Palmiers by Fassbind

Hotels
8.3 (3491 reviews)
Rue du Petit-Chêne 32 , Lausanne , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast options could improve

Categories

Cleanliness
8.03
No specific mention of cleanliness, but some concerns over heating and temperature suggest it could be improved.
Service
9
David's joyful morning demeanor is highlighted positively, contributing to an overall good service experience.
Location
9.04
Multiple reviews praise the hotel's prime location, noting ease of access and proximity to transportation.
Room Quality
7.99
General satisfaction with room size and features, but some issues with soundproofing and layout mentioned.
Amenities
7.52
Amenities like breakfast and fitness room were mentioned to have areas for improvement.
Value for Money
8.48
Mixed feelings about pricing but acknowledged good value in location and room quality.
Food and Beverage
8.03
Breakfast could be improved, but general expectations are met.
Overall Experience
8.3
Positive sentiment overall, with some specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:34

Property Description

Tropical Oasis in the Heart of Lausanne

Luxurious Dining Options
Indulge in a culinary journey with our two distinct restaurants offering a fusion of Thai and Swiss cuisine. From the exotic flavors of Jardin Thaï to the comforting taste of fondue at L’Esprit Bistrot, we cater to all palates.

Modern Amenities for Ultimate Comfort
Relax in our modern rooms equipped with air conditioning, LCD TV, minibar, and more. Enjoy the picturesque views of the tropical garden from some of our rooms, creating a serene atmosphere for your stay.

Convenient Location with Added Perks
Located just a stone's throw away from the main train station, Alpha-Palmiers provides easy access to explore Lausanne. Plus, enjoy complimentary use of public transport with a pass provided to all guests.

Experience luxury and convenience at Alpha-Palmiers by Fassbind. Book now for an unforgettable stay in Lausanne.

Important information:

Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3491 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
F
Frédéric • couple • fr
9
parfait
Pros:

ras

Cons:

rien

2026-08-08 • via Nuitee
S
Séverine • solo_traveller • be
9
Pros:

La chambre était grande et confortable, moderne et jolie.

2026-08-08 • via Nuitee
M
Meziane-Aghilas • extended_group • ch
9
2026-08-07 • via Nuitee
J
Janine • family_with_children • ch
9
2026-08-07 • via Nuitee
R
Roxana • family_with_children • gb
9
2026-08-06 • via Nuitee
M
Marielle • solo_traveller • fr
10
2026-08-06 • via Nuitee
L
Luis • solo_traveller • es
8
2026-08-06 • via Nuitee
S
Stéphanie • extended_group • mq
8
Bel emplacement proche de commodités , grande chambre
Pros:

J ai aimé l emplacement, la taille de la chambre, la propreté, les équipements, le thé offert.

Cons:

J aurais aimé avoir une bouteille d eau dans la chambre.

2026-08-04 • via Nuitee
S
Silvia Chiara Gaia • solo_traveller • it
8
2026-08-04 • via Nuitee
T
Tina • couple • cy
10
Amazing hotel
Pros:

One of the biggest horror room in Europe, very friendly staff and in the center of Lausanne city!!!
Very comfortable bed nice bathroom with shampoo and etc. Also, the room has air-conditioning TV and strong Wi-Fi.

2026-08-03 • via Nuitee
C
Christian • solo_traveller • de
9
Pros:

Gute Lage

Cons:

Frühstück war leider unterdurchschnittlich

2026-08-03 • via Nuitee
M
Monteiro • couple • ch
4
Pros:

La vue sur le jardin

Cons:

Mes lunettes de vue étaient oubliés là bas et je ne les ait plus retrouvées 😔😠
Sinon tout bien

2026-08-02 • via Nuitee
M
Mohamed • solo_traveller • eg
10
Pros:

Everything was perfect

Cons:

The front office where very helpful in check in process for the group

2026-08-02 • via Nuitee
P
Peter • couple • au
8
Good choice of hotel in a very beautiful city!!
Pros:

Great place to stay, we enjoyed it a lot!

Cons:

There was nothing that detracted from the enjoyment of our stay there!

2026-08-02 • via Nuitee
W
William • solo_traveller • us
10
2026-08-02 • via Nuitee
S
Sarah • couple • pt
5
Great location. Uncomfortable stay.
Pros:

Location was great.

Cons:

The rooms were needlessly hot. It was a hot weather but nonetheless the hotel temperature seemed to be set at 25c which is far too hot for a comfortable nights sleep.

2026-08-02 • via Nuitee
P
Pierre Andre • solo_traveller • ch
8
Pros:

La situation centrale , l architecture originale.
Bouilloire dans la chambre café, the.

Cons:

La molesse du matelas

2026-07-25 • via Nuitee
F
Fumiaki • solo_traveller • jp
8
2026-07-25 • via Nuitee
G
gaurav • family_with_children • bh
6
2026-07-25 • via Nuitee
N
Nora • family_with_children • ch
9
2026-07-25 • via Nuitee