Palmiers by Fassbind

Hotels
8.3 (3556 reviews)
Rue du Petit-Chêne 32 , Lausanne , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Garden
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast options could improve

Categories

Cleanliness
8.03
No specific mention of cleanliness, but some concerns over heating and temperature suggest it could be improved.
Service
9
David's joyful morning demeanor is highlighted positively, contributing to an overall good service experience.
Location
9.04
Multiple reviews praise the hotel's prime location, noting ease of access and proximity to transportation.
Room Quality
7.99
General satisfaction with room size and features, but some issues with soundproofing and layout mentioned.
Amenities
7.52
Amenities like breakfast and fitness room were mentioned to have areas for improvement.
Value for Money
8.48
Mixed feelings about pricing but acknowledged good value in location and room quality.
Food and Beverage
8.03
Breakfast could be improved, but general expectations are met.
Overall Experience
8.3
Positive sentiment overall, with some specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:34

Property Description

Tropical Oasis in the Heart of Lausanne

Luxurious Dining Options
Indulge in a culinary journey with our two distinct restaurants offering a fusion of Thai and Swiss cuisine. From the exotic flavors of Jardin Thaï to the comforting taste of fondue at L’Esprit Bistrot, we cater to all palates.

Modern Amenities for Ultimate Comfort
Relax in our modern rooms equipped with air conditioning, LCD TV, minibar, and more. Enjoy the picturesque views of the tropical garden from some of our rooms, creating a serene atmosphere for your stay.

Convenient Location with Added Perks
Located just a stone's throw away from the main train station, Alpha-Palmiers provides easy access to explore Lausanne. Plus, enjoy complimentary use of public transport with a pass provided to all guests.

Experience luxury and convenience at Alpha-Palmiers by Fassbind. Book now for an unforgettable stay in Lausanne.

Important information:

Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 3556 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
O
Oliveira • solo_traveller • br
8
2026-08-29 • via Nuitee
A
Angelika • family_with_children • ch
9
2026-08-29 • via Nuitee
J
Juan • extended_group • dk
8
2026-08-29 • via Nuitee
C
Charles • solo_traveller • ch
2
Ce manque d'intimité a créé un sentiment d'insécurité avec une nuit très mauvaise !!!!
Pros:

L'emplacement de l'Hôtel est bon.

Cons:

Supprimer les chambres, dont l'intérieur est vu par les personnes empruntant le couloir d'accès (au 5ème étage). C'est inadmissible du point de vue de l'intimité, il faut tirer les rideaux et plonger la chambre dans le noir pour garder son intimité !!!!

2026-08-28 • via Nuitee
C
Claudia • solo_traveller • ch
7
2026-08-28 • via Nuitee
G
Gary • extended_group • gb
8
A nice couple of days in Lausanne
Pros:

Location good. Room a good size. Breakfast was nice but a litle chaotic at the time we went there.

Cons:

We had to change rooms for double bed. also bathroom a little small and door hit on toilet seat which was awkward to access.

2026-08-27 • via Nuitee
I
Ikauno • family_with_children • fr
10
Pros:

Personnel serviable ,disponible
Petit déjeuner
Chambre spacieuse
Emplacement

2026-08-26 • via Nuitee
M
Mateusz • extended_group • pl
10
2026-08-26 • via Nuitee
C
CHANTAL • family_with_children • fr
10
Pros:

La gentillesse et la serviabilité de l'ensemble du personnel .
Le petit déjeuner.
Le calme.
L'emplacement

Cons:

Rien

2026-08-26 • via Nuitee
A
Ampai • couple • th
8
2026-08-25 • via Nuitee
B
Bertrand • solo_traveller • ch
10
2026-08-25 • via Nuitee
D
DE CUBBER • extended_group • fr
7
Pros:

chambre très confortable et jolie

Cons:

petit déjeuner cher et surtout très décevant, basique.

2026-08-24 • via Nuitee
S
Stefan • solo_traveller • ch
9
2026-08-24 • via Nuitee
M
Mark • couple • us
10
2026-08-23 • via Nuitee
F
Fauque • couple • fr
9
2026-08-23 • via Nuitee
B
Besnik • solo_traveller • ch
8
2026-08-23 • via Nuitee
V
Victoria • couple • fr
10
Au top !
Pros:

Superbe hôtel avec une belle deco ! La chambre était confortable et d’une propreté irréprochable !
Petit déjeuner avec pas mal de choix et délicieux !
Nous avons testé le restaurant thaï et c’est sans regret !
Nous avons adoré notre séjour et reviendrons sans hésiter dans cet hôtel !
Personnel disponible et agréable !

2026-08-23 • via Nuitee
L
Liliana Patricia • solo_traveller • ch
9
2026-08-23 • via Nuitee
T
Tarkan • family_with_children • de
10
Pros:

Das Hotel ist Top gelegen. wenige Meter vom Bahnhof. Fussläufig zu erreichen. Nur etwas steil nach oben. sonst super.

Das Frühstück war gut. Allein die Dame vom empfang an dem Restaurant war übervordert und genervt.

2026-08-23 • via Nuitee
M
Marc • family_with_children • de
9
2026-08-23 • via Nuitee