The Roebuck Alcester

The hotel was in mid reorganisation. It is being changed to an Indian restaurant so was a bit disorganised. We were kept awake as there was load discussions going on in the room above ours so had to go and ask them to keep quiet. This was at 01:45am. We had asked for breakfast at 8:15. When we arrived downstairs there was no one about so had to go and raise the staff by knocking on their room door. Luckily we were not in a hurry. Breakfast was fine when it arrived.

The pub was very tired. Car park and surrounding area not well kept. Not the cleanest of rooms,

Rooms could do with a little TLC

Arrived back at 8pm on Saturday to find place closed (fortunately Barmaid had advised how to get in if back late when we arrived on Friday) Did not see any staff at all between Breakfast on Saturday Morning and leaving the following day. No Coffee available with breakfast, only one option (Full English) has to be ordered night before so unable to order on Saturday. Room could have done with a proper clean. Only two plug sockets in room. Fire exits were blocked with clutter. Access to the room through the bar was via a messy storage room

The pub was shut up on a Saturday night at 9.30 pm

The bathroom floor was covered in dirt and hair. The shower was rusty. There was no soap at the sink. The windows were open so there was 3 massive spiders in the bathroom so we shut the bathroom door and had to use the main pub toilets all night. Every time someone moved upstairs you could hear it super loud and sounded like the ceiling was falling. Whenever someone had a shower or toilet it was really loud in the room. loads of cobwebs everywhere. The kettle had been stolen (repeatedly) so we had to ask for one and when we were shown the separate entrance (from inside) to use during the night, we weren't told how to get there from the outside. So when we came back at midnight we went through a back gate which led to a mess of glasses, mud, rubbish, a broken umbrella to climb over only to realise it was the wrong way. Springy uncomfy beds

TV didn't work for any freeview channels (lack of signal), and this wasn't addressed when it was reported.
The window in the room wouldn't latch closed, so was constantly open.
Breakfast was offered, and even booked, but then withdrawn because of lack of knowledge on restrictions.
Bed wasn't comfortable.
One bedside lamp did not work.
No bin in the room... just in the en-suite.

Mattresses were ok but seemed bit worn
The roebuck is bit out the way for walking into town centre

Nothing

Shower pressure very low, thin walls (could hear neighbouring rooms conversations)

I was offered breakfast, but no one was around to cook or serve it at 9am (I had not paid for it - so no loss). The remote controls for TV and heater did not seem to work - batteries may have run out).

The mattress was a spring mattress, so was slightly uncomfortable. The menu, some items weren’t available so when we went to order, we had to change what we were having, due to recent change of ownership. The heating was constantly on, so made the room very hot. Valve wasn’t working.

Where do I start? broken, rotten windows that didn't shut properly. Faulty lights that continuously flicker, showers that run slower than my dead grandmother, crusty socks under the bedside, beds that are harder than the mortuary slab and make a sound like a drum when you move, TVs that are hanging off the wall that can only be seen when you're sat on the floor and dust thicker than a slice of super-toasty bread and finally Breakfast and evening meals are available 7 days a week if you class Thursday to Sunday as 7 days.

Nothings