Ruby Hotel

Hotels
4.8 (26 reviews)
118 Bắc Ninh, phường Nguyễn Du , Nam Ðịnh , VN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Vị trí
Cons:
Rude service
No rooms available even after reservation
Not foreigner friendly

Categories

Cleanliness
1.76
Negative sentiment due to bad hotel experience.
Service
3.73
The receptionist was very rude and unfriendly.
Location
6.77
Vị trí (Position) is a pro.
Room Quality
1.72
Nothing to like because this is a very bad hotel.
Amenities
7.25
Standard quality for this hotel tier.
Value for Money
7.21
Standard quality for this hotel tier.
Food and Beverage
7.26
Standard quality for this hotel tier.
Overall Experience
2.73
Negative sentiment primarily due to service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:36

Property Description

City Views & Terraces
Enjoy stunning city views from Ruby Hotel and relax on the terrace while taking in the surrounding beauty.

Modern Amenities
Experience comfort with air-conditioned rooms, free WiFi, and a range of amenities including a fridge, minibar, and flat-screen TV.

Convenient Location
Explore nearby attractions like Ninh Binh Stadium and Thung Nham Bird Park Ecotourism while staying just 87 km away from Cat Bi International Airport.

Book now at Ruby Hotel for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

4.8
Based on 26 reviews
Cleanliness: 1.76
Service: 3.73
Location: 6.77
Room Quality: 1.72
Amenities: 7.25
Value for Money: 7.21
Food and Beverage: 7.26
Overall Experience: 2.73
V
Vân Anh • couple • vn
10
2026-08-29 • via Nuitee
T
Thanh Thuỷ • solo_traveller • vn
8
Ok
Pros:

Ok

Cons:

Ok

2026-07-22 • via Nuitee
L
Loc • solo_traveller • vn
1
2026-05-10 • via Nuitee
D
Dung • solo_traveller • vn
8
2026-05-06 • via Nuitee
T
Trương Thị • solo_traveller • vn
1
2026-03-13 • via Nuitee
S
Surachai • solo_traveller • th
6
Pros:

it is near the train station.

Cons:

.

2026-03-05 • via Nuitee
B
Bùi • couple • vn
8
2026-03-01 • via Nuitee
B
Bkn • family_with_children • vn
7
Pros:

Vị trí

2025-08-04 • via Nuitee
T
Trần • couple • vn
5
Ok
Pros:

Ok

Cons:

Ok

2025-07-13 • via Nuitee
D
Daniel • young couple • us
1
Not Foreigner Friendly. Very Bad Hotel in Nam Dinh
Pros:

Nothing to like because this is a very bad hotel.

Cons:

I made a reservation 4 days in advance. And when I arrived around 6pm on the day of checkin, I was told there are no rooms available for me. What’s the point of listing your rooms available on Booking when you don’t have any rooms available? The receptionist was very rude and unfriendly. This place is not foreigner friendly. I do not recommend this hotel.

2025-06-29 • via Nuitee
T
Tri • review category business travellers • tw
7
Good
2025-06-17 • via Nuitee
E
Elena • group • vn
2
Wouldn’t stay here again
Pros:

Location is ok.

Cons:

The hotel definitely needs a renovation. It’s very dirty. There’s a smell of cigarettes in the room. It’s musty. The walls are dirty, bathroom is not in good condition. We even slept in our clothes. Too expensive for the room quality.

2025-03-02 • via Nuitee
T
Thuy • group • gb
4
Disappointing
2024-11-20 • via Nuitee
K
Karuthedath • solo traveller • in
7
Good
Pros:

Yes

Cons:

Yew

2024-10-14 • via Nuitee
T
Thuyhang • group • us
2
booking was cancelled by property staffs without notice.
Pros:

no breakfast offer. Location is bad

Cons:

unprofessional staffs

2024-05-10 • via Nuitee
K
Kent • with friends • us
4
Very isolated.
Pros:

Nothing .

Cons:

The rooters make noises early in the morning.

2024-03-19 • via Nuitee
M
Mai • young couple • ca
5
Passable
Pros:

Location but that the best thing I can say about the place.

Cons:

The room while spacious is cold and damp the air circulation circulated all the cigarette smoke from other rooms .The entrance to hotel is dark and dingy. I probably will not stay there again if in the area in the future.

2024-03-14 • via Nuitee
H
Hayden • with friends • au
5
Passable
Pros:

The room size is ok with a big balcony.

Cons:

The bathroom is smelly even though I have the exhaust fan on all the time. The room has snacks and drinks without any indication if they are included or not. Turn out they are not free. No drinking water like most of the other hotel, you have to pay for it.

2024-02-17 • via Nuitee
T
Thinh • young couple • vn
7
Good
2024-01-25 • via Nuitee
J
Jenny • young couple • gb
8
Fine for a one night stay.
Pros:

It was a welcome sight after cycling all day in the rain from Hanoi. No restaurant at the hotel but many nearby and some snacks in the room. Need to heat the water before having a shower

Cons:

A trail of ants in the room

2024-01-13 • via Nuitee