Saint George Palace Aparthotel

Hotels
8.6 (1394 reviews)
5 Kosherinata Str. , Bansko , bg

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Children allowed

Facilities

Free beach shuttle
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Modern hotel
Great food and friendly staff
Cons:
Room maintenance issues
Poor spa facilities

Categories

Cleanliness
7.81
Room cleanliness issues reported including dirty walls and clogged drains.
Service
9.28
Friendly staff mentioned, though reception experience was poor for some.
Location
8.82
Quiet and peaceful due to distance from the city center, but accessibility may be an issue in winter.
Room Quality
7.77
Rooms need renovation; issues with strange smells and basic kitchenware missing.
Amenities
7.3
Spa facilities poorly maintained, with non-working steam room and Jacuzzi.
Value for Money
9.26
Overall perceived value is good based on positive reviews about food and service.
Food and Beverage
9.81
Food quality was consistently praised, particularly restaurant offerings.
Overall Experience
8.78
Mixed feelings due to some positive points overshadowed by service and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:54

Property Description

Luxurious Apartments at the Foothills of Pirin Mountains
Experience elegance at Apart Hotel Saint George Palace Bansko, a 4-star complex bordering the stunning Pirin National Park. Enjoy panoramic views of Bansko, Pirin, and Rila mountains from the large Relax area offering massage services.

Convenient Shuttle Service and Self-Catering Facilities
Benefit from a free shuttle to the gondola's first station during winter. The self-catering apartments feature kitchenettes, spacious seating areas, and flat-screen TVs. Cook with ease using provided utensils or dine at the on-site Restaurant offering a variety of cuisines.

Ultimate Relaxation and Entertainment
Indulge in the free relax zone with an indoor pool, hot tub, sauna, fitness center, and more. Unwind at the sports bar or the panorama bar with mountain views. With a prime location near the Gondola Lift station, Saint George Palace Hotel is your gateway to a memorable stay.

Important information:

Please note that the children's play area is unsupervised and that children must be accompanied by an adult.

Please note that the property reserves the right to pre-authorize your card any time after your booking or prior to arrival.

Please be aware that cooking is available only in some of the apartments and there is additional charge.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BGN 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1394 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 7.77
Amenities: 7.3
Value for Money: 9.26
Food and Beverage: 9.81
Overall Experience: 8.78
Αθανάσιος • family_with_children • gr
8
.το προσωπικό ευγενικό κ εξυπηρετικό.το φαγητό πολύ καλο.οι χωροι καθαροί κ περιποιημενοι.
Pros:

Μου άρεσε η τοποθεσία.το προσωπικό ήταν πολύ φιλικό κ το φαγητό επίσης εξαιρετικο.

Cons:

Δεν μου άρεσε το ότι δεν καθαρίστηκε το δωμάτιο για όσες μέρες μείναμε.για μια οικογένεια με δύο παιδιά για 3μερες μόνο να μαζέψεις τα σκουπίδια από το καλάθι.απαραδεκτο.

2026-03-25 • via Nuitee
D
Dayana • extended_group • bg
9
Pros:

The location

Cons:

It was a little dirty

2026-03-19 • via Nuitee
D
Daniel • couple • bg
10
2026-03-19 • via Nuitee
L
Loreta • extended_group • bg
8
Pros:

breakfast was nice

Cons:

tv, shampoo and soap

2026-03-17 • via Nuitee
T
Tomi • couple • bg
7
2026-03-17 • via Nuitee
N
Nataliia • family_with_children • ua
10
2026-03-17 • via Nuitee
D
Dragomir • couple • bg
5
2026-03-16 • via Nuitee
D
DobrilL • family_with_children • bg
8
2026-03-16 • via Nuitee
Теодора • family_with_children • bg
10
Pros:

Всичко беше на ниво. Храната изключително вкусна, както винаги. За втори път отсядаме в хотела и апартамента беше голям, просторен и удобен.

2026-03-15 • via Nuitee
D
Dimitar Sideris • family_with_children • bg
7
Pros:

I liked the facilities, the view, the staff and the food!

Cons:

When we tried to empty the bathtub, dirt came out of the siphon and it started to smell bad. There was no buffet on the first night and we were not warned. There is a stove and hotplates, but no pots and pans (cooking utensils).

2026-03-15 • via Nuitee
G
Georgi • family_with_children • bg
9
Good if you have dogs
Pros:

It was a big apartment. Perfect for 6 people and 2 babies and a dog. It was quiat, free parking, free shuttle and other, sounna and pool included in the price.

Cons:

The inside looks cheep. Poor finish work, cheep furniture. This is fine. But there is little kitchen stuff. You cannot cook anything. You can pay 25 euro to get some but they are still not much.

2026-03-14 • via Nuitee
O
OLIVER • family_with_children • mt
8
Pros:

The hotel was good

Cons:

It was a bit far from the centre and going back to the hotel after skiing is an uphill walk and the service provided by the hotel to Nd fro from the condola ends at 5 o clock which is to early to stop

2026-03-14 • via Nuitee
A
Adrian • family_with_children • ro
9
2026-03-13 • via Nuitee
A
Adrian • extended_group • ro
9
Curat, frumos, recomand!!
Pros:

Locatie frumoasă, curățenie, personal super amabil!

Cons:

Fata de anul trecut ae simpte o ușoară degradare a serviciilor, jacuzzi nu a funcționat corespunzător pe perioada sejurului

2026-03-13 • via Nuitee
E
Emilija • extended_group • mk
10
2026-03-09 • via Nuitee
B
Butunoiu • family_with_children • ro
8
Vom mai reveni la dumneavoastră.
Pros:

Micul dejun a fost diversificat, cu multe opțiuni și proaspăt. Personalul a fost drăguț, sala destul de lejeră, fara aglomeratie iar cafeaua a fost excelentă. Poate ca ar fi indicat la la cina sa puneti si ceva de baut, apa sau suc. Nu cred ca sărăcește hotelul daca se pun aceste produse pe masa, noi am cumparat,m dar ptr o gazduire exeplara, nu cred ca ar fi fost o problema ca apa sa existe pe masa oaspetilor si la cine.

Cons:

Am facut comanda conform ofertei de la bar, pe doua zile, dupa ora 16.00 unde se specifica faptul că se ofera la un meniu burger sau pizza căte o bere din partea casei. Am facut doua zile comanda dupa ora 16.00 dar nu am beneficiat de acea oferta si nici nu am intrebat.

2026-03-05 • via Nuitee
R
Robertina • extended_group • mk
9
2026-03-03 • via Nuitee
S
Sylvia Milusheva • family_with_children • bg
1
Провалена почивка
Cons:

Тотална мизерия !!! Буболечки ,косми под възглавниците и в целия апартамент, мръсна баня,петна навсякъде.

2026-03-02 • via Nuitee
N
NIKOLAOS • family_with_children • gr
10
2026-03-01 • via Nuitee
Христо • couple • bg
9
2026-03-01 • via Nuitee