Hospedaje El Viajero

Hotels
8.4 (2034 reviews)
final de la calle santader a media cuadra del lago , Panajachel , gt

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Shared kitchen
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Complimentary beverages
Cons:
Noise issues
Maintenance complaints
Bathroom privacy concerns

Categories

Cleanliness
7.93
Some reviews mention clean rooms, but there are concerns about odors and maintenance.
Service
8.9
Many guests highlight friendly and helpful staff, contributing positively to their experience.
Location
9.14
The location is frequently praised for being convenient and central, near the ferry and restaurants.
Room Quality
7.59
While some rooms are described as comfortable, there are complaints about maintenance issues and privacy.
Amenities
8.62
Guests appreciate the available amenities like free coffee and facilities, though some issues are noted.
Value for Money
8.28
Overall, guests feel the accommodations are reasonably priced given the location and services.
Food and Beverage
8.63
Complimentary coffee and tea service was positively mentioned.
Overall Experience
8.1
Guests generally have a positive experience despite some issues reported with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:38

Property Description

Rustic Charm and Tranquil Setting: Hospedaje El Viajero, nestled in the tropical town of Panajachel by the stunning Atitlán Lake, offers a rustic-style building and a serene garden, providing a perfect escape from the hustle and bustle.

Comfortable Accommodation: Each room features functional décor, a TV with cable channels, and some even include a terrace or balcony for guests to enjoy the picturesque views. With private bathrooms in every room, your comfort is our priority.

Convenience and Hospitality: Enjoy the convenience of free WiFi throughout the property, a 24-hour front desk for all your needs, and a roof-top terrace to unwind and soak in the breathtaking surroundings.

Experience the tranquility and comfort at Hospedaje El Viajero - book your stay now for an unforgettable getaway!

Important information:

Please take a note that for payment with credit cards will be a extra charge of 5% fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GTQ 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for GTQ 70 per person per night when using an available extra bed.
    People 16 years old and over stay for GTQ 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2034 reviews
Cleanliness: 7.93
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.63
Overall Experience: 8.1
S
Sheyra • couple • ni
7
2026-04-11 • via Nuitee
G
Geraldi • couple • cr
10
Pros:

La atención estuvo excelente

2026-04-10 • via Nuitee
M
Marie • couple • co
8
Pros:

L'hôtel est bien situé dans Panajachel et était calme lors de notre séjour.
Nous avons apprécié la cour intérieure était très mignonne et bien aménagée.
L chambre était simple, mais propre.
La literie était confortable.

Cons:

Rien à signaler.
Le personnel n'a pas été aussi aidant (ou n'était pas aussi bien informé) que dans d'autres hébergements concernant les tours et le transport vers Chichicastenango et les autres villages, mais c'est plutôt un détail.

2026-04-09 • via Nuitee
L
Leen • solo_traveller • be
9
Pros:

El ambiente, la limpieza, la paz al cerrar la puerta

Cons:

Que no fue indicado (o yo no lo ví) que el cobro fuera en el momento y no por tarjeta sin cobro vía Booking. Me hubiera gustado más ya que en otros países si funciona así.

2026-04-09 • via Nuitee
C
Carlos Felipe • solo_traveller • co
10
Pros:

La ubicación del hospedaje muy central al punto de embarcaciones, personal atento y respetuoso, cómodas la habitación. 10 de 10 😊🤙🇨🇴🫂🇬🇹

2026-04-08 • via Nuitee
L
Levitzky • family_with_children • ar
10
Excepcional
Pros:

Todo nos gustó, el lugar para comer, la habitación, la ubicación muy cerca de Todo!!. Cocina muy completa, café,té de cortesía las 24 hs

Cons:

Nada. Todo bien

2026-04-08 • via Nuitee
S
Sylvie • couple • gb
10
2026-04-07 • via Nuitee
G
guirola • couple • gt
10
Pros:

Lo que más me gustó es que aceptan mascotas y tienen su mini parqueo, además de la estación de café en las mañanas y en las tardes. Creo que eso le da un plus. Y también cabe destacar lo céntrico que está el lugar. La verdad que encontré mi hospedaje predilecto al volver a visitar panajachel

Cons:

Realmente todo estuvo excelente

2026-04-07 • via Nuitee
D
Daniel • couple • cr
8
Pros:

La disposición y gentileza del personal...

Cons:

Mal olor en el baño y salida lenta del desagüe tanto del lavatorio como de la ducha.

2026-04-07 • via Nuitee
M
Morales • family_with_children • gt
10
2026-04-06 • via Nuitee
G
Garcia • extended_group • gt
10
2026-04-05 • via Nuitee
J
Jennifer • solo_traveller • nl
8
Pros:

Stayed just 1 night. It was fine, especially considering the price. It's located next to the main road but not noisy. Clean bathrooms. Room had a fridge. Garden and roodtop terrace nice to sit. Would stay again.

2026-04-05 • via Nuitee
A
Amonte • couple • de
8
Ok
Pros:

Das Zimmer war schön, Bett gut, helles Zimmer, ansprechend eingerichtet.

Cons:

Es war laut, nachts wurde ständig geklingelt. Die Sanitäranlagen waren über eine gefährliche Wendeltreppe zu erreichen, die nachts nicht beleuchtet war. Das Personal wirkte muffelig.

2026-04-05 • via Nuitee
E
Elisa • extended_group • gt
9
Un cómodo espacio en excelente ubicación.
Pros:

La ubicación es muy buena y el personal muy atento. Me he quedado ya aquí dos veces y siempre son muy amables. Las habitaciones son cómodas.

Cons:

El baño podría haber estado un poco más limpio.

2026-04-04 • via Nuitee
E
Evelyn • couple • cr
10
Pros:

Cercanía con el aeropuerto

2026-04-04 • via Nuitee
C
carol • couple • gb
8
2026-04-03 • via Nuitee
R
Richard • couple • gb
9
2026-04-02 • via Nuitee
J
Jhonathan • couple • br
8
Pros:

Excelente localização. Bem no centro turístico perto de tudo e do lago onde são feitos os passeios de barco para os vilarejos.
A equipe é simpática e ajuda com o que precisar.
O quarto é simples mas confortável. A hospedagem ainda disponibiliza um café grátis para os hóspedes.
Se for de carro (e ele não for muito grande) é possível estacionar dentro da hospedagem por um valor bem mais em conta do que nos estacionamento privados na cidade. Cabem poucos carros lá dentro, mas quando fomos nao tinha nenhum carro lá.

Cons:

Em alguns momentos da manhã a luz acabou, mas isso acho que é algo normal lá na cidade.
A noite não tivemos problema.
O chuveiro é ok.

2026-04-02 • via Nuitee
C
Cristiane • solo_traveller • br
10
2026-04-02 • via Nuitee
S
Stefany • couple • pe
7
Alojamiento básico
Pros:

Cerca a la avenida principal

Cons:

Red wifi poca señal

2026-04-02 • via Nuitee