Palmiers by Fassbind

Hotels
8.3 (3224 reviews)
Rue du Petit-Chêne 32 , Lausanne , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast options could improve

Categories

Cleanliness
8.03
No specific mention of cleanliness, but some concerns over heating and temperature suggest it could be improved.
Service
9
David's joyful morning demeanor is highlighted positively, contributing to an overall good service experience.
Location
9.04
Multiple reviews praise the hotel's prime location, noting ease of access and proximity to transportation.
Room Quality
7.99
General satisfaction with room size and features, but some issues with soundproofing and layout mentioned.
Amenities
7.52
Amenities like breakfast and fitness room were mentioned to have areas for improvement.
Value for Money
8.48
Mixed feelings about pricing but acknowledged good value in location and room quality.
Food and Beverage
8.03
Breakfast could be improved, but general expectations are met.
Overall Experience
8.3
Positive sentiment overall, with some specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:34

Property Description

Tropical Oasis in the Heart of Lausanne

Luxurious Dining Options
Indulge in a culinary journey with our two distinct restaurants offering a fusion of Thai and Swiss cuisine. From the exotic flavors of Jardin Thaï to the comforting taste of fondue at L’Esprit Bistrot, we cater to all palates.

Modern Amenities for Ultimate Comfort
Relax in our modern rooms equipped with air conditioning, LCD TV, minibar, and more. Enjoy the picturesque views of the tropical garden from some of our rooms, creating a serene atmosphere for your stay.

Convenient Location with Added Perks
Located just a stone's throw away from the main train station, Alpha-Palmiers provides easy access to explore Lausanne. Plus, enjoy complimentary use of public transport with a pass provided to all guests.

Experience luxury and convenience at Alpha-Palmiers by Fassbind. Book now for an unforgettable stay in Lausanne.

Important information:

Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3224 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
E
Emona Traveller • family_with_children • ch
9
2026-02-14 • via Nuitee
K
Katrin • family_with_children • de
8
2026-02-14 • via Nuitee
加古 • extended_group • jp
9
2026-02-13 • via Nuitee
Y
Yannick • couple • ch
8
2026-02-13 • via Nuitee
L
Lena • couple • ch
9
2026-02-13 • via Nuitee
M
Maja • extended_group • ch
9
Pros:

Sehr gute Lage, da in der Nähe vom Bahnhof und div. Museen.
Schönes und grosszügiges Zimmer. Ruhig und und sehr bequemes Bett.

Cons:

Das Frühstück!!

2026-02-12 • via Nuitee
E
Emma • solo_traveller • gb
10
2026-02-11 • via Nuitee
A
Atefe • solo_traveller • it
10
Pros:

I enjoyed it a-lot the reception is not very nice and welcoming but the hotel is the best

2026-02-11 • via Nuitee
N
Nicolas • solo_traveller • ch
8
2026-02-08 • via Nuitee
I
Isabela • family_with_children • br
6
2026-02-08 • via Nuitee
K
Karin • solo_traveller • ch
9
Très bien
Pros:

Très grande chambre, très propre, j'avais même un joli balcon donnant sur le jardin intérieur de l'établissement.
Très bon petit-déjeuner, la salle du petit-déjeuner est d'ailleurs très agréable.
L'architecture de l'hôtel autour d'un jardin intérieur est très belle.

Cons:

Pour atteindre l'établissement depuis la gare, c'est une rue piétonne qui monte très fortement.
Ma chambre était à l'opposé de la réception, il s'agit d'un établissement circulaire donc si vous avez de la peine à vous déplacer, il est préférable de le signaler car pour atteindre les étages supérieurs vous devez encore marcher et changer d'ascenseur.
On ne peut pas utiliser le frigo dans la chambre sauf pour y entreposer des médicaments.

2026-02-08 • via Nuitee
M
Mira • solo_traveller • fr
10
2026-01-31 • via Nuitee
L
Lars • family_with_children • ch
4
Preis Leistung passt nicht
Pros:

Sehr gut Lage in der Stadtmitte, gute Zimmerausstattung

Cons:

Unfreundlicher Empfang, lange dunkle Wege im Hotel, ziemlich in die Jahre gekommen

2026-01-31 • via Nuitee
J
JOAO MANOEL • extended_group • br
10
Excelente
Pros:

Tudo

2026-01-31 • via Nuitee
P
philippe • couple • fr
9
2026-01-29 • via Nuitee
Y
Yves • couple • ch
8
2026-01-29 • via Nuitee
E
emilie • solo_traveller • ch
5
2026-01-29 • via Nuitee
B
Beau • solo_traveller • nl
9
2026-01-29 • via Nuitee
M
Manon • extended_group • fr
9
2026-01-28 • via Nuitee
S
Stefan • solo_traveller • ch
10
2026-01-28 • via Nuitee