Palmiers by Fassbind

Hotels
8.3 (3475 reviews)
Rue du Petit-Chêne 32 , Lausanne , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast options could improve

Categories

Cleanliness
8.03
No specific mention of cleanliness, but some concerns over heating and temperature suggest it could be improved.
Service
9
David's joyful morning demeanor is highlighted positively, contributing to an overall good service experience.
Location
9.04
Multiple reviews praise the hotel's prime location, noting ease of access and proximity to transportation.
Room Quality
7.99
General satisfaction with room size and features, but some issues with soundproofing and layout mentioned.
Amenities
7.52
Amenities like breakfast and fitness room were mentioned to have areas for improvement.
Value for Money
8.48
Mixed feelings about pricing but acknowledged good value in location and room quality.
Food and Beverage
8.03
Breakfast could be improved, but general expectations are met.
Overall Experience
8.3
Positive sentiment overall, with some specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:34

Property Description

Tropical Oasis in the Heart of Lausanne

Luxurious Dining Options
Indulge in a culinary journey with our two distinct restaurants offering a fusion of Thai and Swiss cuisine. From the exotic flavors of Jardin Thaï to the comforting taste of fondue at L’Esprit Bistrot, we cater to all palates.

Modern Amenities for Ultimate Comfort
Relax in our modern rooms equipped with air conditioning, LCD TV, minibar, and more. Enjoy the picturesque views of the tropical garden from some of our rooms, creating a serene atmosphere for your stay.

Convenient Location with Added Perks
Located just a stone's throw away from the main train station, Alpha-Palmiers provides easy access to explore Lausanne. Plus, enjoy complimentary use of public transport with a pass provided to all guests.

Experience luxury and convenience at Alpha-Palmiers by Fassbind. Book now for an unforgettable stay in Lausanne.

Important information:

Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3475 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
I
Ianis • solo_traveller • ch
9
2026-07-11 • via Nuitee
L
Linling • couple • cn
6
Cons:

客服服务态度极其恶劣。退房当天索要发票，时隔两天都没收到，发邮件没人回，打电话一句话不说放等待席，自己英语差听不清楚还要发脾气。

2026-07-10 • via Nuitee
H
Hynek • extended_group • cz
10
2026-07-10 • via Nuitee
M
Malgorzata • couple • pl
10
2026-07-10 • via Nuitee
J
Julie • couple • ch
9
2026-07-09 • via Nuitee
C
Coralie • solo_traveller • ch
2
Trop cher pour le service qu’il y a!
Pros:

Pas grand chose

Cons:

Pas une bouteille d’eau dans la chambre. Il faut aller au bar qui nous la facture 8.-. La climatisation fait beaucoup de bruit et on peut pas bien la régler.

2026-07-08 • via Nuitee
F
Finnekumla Gård • solo_traveller • se
10
2026-07-08 • via Nuitee
T
Tomasz • couple • pl
8
2026-07-08 • via Nuitee
T
Thierry • solo_traveller • ch
9
2026-07-07 • via Nuitee
R
Renata • couple • ch
8
2026-07-07 • via Nuitee
S
Schloesser • solo_traveller • ch
7
2026-07-06 • via Nuitee
D
Drazenka • couple • ch
6
Pros:

Lage und Zimmerausstattung

Cons:

Empfang und viel zu viele Mails vom Hotel die ich erhalten habe

2026-07-06 • via Nuitee
K
kristian • solo_traveller • ch
10
2026-07-06 • via Nuitee
K
Kin Chung • family_with_children • hk
8
2026-07-06 • via Nuitee
C
Claudia • solo_traveller • ch
10
2026-07-05 • via Nuitee
A
Adina • couple • ch
9
2026-07-05 • via Nuitee
S
Sorang K • solo_traveller • kr
9
Pros:

기차역 가까워서 좋아요. 방도 넓고, 욕실도 너무 넓고 깔끔하고 욕조도 좋구요.
침대가 너무 편해서 정말 푹 잤어요

Cons:

대중교통으로 갈때... 돌포장 언덕길을 오르는데.. 쫌 힘들엇어요..

2026-07-04 • via Nuitee
S
Subata • family_with_children • gb
9
2026-07-04 • via Nuitee
H
Hashem • solo_traveller • au
10
Lovely cute hotel
Pros:

It is literally 500m from my favourite cafe. The manager is lovely and the hotel is beautifully appointed.

I checked in about 2hrs early and it was not an issue. They also upgraded me into a larger room. Free of charge!!

Cons:

Nothing

2026-07-03 • via Nuitee
D
Danny • solo_traveller • gb
9
2026-07-03 • via Nuitee