Hospedaje El Viajero

Hotels
8.4 (2034 reviews)
final de la calle santader a media cuadra del lago , Panajachel , gt

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Shared kitchen
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Complimentary beverages
Cons:
Noise issues
Maintenance complaints
Bathroom privacy concerns

Categories

Cleanliness
7.93
Some reviews mention clean rooms, but there are concerns about odors and maintenance.
Service
8.9
Many guests highlight friendly and helpful staff, contributing positively to their experience.
Location
9.14
The location is frequently praised for being convenient and central, near the ferry and restaurants.
Room Quality
7.59
While some rooms are described as comfortable, there are complaints about maintenance issues and privacy.
Amenities
8.62
Guests appreciate the available amenities like free coffee and facilities, though some issues are noted.
Value for Money
8.28
Overall, guests feel the accommodations are reasonably priced given the location and services.
Food and Beverage
8.63
Complimentary coffee and tea service was positively mentioned.
Overall Experience
8.1
Guests generally have a positive experience despite some issues reported with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:38

Property Description

Rustic Charm and Tranquil Setting: Hospedaje El Viajero, nestled in the tropical town of Panajachel by the stunning Atitlán Lake, offers a rustic-style building and a serene garden, providing a perfect escape from the hustle and bustle.

Comfortable Accommodation: Each room features functional décor, a TV with cable channels, and some even include a terrace or balcony for guests to enjoy the picturesque views. With private bathrooms in every room, your comfort is our priority.

Convenience and Hospitality: Enjoy the convenience of free WiFi throughout the property, a 24-hour front desk for all your needs, and a roof-top terrace to unwind and soak in the breathtaking surroundings.

Experience the tranquility and comfort at Hospedaje El Viajero - book your stay now for an unforgettable getaway!

Important information:

Please take a note that for payment with credit cards will be a extra charge of 5% fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GTQ 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for GTQ 70 per person per night when using an available extra bed.
    People 16 years old and over stay for GTQ 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2034 reviews
Cleanliness: 7.93
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.63
Overall Experience: 8.1
Y
YUN-PAI • solo_traveller • tw
9
2026-05-09 • via Nuitee
S
Samuel • solo_traveller • ca
8
Bon rapport qualité/prix
Pros:

Bien situé. Sécuritaire

Cons:

Insonorisation des chambres

2026-05-09 • via Nuitee
L
Lars • solo_traveller • ch
7
Pros:

Overall good value.

Cons:

There was a parrot which had clipped wings.

2026-05-06 • via Nuitee
Y
Yumiko • solo_traveller • gt
9
Pros:

３回目の滞在です。湖に近い大通りに面したロケーションで便利ですが、静かです。鳥のさえずりが聞こえ、オウムが話してくれて、ハチドリやリスも遊びに来ます。花に囲まれたテラスでコーヒーを楽しむ時間がよかったです。
キッチンで調理もでき、シャワーのお湯も気持ちよく、快適に滞在できました。

Cons:

階段が急で少しこわかったです。

2026-05-06 • via Nuitee
S
Solorzano Morataya • extended_group • gt
10
2026-05-05 • via Nuitee
S
Solorzano Morataya • couple • gt
10
2026-05-05 • via Nuitee
P
Palacio • couple • co
10
Pros:

Excelente alojamiento,muy acogedor y agradable

2026-05-05 • via Nuitee
O
Otto • extended_group • gt
8
2026-05-04 • via Nuitee
야자 • solo_traveller • kr
8
Pros:

숙소가 깨끗하고 접근성도 괜찮았습니다

Cons:

영어로 의사소통에 어려웠음

2026-05-04 • via Nuitee
S
Sydney • solo_traveller • us
7
Great location for 1 night stays
Pros:

I liked how central the location was. Very close to one of the endpoints of Calle Santander, so it's easy to wake up early and watch the sunset. The private room has a TV, and the room is quite quaint. Really did enjoy the bird there (found it cute and funny actually). It jump scared me quite a few times when I arrived since it would say "Hello" or "Hi" and it sounded very human-like.

Cons:

The bathroom could have been cleaner.

2026-05-04 • via Nuitee
A
Andrea • solo_traveller • cl
7
Bien para el precio
Pros:

La ubicación

Cons:

La limpieza

2026-05-03 • via Nuitee
A
Ana • extended_group • es
9
Estupendo
Pros:

Estaba todo perfecto, instalaciones limpias y cuidadas

Cons:

Creo que sería más cómodo si hubiera un baño en cada planta

2026-05-03 • via Nuitee
I
irene • couple • es
4
Regular limpieza
Pros:

Muy bien ubicado, no ruidoso, bien calidad precio

Cons:

Poca limpieza, alguna cuki en la ducha, telarañas etc exterior poco cuidado

2026-05-02 • via Nuitee
J
Juliane • solo_traveller • de
9
Pros:

Die Lage ist zentral und nahe an Restaurants und 5 min. vom See und der Anlegestelle.

Cons:

Es gab einen länger andauernden Stromausfall und Ausfall des Wassers und der zuständige Mitarbeiter war wenig motiviert, den vorhandenen Generator anzuschließen. Ich hatte eine bereits gebuchte Anschlussreise und musste das Hotel morgens ungeduscht verlassen, weil Strom und Wasser er unmittelbar vor meiner Abreise wieder funktionierten.

2026-05-02 • via Nuitee
D
Donald • solo_traveller • ca
6
Pros:

One small washroom with shower for many guests.You really have to time your use of the washroom!

2026-05-01 • via Nuitee
B
Bruno • solo_traveller • br
9
Pros:

A localização é excelente, ficando próximo do ponto para pegar os barcos. O quarto estava limpo e os banheiros eram limpos com frequência.

Cons:

A internet no meu quarto não pegava muito bem, pois o sinal chegava bem fraco. Não foi nem possível conectar a tv do quarto na internet para assistir algum streaming.

2026-05-01 • via Nuitee
A
Alvarado • extended_group • cr
1
Podría mejorar
Pros:

El baño y habitaciones estuvieron limpios y el personal nos ayudó con lo necesario.

Cons:

Que el baño estuviese fuera de la habitación ya que al reservar no se especificó eso.

2026-04-30 • via Nuitee
C
Correa Quezada • couple • co
8
Pros:

Estaba a 6 minutos de la terminal de carrros y a 7 minutos del puerto para tomar las lanchas a los diferentes pueblos, entonces se podía hacer caminando , la ubicación muy buena , además tenías una de las calles principales saliendo del hospedaje, donde vendían artesanías y comida. El personal súper amable y servicial, te ofrecían agua, café y té de cortesía , súper bien. Precio - calidad me pareció muy bien

Cons:

La limpieza podía mejorar un poco, encontramos muchos zancudos al entrar a nuestra habitación y algunas telarañas

2026-04-30 • via Nuitee
C
Clayton • couple • us
10
Pros:

Great spot. Good location, nice facilities. Nice courtyard and terrace.

2026-04-29 • via Nuitee
P
pablo • couple • pa
8
Pros:

Como da habitación

Cons:

Las sabanas olían fuerte a aerosol

2026-04-29 • via Nuitee