relaxing and enjoyable stay.

2026-08-03 • via Nuitee
R
Rojo • solo_traveller • ph
10
Pros:

We had a wonderful stay! The room was clean, spacious, and comfortable, and the staff were very welcoming. Plus, the cute dog named Cooper was such a lovely bonus—he definitely made our stay even more memorable!

2026-08-03 • via Nuitee
R
Roxanne Jane • couple • kw
9
2026-07-22 • via Nuitee
B
Bruno • solo_traveller • ph
10
Pros:

We had a wonderful stay! The staff were very helpful in arranging island activities. The room was large, the bathroom was lovely, and despite the lack of hot water, everything else was excellent.

2026-07-19 • via Nuitee