Surat Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.8 (541 reviews)
Ambika Niketan, Athwa Lines, Surat Dumas Road , Surat , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable accommodations
Cons:
Maintenance issues
Average food quality

Categories

Cleanliness
7.95
Some reviews mentioned visible mold and maintenance issues in bathrooms.
Service
9.45
Many reviews highlighted the friendliness of the staff and excellent service.
Location
8.95
Location was generally praised, though some noted it was far from main attractions.
Room Quality
8.45
Rooms are described as comfortable with some maintenance issues.
Amenities
8.95
Amenities were appreciated, but some services such as the spa need improvement.
Value for Money
8.95
Generally good value but expectations not met due to maintenance issues.
Food and Beverage
8.45
Food generally well-reviewed but described as average by some guests.
Overall Experience
9.25
Overall highly positive experiences from guests with some drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:06

Property Description

Luxurious Riverside Stay at Surat Marriott Hotel

Riverside Oasis: Nestled along the scenic Tapti River, Surat Marriott Hotel offers a tranquil escape with an outdoor pool and spa.

Comfort and Convenience: Enjoy soundproofed rooms equipped with modern amenities like a personal safe, tea/coffee facilities, and free WiFi.

Dining Delights: Indulge in a culinary journey at Flow – The All Day Dining Eatery serving international favorites, or savor Indian cuisine at Spice. Unwind at T3 Lounge for a relaxing evening.

Experience luxury and comfort at Surat Marriott Hotel. Book your stay now for a memorable riverside retreat.

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 25000 and above will require a pan card copy during check out.

To enhance guest experience we are upgrading some of our rooms from March 16 to September 20, 2026. We apologize for any inconvenience this may cause. We deeply value your understanding as we create a better experience for you.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for Rs. 2,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 541 reviews
Cleanliness: 7.95
Service: 9.45
Location: 8.95
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.25
H
Harshvardhan couple in
10
2026-03-14 via Nuitee
P
Pradip family_with_children gb
9
Pros:

Excellent service and location staff were excellent specially saroj and the team 👏 👍

Cons:

All is well 🙏 can't complain keep the great work going 👍

2026-03-07 via Nuitee
C
Chunyoung solo_traveller fr
9
2026-03-04 via Nuitee
F
Farzana extended_group in
10
Very comfortable except the luke warm shower
Cons:

I only had a problem with hot water in the bath. Despite the staff looking into it and assuring us it just wasnt.. All 3 of us had to shower in lukewarm water. That was a big dissappointment

2026-03-03 via Nuitee
T
Tejas couple in
8
2026-02-28 via Nuitee
K
Kamini couple za
10
Short Surat stay
Pros:

Everything!

Cons:

Nothing

2026-02-27 via Nuitee
D
Divya family_with_children gb
9
2026-02-26 via Nuitee
G
Gopalakrishnan solo_traveller in
10
2026-02-26 via Nuitee
A
Ahuja couple in
10
2026-02-25 via Nuitee
H
hemant couple ca
10
2026-02-13 via Nuitee
S
Sanchit solo_traveller in
10
2026-02-12 via Nuitee
S
Shamanee couple za
10
Was pleasant
Pros:

It was central n easily accessible

Cons:

There wasn’t anything I didn’t like about the property
Enjoyed everything besides the breakfast was almost the same dishes everyday & not much for non veg

2026-02-11 via Nuitee
S
sweta family_with_children in
10
2026-02-10 via Nuitee
O
oumar couple re
5
Séjour moyen
Pros:

Personnel restaurant très sympathique

Cons:

Humidité dans la chambre

2026-02-08 via Nuitee
R
Rajesri couple gb
8
Pros:

Good breakfast

Cons:

Maybe like a bar , obviously non alcoholic

2026-01-29 via Nuitee
A
Ani071 couple in
1
Stained sheets, mosquitoes, no sound isolation and broken TV!
Pros:

Absolutely nothing.

Cons:

There were insects in the room, they didn’t have sanitary pads and when called for it - they said we ran out of it after asking it for the second time. The bed sheets were stained and the room allocated to us was just in front of the elevators and the noise from the hallway travels to the room. The TV screen was dysfunctional and had one side blacked out. Overall a pathetic experience and no apologies from the team when these issues were brought to notice.

2026-01-28 via Nuitee
S
Shah couple ae
9
2026-01-27 via Nuitee
B
bhavesh couple gb
10
Pros:

Perfect clean and staff helpful

2026-01-25 via Nuitee
J
Jaiveerraj Singh solo_traveller in
9
2026-01-22 via Nuitee
S
Shah couple in
8
2026-01-21 via Nuitee