Hotel Luna

Hotels
7.3 (38 reviews)
Calle Principal zona 0 Barrio 2 , Quetzaltenango , gt

Facilities

Non-smoking rooms
Terrace
Family rooms
Non-smoking throughout
Private check-in/check-out
Shared kitchen
Staff adhere to local safety protocols
Sanitized tableware & silverware
24-hour security
Front desk (limited hours)

Review Highlights

Pros:
Staff upgrade
Kitchen access

Categories

Cleanliness
6.45
Standard quality for this hotel tier.
Service
7.95
The loveliest staff member upgraded my room for free.
Location
7.45
Not too far walk from centre of town.
Room Quality
7.95
Upgraded to a room with a balcony.
Amenities
7.95
The use of the kitchen was very helpful.
Value for Money
6.95
Standard quality for this hotel tier.
Food and Beverage
6.95
Standard quality for this hotel tier.
Overall Experience
6.75
Overall satisfactory experience with some amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:33

Property Description

Stunning Views of the Lake and Mountains
Enjoy breathtaking views of the lake and mountains from our terrace, making your stay truly unforgettable.

Convenient Shared Kitchen and 24-Hour Front Desk
Take advantage of our shared kitchen for a quick snack or rely on our 24-hour front desk for any assistance you may need throughout your stay.

Comfortable Rooms with Private Patios
Relax in our cozy rooms, each featuring a private patio with a stunning lake view, perfect for unwinding after a day of exploration.

To experience these amazing features, book your stay at Hotel Luna today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 38 reviews
Cleanliness: 6.45
Service: 7.95
Location: 7.45
Room Quality: 7.95
Amenities: 7.95
Value for Money: 6.95
Food and Beverage: 6.95
Overall Experience: 6.75
B
Brayan solo_traveller gt
8
Pros:

Que el hotel incluyera cocina y la vista era agradable

Cons:

Que no hubiera televisión en la habitación y que no hubiera parqueo🙁 y la privacidad.

2026-05-04 via Nuitee
B
bcalina solo_traveller ar
7
Raro
Pros:

La habitación es muy grande

Cons:

La habitación que da a la calle es sumamente ruidosa. Se agarraron a machetazos en la puerta y no pude dormir en toda la noche.

2026-05-03 via Nuitee
H
Henrike solo_traveller de
7
Pragmatic place to stay in San Marcos, but relax elsewhere
Pros:

It's on the edge of town, but within walking distance from everything in San Marcos. The room with balcony was nice and bright and had everything in it, even a little desk and a lockable drawer. In a shared kitchen on the rooftop you can get drinking water and prepare your own meals. Low-budget friendly.

Cons:

It was very noisy as my room was facing out to the street, where tukuks and trucks are coming up the last curve of a hill in first gear. Also internally you could hear your neighbors' (who seem to be longer-term guests working in town) activities quite well.
There is (a limited amount) of hot water in the shower and especially washing long hair is challenging.

2026-04-26 via Nuitee
L
Luis solo_traveller gt
10
Calidad-precio indiscutible.
Pros:

El lugar es genial para las tarifas que manejan, en la habitación privada con baño privado incluso me incluyeron una toalla, la cama era cómoda y todo estaba limpio, muy recomendable, excelente relación calidad-precio.

Cons:

La ducha está muy cerca del inodoro y todo queda muy mojado, no es un gran problema pero quizá podrían agregar una cortina para evitar eso.

2026-04-16 via Nuitee
T
Thomas solo_traveller fr
8
2026-04-09 via Nuitee
T
Thomas couple fr
8
2026-04-09 via Nuitee
T
Thomas solo_traveller fr
8
2026-04-09 via Nuitee
T
Thomas solo_traveller fr
8
2026-04-08 via Nuitee
L
Luc solo_traveller ca
8
2026-04-07 via Nuitee
K
Kathryn solo_traveller us
10
Off to the side, but excellent
Pros:

Comfortable room with nice bed and cozy linens. Balcony and exterior windows. Lots of outlets and lighting options. Shower heater works well. Private bathroom is clean and pleasant.Most everything in the room seems pretty new. Shelving and desk in room, as well as nightstand with locking drawers. Friendly owner works hard to keep this place clean and pleasant. The shared kitchen in the large rooftop terrace is huge and well stocked. Water is provided. Shared bathrooms seem to be on each floor, including the terrace.

Cons:

There are windows (locked) to adjoining rooms and noise could be an issue. It wasn't for my stay, but if you want sound proof... A bedside lamp and wall hooks in bathroom and room would be great additions. It would also be good to add an interior only lock to the guest rooms. Some guests will leave a bit of a kitchen mess, but it's always gone in the morning. There wasn't anything that I didn't like, I just like a full review when I'm searching and assume others do, too.

2026-04-04 via Nuitee
S
Stacey solo_traveller us
7
Pros:

Honestly, I just needed a place to store my stuff because I was going on an overnight trip. And it was still there the next day and they were super accommodating when I was an hour late getting back. So for my needs it was 9/10 and great value. But I probably wouldn’t have felt comfortable staying there as a solo traveler.

2026-04-03 via Nuitee
G
González couple gt
4
2026-04-01 via Nuitee
O
Olivia couple gb
6
Good location with comfy beds but cold showers and bad WiFi
Pros:

Good location, comfy beds & friendly staff

Cons:

No hot water in the showers, the floors looked like they needed a good clean.

Paper thin walls which meant disrupted sleep

WiFi was terrible

2026-03-29 via Nuitee
T
Tamara solo_traveller mx
8
2026-03-25 via Nuitee
C
Concoha solo_traveller gt
10
Pros:

Un lugar tranquilo.

Cons:

NA

2026-03-23 via Nuitee
S
Serhan solo_traveller nl
8
2026-03-17 via Nuitee
L
Lilly couple de
6
Pros:

Die Unterkunft hatte alles was wir für einen kurzen Aufenthalt brauchten und ein Gutes preis-Leistungs-Verhältnis. Außerdem war sie sauber und bei Fragen war Personal zu erreichen.

Cons:

Die Unterkunft ist nich nicht komplett fertig also zum Teil noch etwas Baustelle.

2026-03-14 via Nuitee
M
Maria José solo_traveller cl
9
2026-03-10 via Nuitee
J
Joy couple us
9
2026-02-27 via Nuitee
M
María couple gt
10
2026-02-27 via Nuitee