Hotel Utes

Hotels
9.2 (12 reviews)
Чап 288 участок , Kaji-Say , kg

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Clean and stylish hotel
Friendly and attentive staff
Delicious food
Beautiful location and views
Cons:
Cash only payment
Long walk to the beach
Barking dog at night

Categories

Cleanliness
9.19
The hotel is described as clean and stylish.
Service
9.66
The staff is very friendly and attentive, accommodating special requests.
Location
9.2
The view from the terrace and tranquil location near Issyk-Kul Lake are praised.
Room Quality
9.15
Rooms are large and cozy, designed thoughtfully.
Amenities
8.68
The ability to use the kitchen is a benefit, though some amenities could be improved.
Value for Money
8.64
While dinner prices felt high for what was offered, the overall experience justifies the cost.
Food and Beverage
9.69
Food quality is excellent with fresh and delicious dishes served.
Overall Experience
9.36
Guests had a fantastic and memorable stay, highly recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:30

Property Description

Beautiful Garden and Terrace
Hotel Utes in Kaji-Say features a stunning garden and terrace, perfect for relaxing and enjoying the peaceful surroundings.

Scenic Mountain Views
Wake up to breathtaking mountain views from some of the rooms at Hotel Utes. The perfect backdrop for a memorable stay.

Delicious Breakfast Options
Start your day right with a choice of Full English/Irish, American, or Asian breakfast options at the property.

To experience the beauty and comfort of Hotel Utes in Kaji-Say, book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.2
Based on 12 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.69
Overall Experience: 9.36
E
Evgeniia couple ru
10
Великолепно!
Pros:

Прекрасный уютный отель, все чисто, стильно. Что очень важно для нас - удобные матрасы и подушки! За них отдельное спасибо.
Готовили в отеле очень вкусно. Порции огромные! После каждого приема пищи подавали вкуснейший арбуз. Наверное, целый арбуз разрезали для нас, очень много его было. Мы были с детьми и просили заранее что им приготовить, самое простое - макароны, греча, овощной салат - все всегда готовили, за что мы очень благодарны персоналу.
Вид с террасы отеля завораживающий. Вечером включают гирлянду и становится волшебно.
Персонал очень приветлив и внимателен.
Однозначно рекомендую этот отель!

2025-09-17 via Nuitee
V
Vladimir couple ru
8
Pros:

The breakfast was great. The rooms were large yet cozy. They allowed us to have a dinner in the dining room and to use the kitchen. The view on the lake is amazing.

Cons:

Cash only. There was a lovely puppy there but he barked for several hours at night. It will take you 20 mins walking to get to the nearest public beach as the hotel is up on a hill.

2025-09-07 via Nuitee
R
renat couple by
9
2025-08-24 via Nuitee
D
Daniel couple de
10
Pros:

Ein traumhafter Aufenthalt am Issyk-Kul-See!
Dieses neue, moderne Hotel bietet einen unvergleichlichen Panoramablick über den Issyk-Kul-See – vom goldenen Sonnenaufgang bis hin zum magischen Sonnenuntergang. Hier findet man absolute Ruhe, fernab von Hektik und Menschenmassen – ideal zum Entspannen und Abschalten.

Die Küche ist ein wahrer Genuss: Täglich frisch zubereitete Gerichte, morgens warmes, frisch gebackenes Brot – einfach köstlich! Sollte man einen besonderen Wunsch haben, wird er mit viel Liebe individuell erfüllt. Jedes Gericht, das wir probiert haben, war hervorragend. Ein großes Lob an die talentierte Köchin und das stets freundliche, aufmerksame Personal.

Ein ganz besonderer Dank gilt der Hotelbesitzerin, die uns sogar auf ihre Kosten in die Berge gefahren hat. Wer unvergessliche, außergewöhnliche Orte erleben möchte, sollte sie unbedingt ansprechen – sie kennt viele versteckte Juwelen, die nicht im Reiseführer stehen.

Ein Ort, den wir uneingeschränkt weiterempfehlen – und zu dem wir sicher zurückkehren werden!

2025-08-13 via Nuitee
I
Ingo couple de
10
Der Issyk-Kul und speziell dessen noch weitgehend einsames Südufer ist unbedingt eine Reise wert. Allerdings nur im Somm
Pros:

Die Lage. Freundlichkeit des Personals. Exzellente Küche trotz der Größe des Hotels. Eingehen auf Sonderwünsche, konkret kurzfristige Beschaffung von 3 Flaschen Bier 👍🤣

Cons:

Der Weg zum Strand ist etwas beschwerlich, besonders für Menschen mit Gehbehinderungen

2025-07-23 via Nuitee
S
Spela family_with_children si
9
Pros:

The property is beautifully designed and thoughtfully furnished, and it’s clear that the owners are putting in a lot of effort to make guests feel welcome. We truly appreciated the warm attitude and peaceful setting.

That said, a few things could make the experience even better—especially considering the price. Breakfast could be more varied, and some small details like having enough toilet paper, a trash bin in the room, or slightly more comfortable pillows would go a long way. Given the remote location, the option to buy drinks or snacks on site would also be appreciated. Dinner was good, though the price felt a bit high for what was offered.

With just a few improvements, this place has great potential to become a truly special getaway. We wish the hosts all the best as they continue developing their offer.

2025-07-17 via Nuitee
K
Kirilbai couple kg
7
Pros:

Хорошее расположение, отличная терраса, вкусная еда, отзывчивый персонал

Cons:

Было бы неплохо чтобы был кондер, чайник и мини холодильник в номере

2025-07-17 via Nuitee
A
Andriy solo_traveller cz
10
2025-07-06 via Nuitee
M
Marta young couple pl
10
Exceptional
Pros:

New property, exceptionally friendly and helpful owners. Very nice and spacious room, good breakfast.

2025-06-09 via Nuitee
F
Frane young couple hr
9
Superb
2025-05-12 via Nuitee
O
Omar group gb
8
Very good
Pros:

The staff were super friendly and accomodating!

Cons:

As the property is still very new the wifi was not set up yet.

2025-03-27 via Nuitee
S
Saeed young couple ae
10
Exceptional
Pros:

The manager nageema was an excellent host and the view was amazing.

Cons:

Didn't have online payment option.

2024-10-10 via Nuitee