Ruby Hotel

Hotels
4.8 (22 reviews)
118 Bắc Ninh, phường Nguyễn Du , Nam Ðịnh , vn

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Private check-in/check-out
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Vị trí
Cons:
Rude service
No rooms available even after reservation
Not foreigner friendly

Categories

Cleanliness
1.76
Negative sentiment due to bad hotel experience.
Service
3.73
The receptionist was very rude and unfriendly.
Location
6.77
Vị trí (Position) is a pro.
Room Quality
1.72
Nothing to like because this is a very bad hotel.
Amenities
7.25
Standard quality for this hotel tier.
Value for Money
7.21
Standard quality for this hotel tier.
Food and Beverage
7.26
Standard quality for this hotel tier.
Overall Experience
2.73
Negative sentiment primarily due to service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:36

Property Description

City Views & Terraces
Enjoy stunning city views from Ruby Hotel and relax on the terrace while taking in the surrounding beauty.

Modern Amenities
Experience comfort with air-conditioned rooms, free WiFi, and a range of amenities including a fridge, minibar, and flat-screen TV.

Convenient Location
Explore nearby attractions like Ninh Binh Stadium and Thung Nham Bird Park Ecotourism while staying just 87 km away from Cat Bi International Airport.

Book now at Ruby Hotel for a memorable stay!

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

4.8
Based on 22 reviews
Cleanliness: 1.76
Service: 3.73
Location: 6.77
Room Quality: 1.72
Amenities: 7.25
Value for Money: 7.21
Food and Beverage: 7.26
Overall Experience: 2.73
T
Trương Thị solo_traveller vn
1
2026-03-13 via Nuitee
S
Surachai solo_traveller th
6
Pros:

it is near the train station.

Cons:

.

2026-03-05 via Nuitee
B
Bùi couple vn
8
2026-03-01 via Nuitee
B
Bkn family_with_children vn
7
Pros:

Vị trí

2025-08-04 via Nuitee
T
Trần couple vn
5
Ok
Pros:

Ok

Cons:

Ok

2025-07-13 via Nuitee
D
Daniel young couple us
1
Not Foreigner Friendly. Very Bad Hotel in Nam Dinh
Pros:

Nothing to like because this is a very bad hotel.

Cons:

I made a reservation 4 days in advance. And when I arrived around 6pm on the day of checkin, I was told there are no rooms available for me. What’s the point of listing your rooms available on Booking when you don’t have any rooms available? The receptionist was very rude and unfriendly. This place is not foreigner friendly. I do not recommend this hotel.

2025-06-29 via Nuitee
T
Tri review category business travellers tw
7
Good
2025-06-17 via Nuitee
E
Elena group vn
2
Wouldn’t stay here again
Pros:

Location is ok.

Cons:

The hotel definitely needs a renovation. It’s very dirty. There’s a smell of cigarettes in the room. It’s musty. The walls are dirty, bathroom is not in good condition. We even slept in our clothes. Too expensive for the room quality.

2025-03-02 via Nuitee
T
Thuy group gb
4
Disappointing
2024-11-20 via Nuitee
K
Karuthedath solo traveller in
7
Good
Pros:

Yes

Cons:

Yew

2024-10-14 via Nuitee
T
Thuyhang group us
2
booking was cancelled by property staffs without notice.
Pros:

no breakfast offer. Location is bad

Cons:

unprofessional staffs

2024-05-10 via Nuitee
K
Kent with friends us
4
Very isolated.
Pros:

Nothing .

Cons:

The rooters make noises early in the morning.

2024-03-19 via Nuitee
M
Mai young couple ca
5
Passable
Pros:

Location but that the best thing I can say about the place.

Cons:

The room while spacious is cold and damp the air circulation circulated all the cigarette smoke from other rooms .The entrance to hotel is dark and dingy. I probably will not stay there again if in the area in the future.

2024-03-14 via Nuitee
H
Hayden with friends au
5
Passable
Pros:

The room size is ok with a big balcony.

Cons:

The bathroom is smelly even though I have the exhaust fan on all the time. The room has snacks and drinks without any indication if they are included or not. Turn out they are not free. No drinking water like most of the other hotel, you have to pay for it.

2024-02-17 via Nuitee
T
Thinh young couple vn
7
Good
2024-01-25 via Nuitee
J
Jenny young couple gb
8
Fine for a one night stay.
Pros:

It was a welcome sight after cycling all day in the rain from Hanoi. No restaurant at the hotel but many nearby and some snacks in the room. Need to heat the water before having a shower

Cons:

A trail of ants in the room

2024-01-13 via Nuitee
K
Karen young couple au
5
Disappointing
Pros:

The room was large and spaceous. Staff helpful as possible.

Cons:

The room was very dirty and we have stayed in plenty of Asian hotels so you expect some dirt.

Not geared up for the foreign traveller. No info on sites of interest. Couldn't find a tour operator for foreigners. When we managed to find one from Hanoi they wouldn't take credit card. Hotel couldn't help us hire a bike or car. I wouldn't recommend this place for the foreign traveller.

The staff were friendly and helpful where they could but the language barrier impeded us.

2023-11-11 via Nuitee
K
Karroum solo traveller ma
1
The bed was okay but not something worths talking about. The facilities are really not good. The bathroom is not good an
Pros:

The view

Cons:

The bathroom is not good and the shower faucet was broken ..

2023-09-25 via Nuitee
V
young couple vn
7
Good
2023-06-23 via Nuitee
R
Reinhart solo traveller za
2
Brothel?
Pros:

Cheap

Cons:

I think it's a brothel. It's very dirty... Like... Very dirty. No toilet paper. The fridge was broken. Extremely noisy. Its like the rooms are being rented out for gentlemen parties

2023-05-28 via Nuitee