Hospedaje El Viajero

Hotels
8.4 (1952 reviews)
final de la calle santader a media cuadra del lago , Panajachel , gt

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Shared kitchen
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Complimentary beverages
Cons:
Noise issues
Maintenance complaints
Bathroom privacy concerns

Categories

Cleanliness
7.93
Some reviews mention clean rooms, but there are concerns about odors and maintenance.
Service
8.9
Many guests highlight friendly and helpful staff, contributing positively to their experience.
Location
9.14
The location is frequently praised for being convenient and central, near the ferry and restaurants.
Room Quality
7.59
While some rooms are described as comfortable, there are complaints about maintenance issues and privacy.
Amenities
8.62
Guests appreciate the available amenities like free coffee and facilities, though some issues are noted.
Value for Money
8.28
Overall, guests feel the accommodations are reasonably priced given the location and services.
Food and Beverage
8.63
Complimentary coffee and tea service was positively mentioned.
Overall Experience
8.1
Guests generally have a positive experience despite some issues reported with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:38

Property Description

Rustic Charm and Tranquil Setting: Hospedaje El Viajero, nestled in the tropical town of Panajachel by the stunning Atitlán Lake, offers a rustic-style building and a serene garden, providing a perfect escape from the hustle and bustle.

Comfortable Accommodation: Each room features functional décor, a TV with cable channels, and some even include a terrace or balcony for guests to enjoy the picturesque views. With private bathrooms in every room, your comfort is our priority.

Convenience and Hospitality: Enjoy the convenience of free WiFi throughout the property, a 24-hour front desk for all your needs, and a roof-top terrace to unwind and soak in the breathtaking surroundings.

Experience the tranquility and comfort at Hospedaje El Viajero - book your stay now for an unforgettable getaway!

Important information:

Please take a note that for payment with credit cards will be a extra charge of 5% fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GTQ 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for GTQ 70 per person per night when using an available extra bed.
    People 16 years old and over stay for GTQ 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1952 reviews
Cleanliness: 7.93
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.63
Overall Experience: 8.1
T
Tibo extended_group be
7
2026-02-14 via Nuitee
S
Simao solo_traveller pt
8
2026-02-13 via Nuitee
F
FILOU40 family_with_children fr
10
2026-02-13 via Nuitee
F
Francoise solo_traveller fr
10
2026-02-12 via Nuitee
K
Karen couple gt
5
Affordable but too noisy
Pros:

Good location, good price.

Cons:

Very noisy! You could hear everyone talking, people entering the rooms, cats on the ceiling, roosters.
very cold, no air conditioning, too few blankets and pillows.

2026-02-12 via Nuitee
O
Oliver couple de
9
2026-02-12 via Nuitee
C
Clément family_with_children fr
10
Pros:

Quiet place, clean, central location.

Cons:

Nothing

2026-02-11 via Nuitee
S
Sandra couple fr
10
Séjour au pied du lac
Pros:

Le lieu central
Le personnel très serviable
Le parking à proximité

2026-02-11 via Nuitee
C
Carlos Antonio Naranjo Sanchez solo_traveller cr
10
2026-02-11 via Nuitee
Y
Yumiko family_with_children gt
8
Pros:

部屋広めで清潔でした。無料のドリンクサービスがあり屋上テラスで鳥を眺めながらティータイムを過ごせました。

Cons:

屋上シャワールームにボディソープがなかったことくらいです。

2026-02-10 via Nuitee
E
Edwincito1969 couple ca
10
Pros:

Great hotel near the lake

Cons:

Better pillows would be nice and blankets

2026-02-10 via Nuitee
F
FILOU40 family_with_children fr
9
Pros:

Situation parfaite près de l embarcadere, parking à côté, très calme

2026-02-10 via Nuitee
M
Marie Christine couple fr
7
2026-02-10 via Nuitee
W
William extended_group us
9
2026-02-09 via Nuitee
W
William extended_group us
8
2026-02-09 via Nuitee
E
ecoraza extended_group mx
7
Buen lugar para elegir en Pana
Pros:

El hotel está excelentemente bien ubicado en el centro sobre la calle más importante, cerca de restaurantes y del puerto de salida de las barcas para los otros destinos del lago. Las habitaciones son confortables y amplias aunque con disponibilidad limitada sobre todo en habitaciones con baño privado quedando las de baño compartido que no presentan tanta comodidad

Cons:

La señal de internet en el sistema que tienen de código QR no funciona y tuve que pedir la señal manual la que terminó funcionando bien. Las habitaciones de arriba, sobre todo la 9 tiene problemas importantes de ruidos, sobre todo en días de viento donde las láminas están mal colocadas sin aseguramientos suficientes y producen un ruido muy ensordecedor y preocupante porque da la sensación que se vuelan en cualquier momento. Por suerte hubo disposición de quienes lo atienden para cambiar de habitación.

2026-02-09 via Nuitee
P
Pascal couple ca
8
2026-02-09 via Nuitee
N
Nicol Samanta couple co
10
Buen Hospedaje para mochileros
Pros:

Está muy bien ubicado sobre toda la calle principal de Panajachel. Muy lindo y acogedor. A pesar de alojarnos en una habitación privada con baño compartido, el baño siempre se encontraba limpio.

2026-02-08 via Nuitee
M
Monteros extended_group gt
9
2026-02-08 via Nuitee
J
Julius couple it
9
Der Papagei Patcho macht den Aufenthalt spektakulär
2026-02-08 via Nuitee