Palmiers by Fassbind

Hotels
8.3 (3556 reviews)
Rue du Petit-Chêne 32 , Lausanne , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast options could improve

Categories

Cleanliness
8.03
No specific mention of cleanliness, but some concerns over heating and temperature suggest it could be improved.
Service
9
David's joyful morning demeanor is highlighted positively, contributing to an overall good service experience.
Location
9.04
Multiple reviews praise the hotel's prime location, noting ease of access and proximity to transportation.
Room Quality
7.99
General satisfaction with room size and features, but some issues with soundproofing and layout mentioned.
Amenities
7.52
Amenities like breakfast and fitness room were mentioned to have areas for improvement.
Value for Money
8.48
Mixed feelings about pricing but acknowledged good value in location and room quality.
Food and Beverage
8.03
Breakfast could be improved, but general expectations are met.
Overall Experience
8.3
Positive sentiment overall, with some specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:34

Property Description

Tropical Oasis in the Heart of Lausanne

Luxurious Dining Options
Indulge in a culinary journey with our two distinct restaurants offering a fusion of Thai and Swiss cuisine. From the exotic flavors of Jardin Thaï to the comforting taste of fondue at L’Esprit Bistrot, we cater to all palates.

Modern Amenities for Ultimate Comfort
Relax in our modern rooms equipped with air conditioning, LCD TV, minibar, and more. Enjoy the picturesque views of the tropical garden from some of our rooms, creating a serene atmosphere for your stay.

Convenient Location with Added Perks
Located just a stone's throw away from the main train station, Alpha-Palmiers provides easy access to explore Lausanne. Plus, enjoy complimentary use of public transport with a pass provided to all guests.

Experience luxury and convenience at Alpha-Palmiers by Fassbind. Book now for an unforgettable stay in Lausanne.

Important information:

Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 3556 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
M
Matthias • solo_traveller • ch
8
2026-09-19 • via Nuitee
J
Julieta Sofía • solo_traveller • ch
9
Amazing night in Lausanne! <3
Pros:

Loved the room, the installation, the building! I had a very long working day and it was a pleasure to comeback to that room! I'll go back!

Cons:

-

2026-09-19 • via Nuitee
V
Vlad • solo_traveller • ro
10
Pros:

Raport bun preț-calitate

2026-09-19 • via Nuitee
S
Sylvia • solo_traveller • ch
9
Parfait pour une nuit à Lausanne
Pros:

Le style et la déco.
Emplacement top

2026-09-18 • via Nuitee
C
Claudio • solo_traveller • ch
6
Can't sleep
Pros:

Getting back home

Cons:

Extremely hot room. The ac ran for 6 hours to bring the room from 32 to 28. Wasn't a good night.
Pay Breakfast with gold
Parking is bloody expensive.

2026-09-18 • via Nuitee
P
Philipp • solo_traveller • ch
9
2026-09-17 • via Nuitee
P
Peter • solo_traveller • ch
8
2026-09-17 • via Nuitee
N
Nedelescu • couple • ro
8
Cons:

Bathroom style. Very uncomfortable when travelling with friends!

2026-09-16 • via Nuitee
T
Thomas • solo_traveller • de
9
Angenehmer Aufenthalt
Pros:

Das Hotel hat eine sehr gute Lage. Es hat eine interessante Architektur mit einem Palmengarten im Innenhof. Zimmer zur Gartenseite haben einen tollen Blick, in den oberen Etagen mit Blick auf die Alpen. Sehr freundliches und professionelles Personal.

Cons:

Für den Zimmerpreis war die Dusche weit unter Standard. Sie war integriert in eine konventionelle Badewanne. Der Abflussdeckel befand sich im Bereich der Stehfläche vor der Brausestange, so dass man den Ablauf beim Duschen mit den Füßen zudrückte. Für große Menschen war die Brause-Haltestange viel zu niedrig, so dass man die Brause während des Duschens mit der Hand festhalten musste. Ablageflächen in der Dusche fehlten.

2026-09-16 • via Nuitee
J
James • solo_traveller • gb
9
Would definitely come again
Pros:

Great location. Really helpful staff

Cons:

WiFi in the rooms was a little patchy

2026-09-15 • via Nuitee
C
Conny • solo_traveller • ch
7
2026-09-15 • via Nuitee
D
Delfina • couple • ch
10
Tolle, komfortable Zimmer
2026-09-15 • via Nuitee
I
Ing-Britt • couple • se
5
Pros:

Nära tågstationen bra frukost

Cons:

Dyrt , mörka rum ingen utsikt bara en mörk innerplats

2026-09-15 • via Nuitee
F
Francesco • extended_group • it
2
2026-09-14 • via Nuitee
R
Ricardo • couple • br
8
Bem localizado, atendentes amáveis e ótimo café da manhã.
Pros:

Trata-se de um hotel de negócios , bem localizado , próximo a estação de trem , comércio e restaurantes.
O café da manhã é muito bom , sistema self service.
O quarto tem tamanho ótimo, equipado com uma copa e área de estar.

2026-09-13 • via Nuitee
B
Beat • extended_group • ch
9
2026-09-13 • via Nuitee
A
Anesa • solo_traveller • fr
5
Pros:

Lit confortable.
Chambre centrale.

Cons:

Très mauvaise nuit, je suis venue en été, il faisait plus de 32 degrés dehors. Selon une « règle lausannoise », la climatisation ne s’allume qu’au dessus d’un certain degrés, selon une règles de -5 degrés en fonction de la température externe. Donc finalement je n’ai pas eu de climatisation, je me suis réveillée en sueur, une nuit durant laquelle j’ai mal dormi. En sachant que le lendemain j’avais une formation professionnelle, une horreur. Rien que pour cela, je ne recommande pas l’établissement.

Le second point est le personnel qui tire la tronche, on voit qu’ils n’ont pas envie de s’occuper de nous, la personne a pris tout son temps à venir. Pas de bonjour, rien. Le sourire ils ne connaissent pas ici.

2026-09-13 • via Nuitee
S
silvano • extended_group • hr
10
One od the best hotels location and decorations
Pros:

Everything 🫶so great modern rooms I love them and everything in hotel

Cons:

Eggs on breakfast 🫣

2026-09-13 • via Nuitee
J
Janine • solo_traveller • ch
8
2026-09-11 • via Nuitee
L
laurence • solo_traveller • fr
5
Sympa
Pros:

Les palmiers

Cons:

Accueil froid

2026-09-11 • via Nuitee