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Luxurious Amenities
Discover a private beach area, outdoor pool, and terrace - perfect for relaxation. Indulge in delicious cuisine at our on-site restaurant and unwind with a drink at the bar.
Scenic Views
Experience breathtaking garden, mountain, or pool views from our rooms, each equipped with a patio or balcony. Cozy up with plush bed linen and enjoy modern amenities for a comfortable stay.
Convenient Location
Located in Flores, with easy access to Mundo Maya International Airport and offering free shuttle services, Las Luciernagas Hotel Boutique is your ideal getaway destination. Experience canoeing and more nearby activities!
Book now to experience a luxurious stay at Las Luciernagas Hotel Boutique.
Pros:
1. El conductor de la barca fue muy atento y amable. Fue realmente encantador.
2. Las vistas al lago son bonitas y agradables.
Contras:
- Instalaciones sucias, muy viejas y en evidente estado de descuido.
- La habitación tenía un olor pésimo que no desaparecía ni siquiera ventilando.
- El lugar en general se siente muy descuidado y poco mantenido.
- Camas incómodas, lo que dificultó el descanso.
- Precio bastante caro para lo que realmente ofrece.
- La comida fue bastante normal tirando a mala, sin destacar en sabor.
- Si contratas alguna actividad con ellos, te cobran un 12% de comisión por pagar con tarjeta.
The staff - the ones we interacted with - are very friendly and try to help you with all that you need. Language is a barrier if you don't speak Spanish.
The location, across the lake from the side where the amenities, shops and the airport are, is a short 10 minutes boat transfer, a service offered freely by the hotel, from early morning till late evening. You need to call them to pick you up from Flores, so data and WhatsApp are essential. It works quite well once you know the colours of the boat.
We did not eat at the venue as our days were full with visits and we ate elsewhere, so can't comment.
The images used for marketing are quite a big departure from reality. Room 11 is a 3x3 m affair, and the balcony is as wide as the legroom in an economy class flight.
We endured sewage smell in the bathroom, as the shower does not have a draining hole, rather a slit in the wall which drains into the sewage pipe (photo). You'll need to block with a towel. The water faucets have cold and hot identified by the red and blue manually applied paint thumbprints. The showerhead leaks all over. The view from the balcony needs to be kept from horizontal upwards, otherwise you will be looking at remnants from building materials and other general rubbish.
The swimming pool was non functional and the state of it a far cry from the marketing photos.
We have been travelling in the most far flung corners of this planet and we think to have a fairly good idea of what a number of stars mean for a hotel.
This accommodation was a disappointment for what's on offer for the money charged for room 11.
La amabilidad del personal, siempre estuvieron pendientes de la llegada y las necesidades de mi familia. Llegamos antes de tiempo y tuvieron lista la habitación para que pudiéramos prepararnos
Todo excelente
La habitación era muy cómoda, cama excelente y baño muy bueno. Queda muy cerca de El Chechenal
El personal es muy amable y el servicio de lancha está disponible casi de inmediato
La zona de playa podría estar mejor acondicionada ya que su localización es excelente.
Podría tener mejores opciones el restaurante para temas de cena.
We loved the location in the jungle and on the lakefront. It was mostly quiet except for the place next door blaring their music. The food was very good, especially the pancakes, but the service was very, very slow. The staff was friendly and helpful. Getting a boat back and forth to the island was very quick and easy. Beds were comfortable and sheets were changed daily. We loved swimming in the lake.
The construction/overall messiness of the place. Some broken and run down areas. Slow food service. Price seemed a little high for what you're getting.
Super buena ubicación!! Adicionalmente, el hotel cuenta con servicio de lancha para llevarte y traerte de Flores cuando se requiera. El servicio del personal del hotel es muy bueno, todos son muy amables. También se pueden caminar senderos y hay una playa cerca. Hay mucho descanso y paz!!!
Las instalaciones tienen mucho potencial. Aunque mi habitación estuvo bien, quizá las zonas comunes podrían tener mejoras.
Very nice staff. Helpful in arranging transfers. Interesting location on the shore of Lake Petén. Restaurant on site. Monkeys and birds. Swimming in the Lake. Ten minute boat ride to Flores.
Lots of construction beginning early in the morning.
Not a lot to like really other than the view over the lake and the boat transfer back and forth. Tono, the boat driver, was great and available at all ours.
Where to start? I need more than a box.
Very run down,
Hard bed so asked to move rooms which was allowed, thank goodness.
Ants running across the bed in both rooms.
Furniture poor.
Pool poor.
Jacuzzi poor.
Decking dangerously poor, not even swept down, so extremely slippy.
Not sure if there was a restaurant as it seemed to be a reception area with the upstairs area closed off.
For the money paid this was very very poor and I'm surprised to think that booking.com allow it on their site.
So much potential as in a fabulous location but just absolutely nothing about it that we can say we enjoyed.
Regelen van tours was perfect evenals hoe je het bootje kon reserveren. Medewerkers waren aardig en kamer was perfect.
Onduidelijk hoe je naar de opgravingen om de hoek kan komen. Wordt ook niks over verteld. Het zwembad is wat oud en ligt niet in de zon. De openbare ruimte zouden wel wat opgeknapt kunnen worden.
Todo, la paz y la buena vibra que te hace sentirse seguro.
Que la cocina cierre muy temprano.
Beautiful location, lush greenery and right on the water. Beautiful sunsets, comfortable beds and spacious rooms.
Our bathroom had an occasional really foul sewage smell. The shower water pressure was extremely low. Our towel rack in the bathroom broke off. These are small details, but they still contributed to our overall experience.
Cómodo
Un poco ruidoso en ocasiones
Las instalaciones están hermosas y las habitaciones muy cómodas
Todo estuvo exelente
La tranquilidad del lugar y la atención del personal además de la limpieza.
Lugar muy tranquilo y perfecto para relajarse, con la ventaja de que está a 5 minutos en bote de la Isla de Flores y el hotel da el servicio de transporte gratuito. También tienen kayaks para explorar los alrededores del lago. La comida del restaurante muy buena.
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