Hospedaje El Viajero

Hotels
8.4 (2172 reviews)
final de la calle santader a media cuadra del lago , Panajachel , gt

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Garden
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Complimentary beverages
Cons:
Noise issues
Maintenance complaints
Bathroom privacy concerns

Categories

Cleanliness
7.93
Some reviews mention clean rooms, but there are concerns about odors and maintenance.
Service
8.9
Many guests highlight friendly and helpful staff, contributing positively to their experience.
Location
9.14
The location is frequently praised for being convenient and central, near the ferry and restaurants.
Room Quality
7.59
While some rooms are described as comfortable, there are complaints about maintenance issues and privacy.
Amenities
8.62
Guests appreciate the available amenities like free coffee and facilities, though some issues are noted.
Value for Money
8.28
Overall, guests feel the accommodations are reasonably priced given the location and services.
Food and Beverage
8.63
Complimentary coffee and tea service was positively mentioned.
Overall Experience
8.1
Guests generally have a positive experience despite some issues reported with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:38

Property Description

Rustic Charm and Tranquil Setting: Hospedaje El Viajero, nestled in the tropical town of Panajachel by the stunning Atitlán Lake, offers a rustic-style building and a serene garden, providing a perfect escape from the hustle and bustle.

Comfortable Accommodation: Each room features functional décor, a TV with cable channels, and some even include a terrace or balcony for guests to enjoy the picturesque views. With private bathrooms in every room, your comfort is our priority.

Convenience and Hospitality: Enjoy the convenience of free WiFi throughout the property, a 24-hour front desk for all your needs, and a roof-top terrace to unwind and soak in the breathtaking surroundings.

Experience the tranquility and comfort at Hospedaje El Viajero - book your stay now for an unforgettable getaway!

Important information:

Please take a note that for payment with credit cards will be a extra charge of 5% fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GTQ 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for GTQ 70 per person per night when using an available extra bed.
    People 16 years old and over stay for GTQ 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2172 reviews
Cleanliness: 7.93
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.63
Overall Experience: 8.1
S
Stefany • couple • co
10
RECOMENDADO!
Pros:

Muy central, muy cerca a todo. Al estar ubicado en la calle principal de Panajachel la verdad facilita mucho conocerlo, ya que todo se puede hacer caminando, el banco queda a 2 cuadras solamente desde acá, mucha variedad en comida, cerca al muelle

Cons:

Todo muy bien. Ninguna queja

2026-08-08 • via Nuitee
D
Dania • solo_traveller • mx
9
Pros:

Everything was really good

Cons:

If your room is upstairs, it's kind of uncomfortable to lift the suitcase due to the stairs are narrowed

2026-08-06 • via Nuitee
B
Bianca • solo_traveller • es
7
Pros:

Está muy céntrico cerca de todo

2026-08-06 • via Nuitee
J
Jessica • couple • au
10
2026-08-06 • via Nuitee
V
Virginia • solo_traveller • ar
8
Si vuelvo a Pana, me hospedaría nuevamente aquí!
Pros:

La ubicación es perfecta! El personal muy amable, camas cómodas.

Cons:

No funcionaba me wifi y podrían actualizar las sábanas ya que se notaban muy viejas.

2026-08-05 • via Nuitee
D
Diego • solo_traveller • ch
6
2026-08-05 • via Nuitee
R
Rousseau • solo_traveller • fr
9
Je recommande
Pros:

Super emplacement dans le centre et proche des embarcadères tout en étant au calme. Personnel agréable et disponible. Chambre propre et bien équipée avec eau chaude. Petit parking à prix très convenable pour la zone.

2026-08-05 • via Nuitee
G
Gérald • family_with_children • fr
8
Bonne adresse pour un court séjour
Pros:

L’emplacement central, la kitchenette, le thé et cafe à disposition, ainsi que la terrasse

2026-08-04 • via Nuitee
M
Miguel • solo_traveller • gt
10
2026-08-03 • via Nuitee
L
Leonie • solo_traveller • nl
4
Onvriendelijk personeel
Pros:

De locatie was prima. Midden in het centrum, alles was op loopafstand.

Cons:

Het personeel was zeer onvriendelijk. Ook werd onze kamer tijdens het verblijf NIET schoongemaakt. Geen prullenbakken geleegd, niks. Alleen kunnen douchen met koud water.

2026-08-03 • via Nuitee
J
Jeferson Daniel • solo_traveller • gt
10
Excelente
Pros:

El servicio al cliente muy excelente y las instalaciones muy limpias y ordenadas, me gustaron mucho las áreas verdes y el café ilimitado que ofrecen a los huéspedes.

2026-08-03 • via Nuitee
K
Kai • family_with_children • nl
6
Great place centrally located.
Pros:

Great locations, many nice restaurants

Cons:

Bathroom needs renovating

2026-08-03 • via Nuitee
L
lopez • solo_traveller • gt
10
Me encanto regresaré
Pros:

El servicio cafecito siempre ubicación excelente

Cons:

No hay queja de nada todo súper bien

2026-08-02 • via Nuitee
J
John • solo_traveller • us
8
Pros:

The location was great, the room was nice, all was good.

Cons:

The water was brown, stinky and extremely dirty.

2026-07-25 • via Nuitee
S
SATO • solo_traveller • jp
10
コスパ良し
Pros:

船乗り場やシャトルバス乗り場まで歩いてすぐでした。コスパ良かったです。

Cons:

シャワーがあまり温かくなかったです。

2026-07-25 • via Nuitee
E
EMILIA • family_with_children • gt
5
Cons:

No tiene agua caliente. No tiene estacionamiento, solamente una area pequena para ingresar el auto pero no es adecuada.

2026-07-25 • via Nuitee
J
Jensvold • solo_traveller • us
9
2026-07-24 • via Nuitee
C
Claudia • solo_traveller • es
8
Pros:

Cercanía del centro y la terracita en la ultima planta. Agua y café gratis

Cons:

Quizás un poco más de ventilación( acababan de pintar).

2026-07-24 • via Nuitee
Y
Yami • solo_traveller • gt
10
2026-07-23 • via Nuitee
S
sebastien • couple • fr
10
Un sans faute du debut a la fin
Pros:

Absolument tout était parfait
Le cafe5et le thé gratuits, la chambre, le calme, le staff. Service de laverie ultra efficace

Cons:

Rien

2026-07-22 • via Nuitee