Palmiers by Fassbind

Hotels
8.3 (3224 reviews)
Rue du Petit-Chêne 32 , Lausanne , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast options could improve

Categories

Cleanliness
8.03
No specific mention of cleanliness, but some concerns over heating and temperature suggest it could be improved.
Service
9
David's joyful morning demeanor is highlighted positively, contributing to an overall good service experience.
Location
9.04
Multiple reviews praise the hotel's prime location, noting ease of access and proximity to transportation.
Room Quality
7.99
General satisfaction with room size and features, but some issues with soundproofing and layout mentioned.
Amenities
7.52
Amenities like breakfast and fitness room were mentioned to have areas for improvement.
Value for Money
8.48
Mixed feelings about pricing but acknowledged good value in location and room quality.
Food and Beverage
8.03
Breakfast could be improved, but general expectations are met.
Overall Experience
8.3
Positive sentiment overall, with some specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:34

Property Description

Tropical Oasis in the Heart of Lausanne

Luxurious Dining Options
Indulge in a culinary journey with our two distinct restaurants offering a fusion of Thai and Swiss cuisine. From the exotic flavors of Jardin Thaï to the comforting taste of fondue at L’Esprit Bistrot, we cater to all palates.

Modern Amenities for Ultimate Comfort
Relax in our modern rooms equipped with air conditioning, LCD TV, minibar, and more. Enjoy the picturesque views of the tropical garden from some of our rooms, creating a serene atmosphere for your stay.

Convenient Location with Added Perks
Located just a stone's throw away from the main train station, Alpha-Palmiers provides easy access to explore Lausanne. Plus, enjoy complimentary use of public transport with a pass provided to all guests.

Experience luxury and convenience at Alpha-Palmiers by Fassbind. Book now for an unforgettable stay in Lausanne.

Important information:

Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3224 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
M
Marianne • solo_traveller • nl
10
Pros:

Prima

Cons:

Niets

2026-04-04 • via Nuitee
M
Mirlinda • solo_traveller • ch
8
Super !
Pros:

Le restaurant thaï

2026-04-04 • via Nuitee
D
Dejan • solo_traveller • ch
8
2026-04-04 • via Nuitee
K
Kun • solo_traveller • ch
10
2026-04-03 • via Nuitee
C
Carlo • solo_traveller • ch
6
2026-04-03 • via Nuitee
Y
Yves • solo_traveller • ch
10
2026-04-03 • via Nuitee
K
Kristine • extended_group • ru
10
Pros:

Достаточно свежий отель, очень просторный номер, рекомендую.

Cons:

Нет такого

2026-04-02 • via Nuitee
P
Pengfei • family_with_children • cn
9
2026-04-02 • via Nuitee
M
my • solo_traveller • fr
1
Accueil froid, service stricte minimum, prix cher par rapport sux autres pays.
Pros:

Pratiquement pas grand chose, l'accueil était plat un robot sirait fait la même chose et là cela ne m'aurait pas surpris. Manque de chaleur, la chambre l'oreiller était tout mou, le service en restaurant était strict minimum ( sauf pour l'hôtesse qui elle c'était un peu de chaleur).

Cons:

L'accuril froid, service strict minimum. Pour un pays qui à la plus grande école hotelière dans la même ville, on se demande comment les prestations sont aussi mauvaise. Ça manque de chaleur, d'ambiance. Très mal accueillis, service inexistant trésor minimalist et hotel trop chauffé en pleine crise énergétique (guerre d'Iran) .

2026-04-02 • via Nuitee
H
Hua • solo_traveller • ch
9
2026-04-02 • via Nuitee
M
Massimo • extended_group • be
8
2026-04-01 • via Nuitee
M
Marcel • solo_traveller • ch
7
2026-03-31 • via Nuitee
M
Megan • solo_traveller • fr
10
2026-03-31 • via Nuitee
P
Philippe • solo_traveller • fr
8
Excellent
Pros:

Emplacement près de la gare. Vaste hôtel moderne, confortable et lumineux

2026-03-30 • via Nuitee
T
Torinesi • solo_traveller • ch
9
Mein 2. Mal hier. Unschlagbares Preis/Leistungsverhältnis
Pros:

Top Preis/Leistung. Saubere grosse Zimmer

Cons:

Das Duvet hätte gewaschen werden müssen, hatte leichte Flecken, ansonsten Housekeeping 1A!

2026-03-29 • via Nuitee
J
Josep • solo_traveller • es
8
2026-03-29 • via Nuitee
M
Maria • solo_traveller • ch
9
2026-03-29 • via Nuitee
A
Amanda • family_with_children • ch
10
Camere belle e spaziose
Pros:

Molto bella e in posizione comodissima

Cons:

Aperitivo un po’ caro nel ristorante

2026-03-29 • via Nuitee
A
Alexanders • solo_traveller • ch
8
2026-03-29 • via Nuitee
R
Reiner • solo_traveller • ch
9
2026-03-28 • via Nuitee