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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Allergy-free room
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Shared kitchen
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Public transport tickets
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Evening entertainment
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Baby safety gates
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Adult only
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Entertainment staff
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Free bus station shuttle
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Garage
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Charcoal grill
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location near Kigali International Airport
Martin Aviator Motel offers a prime location just 100 metres away from the airport, ensuring a hassle-free stay for travelers needing proximity to their flights.
Comfortable Rooms with Modern Amenities
Each room at Martin Aviator features a cozy seating area with a flat-screen TV, ideal for relaxation. The private bathrooms are well-equipped with a shower and complimentary toiletries for added convenience.
Dining and Entertainment Options
Guests can enjoy a variety of meals at the on-site restaurant and unwind at the bar with a selection of beverages. Whether craving a soft drink or a cocktail, Martin Aviator caters to diverse tastes.
Ready to experience comfort and convenience at Martin Aviator Motel? Book your stay now for a memorable trip.
Due to Coronavirus (COVID-19), Martin Aviator hotel is among the transit hotels in Kigali Rwanda at Kigali International Airport. We accept the guests who are waiting for their PCR Tests results on Arrival and departure.
A guests under the age of 18 can only check in when he/ she together with his parents or official guardian.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Adults stay for US$35 per person per stay when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Cama funcional y la habitación estaba limpia.
Desayuno pobre.
No había toalla en el baño.
He tenido que solicitar la factura 5 veces y tras amenazarlos con denunciarlos a Booking me la ha enviado.
Solicité servicio de lavandería y me perdieron parte de la ropa, el resto me la dieron mojada a pesar de que informé que volaría pronto y la necesitaría seca.
Great hosts and shuttle service. Friendly and helpful. Don’t hold out for breakfast.
Le service et l ' accueil
Le prix de
Very good location- literally within walking distance from airport
Had a lovely breakfast
NA
Location is convenient for the airport and new building is very nice and clean
My email exchange with the hotel and confirmation clearly stated what I had booked, times of arrival and departure and the price. I paid on arrival and the next morning I was told that I had to pay another $10 for the airport transfer because I wanted drop off. They said only pick up was free, despite what was stated in their confirmation email.
10pm checkout was also included in the confirmation email but I was told that I had to pay an additional $44.
Mistakes can happen but if this was a mistake on their part, there was no apology and I left with an 11 hr wait at the airport.
They said that the email from the Martin Aviator Reservation Manager via Booking.com must have come from someone else!
Great if you need a clean, secured place to stay right near the airport
Very good location, close to airport, perfect for overnight stay ,to wait for connection flight next morning...
Amazing food ,sooo delicious and big meals....
Kitchen chef made a great job.
Very clean rooms, comfy beds....perfect for relax between flights...
Very friendly and helpful staff
Very good organized airport shuttle.
Nothing to say here
Location is great for long layover connections. Staff is great, very responsive to requests and proactive to remind on flight connection times
Not applicable
Staff communication
nothing
Perfect for solo travelers, they picked me up at the airport at 2:00 am and the receptionist Bruno was very professional and friendly. Room, with mosquito nets and private bathroom was big and very clean, with working Wifi. Breakfast was good and customizable. Great services
Mostly everything about the stay
Second night there was very loud live music in the hotel grounds until 12.15am and I had an early start at 5am the following morning. Music til 10.30 pm would have been acceptable. There needs to be a better balance between the needs of the hotel residents and events used to attract locals. I wouldn't stay again because of this issue.
Close to airport, prompt service and staff were eager to please.
People partied in the bar until after 1pm and staff continued to talk loudly all night. We got very little sleep after a long flight. We felt a little unsafe as our room door didn’t lock. The room was very old and very budget. Not worth the price.
It’s perfect.
A bit pricey.
Not at all!
Dear Management Team,
I am writing to express my extreme dissatisfaction with my recent stay at your hotel. Unfortunately, my experience was far from satisfactory due to several issues that significantly impacted my comfort and well-being.
Firstly, upon arriving at the room, I was appalled by the poor cleanliness standards. There were numerous small bugs crawling on the bed sheets, which resulted in multiple bites on various parts of my body within less than three hours of checking in. These bites have caused me considerable discomfort and itching. I have attached both images and a video as evidence of the unsanitary conditions.
Secondly, the proximity of the hotel to the nearby bar proved to be extremely disruptive to my sleep. The excessive noise from the bar, including loud music that persisted well past midnight, made it impossible for me to rest properly.
Furthermore, after relocating to a different room in the early hours of the morning to escape the insect infestation, I encountered additional problems. The new room was also infested with bugs, and to exacerbate matters, the room's lighting was malfunctioning, and there was no internet connectivity available.
Overall, the combination of the hygiene issues, noise disturbances, and technical malfunctions severely detracted from the quality of my stay at your establishment. As a paying guest, I expected a certain level of comfort and service which, regrettably, was not met during this visit.
I kindly request that you take immediate action to address these issues and implement measures to prevent similar occurrences in the future. Additionally, I would appreciate a refund for the inconveniences endured during my stay.
I hope to receive a prompt and satisfactory resolution to these matters. Thank you for your attention to this urgent matter.
Sincerely,
Willis
I liked the location which is near Airport
The service was average.
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