Hospedaje El Viajero

Hotels
8.4 (2034 reviews)
final de la calle santader a media cuadra del lago , Panajachel , gt

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Shared kitchen
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Complimentary beverages
Cons:
Noise issues
Maintenance complaints
Bathroom privacy concerns

Categories

Cleanliness
7.93
Some reviews mention clean rooms, but there are concerns about odors and maintenance.
Service
8.9
Many guests highlight friendly and helpful staff, contributing positively to their experience.
Location
9.14
The location is frequently praised for being convenient and central, near the ferry and restaurants.
Room Quality
7.59
While some rooms are described as comfortable, there are complaints about maintenance issues and privacy.
Amenities
8.62
Guests appreciate the available amenities like free coffee and facilities, though some issues are noted.
Value for Money
8.28
Overall, guests feel the accommodations are reasonably priced given the location and services.
Food and Beverage
8.63
Complimentary coffee and tea service was positively mentioned.
Overall Experience
8.1
Guests generally have a positive experience despite some issues reported with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:38

Property Description

Rustic Charm and Tranquil Setting: Hospedaje El Viajero, nestled in the tropical town of Panajachel by the stunning Atitlán Lake, offers a rustic-style building and a serene garden, providing a perfect escape from the hustle and bustle.

Comfortable Accommodation: Each room features functional décor, a TV with cable channels, and some even include a terrace or balcony for guests to enjoy the picturesque views. With private bathrooms in every room, your comfort is our priority.

Convenience and Hospitality: Enjoy the convenience of free WiFi throughout the property, a 24-hour front desk for all your needs, and a roof-top terrace to unwind and soak in the breathtaking surroundings.

Experience the tranquility and comfort at Hospedaje El Viajero - book your stay now for an unforgettable getaway!

Important information:

Please take a note that for payment with credit cards will be a extra charge of 5% fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GTQ 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for GTQ 70 per person per night when using an available extra bed.
    People 16 years old and over stay for GTQ 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2034 reviews
Cleanliness: 7.93
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.63
Overall Experience: 8.1
L
Laure • couple • fr
9
Pros:

La situation, le personnel très agréable et très serviable

Cons:

Quand on reste plusieurs jours il serait bien que les poubelles soient vidées 😉

2026-03-28 • via Nuitee
R
Rocio Esmeralda • couple • ar
10
Todo muy bien!
Pros:

La ubicación, los espacios comunes verdes, la atención del personal.

2026-03-28 • via Nuitee
M
Maritza • solo_traveller • cl
7
Sencillo pero muy recomendable.
Pros:

La ubicación muy buena y central. La habitación si bien sencilla era cómoda y amplia. Personal amable.

Cons:

Nada

2026-03-28 • via Nuitee
J
JiaHe • solo_traveller • tw
8
Good quality with easy access to most of the places. Nice staff and budget friendly.
Pros:

Close to the lake and main street but not too noisy. Staff is friendly, the property is clean amd well-kept. Budget friendly with good quality room.

Cons:

There is a weird smell in the room but acceptable. The property has a parrot and could be noisy sometimes.

2026-03-27 • via Nuitee
E
Ellen • extended_group • us
7
It was what I expected for that price point.
Pros:

Location was great right near the end of Santander. It was clean enough and the staff were very nice. Great shower water pressure. Only issue was it was pretty noisy.

Cons:

Noisy

2026-03-27 • via Nuitee
G
Goulet • solo_traveller • ca
8
Pros:

Lit double très confortable.

2026-03-26 • via Nuitee
M
Mario Alberto • family_with_children • co
9
Pros:

Excelente estancia, muy buen hotel, el personal muy amable, recomendado, volvería

2026-03-25 • via Nuitee
L
Luz Maria • solo_traveller • cl
8
Pros:

Muy buena ubicación, cerca del embarcadero y en plena calle Santander. Habitación amplia.

Cons:

No me salió agua caliente y olor a desagüe en el baño

2026-03-25 • via Nuitee
L
Léa • solo_traveller • ca
10
Pros:

L'emplacement est parfait, dans une rue touristique, mais un peu plus éloigné, donc on entend rien.
Le lit est si confortable, ça été l'une de mes meilleures nuits dans mon voyage.

Cons:

La toilette était juste à côté de ma chambre, mais j'ai rien entendu la nuit, seulement avant le coucher. La propreté de la salle de bain n'était pas la meilleure, je ne me suis pas lavé à cet endroit.

2026-03-24 • via Nuitee
B
Beatriz Susana • extended_group • ar
4
No volvería a alejarme allí.
Pros:

El servicio de cortesía de café y té por la mañana y la tarde. La ubicación es buena.

Cons:

Las toallas y sábanas eran viejas y parecían sucias, con un extraño perfume. La habitación tenía una pared que era prácticamente de vidrio, por lo cual los ruidos se sentían mucho. Aunque a las 10 de la noche se hacía silencio.

2026-03-24 • via Nuitee
M
Mario Falzon • solo_traveller • mt
8
2026-03-23 • via Nuitee
A
Angie • family_with_children • cr
6
Agradable
Pros:

Me gusto que ofrecían café o diferentes té, casi todo el día, tenían una mini cocina.
Me gusto la ubicación en la Calle Santander que esta llena de vida en la noche y queda cerca del embarcadero.
El personal resolvía las preguntas con amabilidad.

Cons:

El mal olor en las sabanas y las fundas, el jabón que utilizan tenia un olor a añejo.
El baño estaba mal lavado, tenía costra de suciedad y estaba muy pequeño.
El acceso al segundo es solo por una gradas muy empinadas.

2026-03-23 • via Nuitee
C
christopher • couple • cr
8
Pros:

La ubicación muy buena el cuarto es grande.

Cons:

Todo bien.

2026-03-22 • via Nuitee
B
bianca • solo_traveller • br
10
Pros:

ATENÇÃO NO ATENDIMENTO

2026-03-22 • via Nuitee
E
Ernesto • solo_traveller • uy
10
Pros:

Todo, me encantó el lugar

Cons:

Estaba todo súper bien

2026-03-20 • via Nuitee
I
ILGWEON • extended_group • kr
10
Pros:

예쁘다. 편하다. 깨끗하다. 친절하다.

2026-03-20 • via Nuitee
S
Stefan • couple • de
8
Gutes Hotel
Pros:

Gute Lage, schöne Zimmer

Cons:

Das Gemeinschaftsbad war etwas muffig

2026-03-19 • via Nuitee
J
jasoncr • couple • cr
6
Pros:

Ubicación

Cons:

Poco espacio en habitación

2026-03-19 • via Nuitee
H
Helena • solo_traveller • ch
8
2026-03-17 • via Nuitee
H
Héctor • solo_traveller • cl
10
Pros:

Los anfitriones son muy amables y dispuestos a ayudarme en todo

2026-03-16 • via Nuitee