Casa Hotel Sura

Hotels
7.6 (419 reviews)
400 metros norte del Hospital de Niños de Costa Rica, calle 20-18 avenida 7a. , San José , cr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Helpful staff
Cons:
Noise from other guests
No reception on-site
Inconvenient amenities

Categories

Cleanliness
6.85
Some guests noted issues with cleanliness due to noise from other rooms and unpleasant odors.
Service
7.85
Staff were described as helpful, although check-in was challenging due to absence at premises.
Location
8.35
The location is convenient for bus access and near the city center.
Room Quality
7.85
Rooms were generally clean and comfortable, though one review mentioned a broken TV.
Amenities
7.35
Certain amenities were lacking, with no A/C and issues with charging plugs.
Value for Money
7.85
Guests felt they received good value for the price paid, despite some negatives.
Food and Beverage
7.35
Breakfast arrangements were inconvenient, impacting the overall food experience.
Overall Experience
7.35
The overall sentiment was mixed, with a need for improvements in management and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:54

Property Description

Convenient Location
Hotel Sura, nestled in San José, offers a perfect blend of tranquility and accessibility. With key attractions like La Sabana Metropolitan Park and Estadio Nacional de Costa Rica just a stone's throw away, your stay promises both relaxation and adventure.

Comfortable Accommodation
Each room at Hotel Sura is thoughtfully designed to provide a comfortable and homely experience. From the cozy bed linen to the refreshing garden view balcony, every detail is tailored to ensure a relaxing stay for every guest.

Exceptional Services
At Hotel Sura, your comfort is our top priority. Enjoy a hearty vegetarian breakfast each morning and take advantage of amenities like the 24-hour front desk, airport transfers, and free WiFi. Our dedicated staff is committed to making your stay unforgettable.

Ready to experience the charm of Hotel Sura? Book now for an unforgettable stay in San José.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 419 reviews
Cleanliness: 6.85
Service: 7.85
Location: 8.35
Room Quality: 7.85
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.35
C
Cruz Diaz • family_with_children • cr
8
Pros:

El servicio

Cons:

Todo bien

2026-02-26 • via Nuitee
W
Wilbert • family_with_children • us
10
2026-02-14 • via Nuitee
S
Samuel • couple • de
9
Incredibile
Pros:

L’emplacement et très bon

Cons:

Les toxico dehors

2026-02-12 • via Nuitee
G
Gerold • family_with_children • de
10
Pros:

Sehr freundliches Personal, schönes Zimmer. Mehrere Busterminals gleich um die Ecke. Comedor und Supermarkt gleich um die Ecke. Einchecken über Stray Cat Hostel (100m entfernt)

2026-02-11 • via Nuitee
R
robert • couple • us
5
I was alone in the property
Pros:

The situation has changed from my last stay on 2020. There was no security, or night desk
We were alone in the property.
We had to walk across a very busy street for breakfast in

To a hostel ow Ed by the same guy

Cons:

I woul have liked some on site manager at
Least. And the breakfast was a hassle

2026-01-23 • via Nuitee
E
Erika • solo_traveller • hu
9
Néhány napos tartózkodáshoz ideális
Pros:

Biztonságos , jól megközelíthető, ingyen reggeli egy közeli hostelben, egy barátságos cica!

Cons:

A fürdőszoba csapja javításra szorul, állt mindig a víz alatta

2026-01-22 • via Nuitee
B
Bermudez • solo_traveller • cr
9
normal
Pros:

La ubicacion, facilidad para transportes

Cons:

la habitacion un poco pequeña y sin vista

2026-01-22 • via Nuitee
M
Maribel • couple • cr
10
2026-01-20 • via Nuitee
B
Bilyana • family_with_children • bg
10
Pros:

El hotel está muy bien ubicado, cerca del centro y del casco histórico. El personal fue muy amable y nos ayudó con todo. Tuvimos una estancia maravillosa. Gracias.

2026-01-20 • via Nuitee
J
Jerson • family_with_children • cr
7
Bueno por el precio podria mejorar.
Pros:

Buen desayuno, la habitación muy cómoda.

Cons:

Falto el aire acondicionado o mínimo un abanico, el parqueo es muy incomodo para ingresar con el vehículo y hay que hacer fila para ingresar y para salir del parqueo.

2026-01-19 • via Nuitee
H
Hernaldo • family_with_children • cr
8
Muy bueno
Pros:

La habitación

Cons:

Que no tienen recepción en el Hotel Sura

2026-01-19 • via Nuitee
B
Bo • solo_traveller • cn
7
总体感觉良好
Pros:

有两个房间外面有大阳台，方便长时间居住的人晾晒衣服。

Cons:

早餐品种有点单一。

2026-01-19 • via Nuitee
S
Soruco • couple • bo
10
Pros:

La atención del personal

Cons:

Todo me gusto

2026-01-15 • via Nuitee
R
Ronni • couple • us
8
2026-01-12 • via Nuitee
J
Johnson • family_with_children • us
10
2025-12-31 • via Nuitee
G
Georg • family_with_children • gr
7
2025-12-27 • via Nuitee
L
Laura • family_with_children • es
6
Pros:

Hotel para amantes de gatos, correcto

2025-12-24 • via Nuitee
D
denis • solo_traveller • ca
5
Alte d’une nuit au bon endroit pour prendre le bus le lendemain.
Pros:

Localisation commode près de la station d’autobus

Cons:

Accueil compliqué parce que le propriétaire gère plus d’un établissement. Petit déjeuner minimaliste. N’accepte les cartes de crédit qu’en facturant une surcharge de 10%. De plus, on ne peut payer en monnaie locale qu’au prix d’un taux de change US prohibitif. C’est une pratique détestable.

2025-12-24 • via Nuitee
N
Nicole • family_with_children • mx
1
Stay anywhere else but here!
Pros:

Nothing.

Cons:

Everything.

2025-12-23 • via Nuitee
S
Sebastian Oros • family_with_children • bo
9
2025-12-20 • via Nuitee