VALY Hotel

Hotels
9 (4008 reviews)
شارع عبدالله بن حرام , Al Madinah , sa

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast
Cons:
Small bathroom space
Bugs in bathroom
WiFi issues

Categories

Cleanliness
8.25
Mixed reviews; generally clean, but small bugs noted in the bathroom.
Service
9.25
Staff noted as very welcoming and accommodating, with several positive mentions of staff members.
Location
9.25
Proximity to the haram and good comments on convenience.
Room Quality
8.75
Rooms are clean and nice, but some concerns about bathroom space.
Amenities
9.25
Good breakfast and facilities, though specific amenities not heavily featured in reviews.
Value for Money
8.75
Exceptional value noted; however, some concerns about price expectations.
Food and Beverage
9.25
Breakfast is consistently praised, with a variety of positive comments.
Overall Experience
9.25
Strong positive sentiment overall; many guests indicated highly satisfactory experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:43

Property Description

Luxurious Accommodation

Indulge in air-conditioned rooms with modern amenities and comfortable furnishings at Valy Hotel. Enjoy free WiFi, private parking, and room service to enhance your stay.

Convenient Facilities

Benefit from the business centre and concierge service provided for your convenience. Dine at the on-site restaurant and explore the nearby Al-Masjid an-Nabawi just a short distance away.

Warm Hospitality

Experience exceptional service from our bilingual staff fluent in Arabic and English. Receive valuable tips and assistance at the reception desk throughout your visit.

Book your stay at Valy Hotel now for a memorable experience in Al Madinah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9
Based on 4008 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
Z
Zeeshan Hanif • solo_traveller • pk
10
Pros:

Good 👍

Cons:

I like 💘

2026-06-27 • via Nuitee
H
hasan ali • extended_group • kw
9
They must clean room everyday
Pros:

Breakfast location

Cons:

No housekeeping

2026-06-27 • via Nuitee
M
Mahmoud Khalil • solo_traveller • eg
8
2026-06-27 • via Nuitee
منيره • family_with_children • sa
10
Pros:

نظافه المرفق . واحترام الموظفين .. واشكر شهامة الاستاذ نايف على موقفه الرجولي ..

Cons:

لاشي

2026-06-27 • via Nuitee
M
Mohamed • extended_group • eg
8
2026-06-27 • via Nuitee
M
Mohamed • couple • be
10
Magnifique
Pros:

Vraiment magnifique ! Propre, personnel au top et les chambres magnifiques. Meilleur rapport qualité prix en + de la proximité de la mosquée du prophète a à peine 2minutes 30 à pieds.

Cons:

Tout était waw

2026-06-27 • via Nuitee
Y
Yusuf • family_with_children • tr
10
2026-06-27 • via Nuitee
H
Heba • couple • eg
10
Pros:

The staff was great, especially Mr. Taha the restaurant manager, the receptionists, Miss Waad.. Thank you for the great hospitality.

Cons:

The location was great but only for men, it’s far from the women’s gates.

2026-06-27 • via Nuitee
A
Abdul Hanif • solo_traveller • gh
8
It was fun but needs improvement
Pros:

It’s great especially with their customer relationship

Cons:

Not regular to keep rooms tidy

2026-06-27 • via Nuitee
خالد • extended_group • sa
10
2026-06-26 • via Nuitee
W
Wadah • extended_group • sa
4
Bad experience you can get better hotel and not recommended
Pros:

Cleaning generally ok

Cons:

No parking at all
Receptionists is very rude and they have unprofessional behaviour

2026-06-26 • via Nuitee
O
Osama • solo_traveller • sa
10
2026-06-26 • via Nuitee
S
Sokhna Fatou • couple • sn
9
2026-06-26 • via Nuitee
M
Mustafa • extended_group • eg
10
Pros:

To be honest, every aspect of this hotel exceeded my expectations. The reception team was outstanding—warm, welcoming, and attentive—frequently offering complimentary drinks, authentic Arabic coffee, and dates. The bellmen were always greeting us with a smile and eager to assist.

While the room was not particularly spacious, it was immaculately clean, tidy, and exceptionally well-maintained. Everything felt brand new, and all provided amenities appeared untouched. The in-room refrigerator was spacious and functioned perfectly, and both the iron and ironing board were of high quality.

A particularly thoughtful touch was the extensive pillow menu, which allowed us to choose from various options, including extra soft and memory foam, to suit our personal comfort needs.

The breakfast buffet offered a variety of delicious, high-quality, and well-presented food. I would like to extend a sincere thank you to Mr. Mahmoud Nabawy, the restaurant supervisor, for his professionalism and warmth. When he noticed my wife was suffering from a cough, he immediately directed one of his most helpful waiters, Mahmoud Shamim, to bring her herbal tea and warm drinks. Beyond that, he kindly arranged for a complimentary fruit basket to be sent to our room—a gesture we truly appreciated.

The hotel’s location is also excellent, situated just a seven-minute walk from Al-Masjid Al-Nabawy, with the closest access being Gate 365 (The eastern side I persume), right next to Al-Baqi’ Gate.

Cons:

There was only one aspect of our stay that fell below expectations. On one occasion, room service was significantly delayed; after I requested cleaning through reception, it took an hour for a staff member to arrive. Unfortunately, the service provided by that individual was subpar. While tidying the bed, some booklets from the nightstand slid under the bed, and he failed to notice them. Furthermore, he used the remaining toilet paper to clean the bathroom but neglected to replace it, and he failed to restock our complimentary water bottles.

However, when I reported this to the front desk, they immediately apologized, owned the problem and offered to send someone else for a second cleaning, which I declined. They did, however, promptly send up extra water, tissues, and toilet paper to resolve our immediate needs. I appreciated that on the following day, management ensured a different, more professional employee was assigned to our room for cleaning.

2026-06-26 • via Nuitee
H
Howizi • solo_traveller • sa
10
Pros:

الفندق جميل وقريب من الحرم وطاقم الاستقبال راقي بدون استثناء

Cons:

لا يوجد اي ملاحظه

2026-06-26 • via Nuitee
A
Arslan • solo_traveller • sa
6
Average stay .
Pros:

Location

Cons:

Much expensive, washroom too small

2026-06-26 • via Nuitee
طاهر • couple • sa
8
2026-06-25 • via Nuitee
F
Farheen • family_with_children • in
8
2026-06-25 • via Nuitee
صبري • solo_traveller • sa
9
2026-06-24 • via Nuitee
A
Abdullah • solo_traveller • sa
10
Cons:

المواقف للنزلاء بمقابل مادي وهذا سئ جدا جدا يفترض ان تكون مواقف السيارة مجاني لو مبلغ رمزي مثلا الساعة بريال .

2026-06-24 • via Nuitee