Hospedaje El Viajero

Hotels
8.4 (2013 reviews)
final de la calle santader a media cuadra del lago , Panajachel , gt

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Shared kitchen
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Complimentary beverages
Cons:
Noise issues
Maintenance complaints
Bathroom privacy concerns

Categories

Cleanliness
7.93
Some reviews mention clean rooms, but there are concerns about odors and maintenance.
Service
8.9
Many guests highlight friendly and helpful staff, contributing positively to their experience.
Location
9.14
The location is frequently praised for being convenient and central, near the ferry and restaurants.
Room Quality
7.59
While some rooms are described as comfortable, there are complaints about maintenance issues and privacy.
Amenities
8.62
Guests appreciate the available amenities like free coffee and facilities, though some issues are noted.
Value for Money
8.28
Overall, guests feel the accommodations are reasonably priced given the location and services.
Food and Beverage
8.63
Complimentary coffee and tea service was positively mentioned.
Overall Experience
8.1
Guests generally have a positive experience despite some issues reported with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:38

Property Description

Rustic Charm and Tranquil Setting: Hospedaje El Viajero, nestled in the tropical town of Panajachel by the stunning Atitlán Lake, offers a rustic-style building and a serene garden, providing a perfect escape from the hustle and bustle.

Comfortable Accommodation: Each room features functional décor, a TV with cable channels, and some even include a terrace or balcony for guests to enjoy the picturesque views. With private bathrooms in every room, your comfort is our priority.

Convenience and Hospitality: Enjoy the convenience of free WiFi throughout the property, a 24-hour front desk for all your needs, and a roof-top terrace to unwind and soak in the breathtaking surroundings.

Experience the tranquility and comfort at Hospedaje El Viajero - book your stay now for an unforgettable getaway!

Important information:

Please take a note that for payment with credit cards will be a extra charge of 5% fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GTQ 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for GTQ 70 per person per night when using an available extra bed.
    People 16 years old and over stay for GTQ 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2013 reviews
Cleanliness: 7.93
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.63
Overall Experience: 8.1
J
jazmina • extended_group • cl
9
2026-03-07 • via Nuitee
T
Tyler • family_with_children • ca
8
Pros:

The location was great, right in the Main Street and close to the water taxis! Free coffee, water and tea.

2026-03-07 • via Nuitee
A
Angelica Julieth • family_with_children • co
9
Bueno pero mejoraria el baño
Pros:

La amplitud de la habitacion, tenia bastante luz natural y lo cómoda de las camas

Cons:

El agua fria, y no tiene buen drenague el sitio donde uno se baña tarda mucho tiempo en bajar el agua

2026-03-07 • via Nuitee
C
Chaves Cerdas • extended_group • cr
8
Pros:

Todo

Cons:

No servía el tele y la cama sonaba feo, cada vez que uni se movía dormido sobaba y te despertaba

2026-03-07 • via Nuitee
E
Emerick • couple • fr
8
Pros:

L'hospedaje est en retrait de la rue principale, ce qui est très appréciable car très calme.
Il y a de l'eau chaude

Cons:

La chambre n'est pas grande mais emplement suffisante

2026-03-06 • via Nuitee
Y
Yaritza • couple • bz
10
2026-03-06 • via Nuitee
K
katherine ruby • solo_traveller • gt
10
Pros:

La habitación era muy cómoda y calida. La terraza es muy linda y tiene muy buena vista

Cons:

Nada en particular

2026-03-04 • via Nuitee
J
Joachim • solo_traveller • at
10
Preis Leistung mehr als gerecht. Die Lage mitten im Ort und doch die 50 Meter von der Strasse weg.
Pros:

Lage

2026-03-04 • via Nuitee
L
Laura Johanna • solo_traveller • at
8
Comfy and easy to reach
Pros:

I liked the big room and the comfy bed. Also the shower was big

Cons:

The water was not always hot

2026-03-03 • via Nuitee
D
dalay • solo_traveller • co
10
Fácil de ubicar. Comodo personal agradable
Pros:

Todo. Es increíble. Es espacioso.

Cons:

Todo me gustó

2026-03-03 • via Nuitee
N
nir • solo_traveller • de
9
Recomended
Pros:

Great location .good room.

2026-03-03 • via Nuitee
V
virginie • couple • fr
9
2026-03-03 • via Nuitee
C
Cindy • extended_group • cr
9
Lugar cómodo, céntrico, accesible a todo y personal amable
Pros:

Céntrico, fácil acceso

Cons:

Había una cucaracha en el baño

2026-03-03 • via Nuitee
M
Marc • solo_traveller • us
8
Pleasant and central
Pros:

A low key, friendly atmosphere in a central location with access to everything Panajachel has to offer.

2026-03-02 • via Nuitee
E
eve • family_with_children • gb
8
Pros:

It's really centrally located but quiet, which is an unusual combination to find. The staff were really helpful, I needed to change the date of my stay and rebook a shuttle, the staff were incredibly helpful.

Cons:

The water in the bathroom sink wasn't working in one of the bathrooms.

2026-03-01 • via Nuitee
I
Isabelle • solo_traveller • ca
8
2026-03-01 • via Nuitee
J
Jenna • couple • gb
10
Great value for money
Pros:

Great value for money, just off the main street but far back enough to allow for a good nights sleep. Simple but had everything we needed during our one night stay.

2026-02-28 • via Nuitee
R
Raquel • couple • es
10
2026-02-28 • via Nuitee
L
Lamarcade • extended_group • fr
8
2026-02-28 • via Nuitee
M
Marcelo • solo_traveller • ar
10
Pros:

La amabilidad del personal son super

2026-02-27 • via Nuitee