Palmiers by Fassbind

Hotels
8.3 (3224 reviews)
Rue du Petit-Chêne 32 , Lausanne , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast options could improve

Categories

Cleanliness
8.03
No specific mention of cleanliness, but some concerns over heating and temperature suggest it could be improved.
Service
9
David's joyful morning demeanor is highlighted positively, contributing to an overall good service experience.
Location
9.04
Multiple reviews praise the hotel's prime location, noting ease of access and proximity to transportation.
Room Quality
7.99
General satisfaction with room size and features, but some issues with soundproofing and layout mentioned.
Amenities
7.52
Amenities like breakfast and fitness room were mentioned to have areas for improvement.
Value for Money
8.48
Mixed feelings about pricing but acknowledged good value in location and room quality.
Food and Beverage
8.03
Breakfast could be improved, but general expectations are met.
Overall Experience
8.3
Positive sentiment overall, with some specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:34

Property Description

Tropical Oasis in the Heart of Lausanne

Luxurious Dining Options
Indulge in a culinary journey with our two distinct restaurants offering a fusion of Thai and Swiss cuisine. From the exotic flavors of Jardin Thaï to the comforting taste of fondue at L’Esprit Bistrot, we cater to all palates.

Modern Amenities for Ultimate Comfort
Relax in our modern rooms equipped with air conditioning, LCD TV, minibar, and more. Enjoy the picturesque views of the tropical garden from some of our rooms, creating a serene atmosphere for your stay.

Convenient Location with Added Perks
Located just a stone's throw away from the main train station, Alpha-Palmiers provides easy access to explore Lausanne. Plus, enjoy complimentary use of public transport with a pass provided to all guests.

Experience luxury and convenience at Alpha-Palmiers by Fassbind. Book now for an unforgettable stay in Lausanne.

Important information:

Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3224 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
M
Marguerite • family_with_children • gb
9
2026-03-07 • via Nuitee
A
Aurora • solo_traveller • ch
9
2026-03-06 • via Nuitee
L
Lea • couple • ch
10
2026-03-04 • via Nuitee
G
Gilles • solo_traveller • fr
10
Séjour magnifique
Pros:

Comme d'habitude : emplacement central, chambres très confortables, décoration magnifique, petit déjeuner riche et varié. Offre sur les transports en commun

Cons:

1. Le service au bar peu convivial en soirée. Serveuses et serveurs très agréables, mais occupés à d'autres tâches en même temps. Et système de QR code (qui de surcroît dysfonctionnait) anticonvivial, indigne d'un établissement de renom.
2. L'absence d'accords avec le parking attenant, alors que l'établissement Fassbind Swiss wines en propose avec le parking Mon repos.

2026-03-03 • via Nuitee
M
Marie • extended_group • ch
8
1 nuit pour un séjour professionnel = parfait
Pros:

Calme, central, à 2 min de la gare, restaurant thaïlandais au rez, chambre belle et très confortable. Lit parfait

2026-03-01 • via Nuitee
L
Luca • couple • ch
10
2026-02-28 • via Nuitee
L
Luca • couple • ch
10
2026-02-28 • via Nuitee
M
Milena • solo_traveller • ch
8
2026-02-27 • via Nuitee
P
Peter • solo_traveller • ch
9
Pros:

Sehr Zentral, mit dem Zimmer im 6. Stock hat man herrliche Aussicht und weil gegen innen gerichtet auch seine Ruhe.

2026-02-27 • via Nuitee
C
Christian • solo_traveller • ch
10
2026-02-25 • via Nuitee
H
Herbert • solo_traveller • ch
10
2026-02-25 • via Nuitee
S
Serge • couple • fr
10
Court séjour
Pros:

L’emplacement et le confort et la propreté avec un personnel compétent

2026-02-24 • via Nuitee
J
Jacques • solo_traveller • ch
8
2026-02-24 • via Nuitee
J
Jacki • couple • gb
5
Handy for the station but fairly basic accommodation
Pros:

Location was great. Right next to the station

Cons:

The bathroom was open plan. Really wasn’t acceptable. Very basic room.
Breakfast was poor. Scrambled eggs were tasteless and sausages were very of putting grey shade.

2026-02-23 • via Nuitee
A
Alan • solo_traveller • ch
10
2026-02-23 • via Nuitee
E
ERIC • solo_traveller • fr
8
Très agréable
Pros:

Esthétique, confort

Cons:

Rien

2026-02-22 • via Nuitee
C
claude • couple • ch
6
Cons:

La chambre n’était pas chauffée à notre arrivée et fenêtres ouvertes en plein hiver … nous avons eut froid une bonne partie de la nuit, nous en avons parlé à la réception le matin , avec comme réponse : ah bon ?

2026-02-22 • via Nuitee
K
Katrin • family_with_children • de
8
2026-02-14 • via Nuitee
E
Emona Traveller • family_with_children • ch
9
2026-02-14 • via Nuitee
L
Lena • couple • ch
9
2026-02-13 • via Nuitee