Hotel ENZO

Hotels
7.5 (67 reviews)
96 Bulevardul Eroilor , Voluntari , RO
+40799046338
[email protected]

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Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Private picnics
Reception hall
Japanese garden
See all facilities

Review Highlights

Pros:
Good location
Spacious room
Cons:
Poor cleanliness
Lack of service

Categories

Cleanliness
5.25
Major complaints about dirtiness and lack of basic cleanliness standards.
Service
7.25
Issues with staff availability and assistance.
Location
9.75
Location noted as a positive aspect, easily accessible.
Room Quality
6.75
Room size was good, but cleanliness and outdated amenities were major concerns.
Amenities
6.25
Lack of necessary amenities like toiletries; other amenities absent or insufficient.
Value for Money
8.75
The price is good but reflects in the lack of service and cleanliness.
Food and Beverage
8.75
Not mentioned in reviews but assumed average based on standard hotel offerings.
Overall Experience
7.25
Overall dissatisfaction, would not recommend based on multiple negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:15

Property Description

City Views and Tranquil Gardens
Hotel William, nestled in Voluntari, offers stunning city views and a serene garden for a peaceful stay. The 3-star hotel boasts air-conditioned rooms with free WiFi and private bathrooms, ensuring utmost comfort for guests.

Comfortable Accommodations
Each room at Hotel William features a cozy seating area, wardrobe, and a flat-screen TV. Some units even offer a terrace for guests to unwind and enjoy the surroundings. Bed linen and towels are provided in all rooms for convenience.

Convenient Location and Shuttle Service
With key landmarks like Bucharest National Theater TNB and Herastrau Park nearby, Hotel William is ideally situated for exploring the city. Additionally, the hotel offers a paid airport shuttle service for hassle-free transportation.

Book your stay at Hotel William now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 67 reviews
Cleanliness: 5.25
Service: 7.25
Location: 9.75
Room Quality: 6.75
Amenities: 6.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 7.25
A
Alex R. • extended_group • ro
5
Would not stay there again
Pros:

The only positive part about the hotel was the price and the location. Other than that, i couldn't find any positive aspect.

Cons:

Hotel seems very outdated and understaffed. Room was large but needs more than cleaning, the bathroom as well. We stayed there for one night only and that was more than too long for such accommodation,.

2025-10-16 • via Nuitee
I
Izabella • couple • ro
10
2025-10-05 • via Nuitee
D
Danut • extended_group • gb
8
2025-10-01 • via Nuitee
A
Anatolie • extended_group • md
8
2025-09-20 • via Nuitee
C
Cattani • solo_traveller • it
5
Non rilassante !!! Temo mai piu!!
Pros:

Veramente poco !! O forse ad essere sinceri….nulla

Cons:

Quasi tutto , dai cuscini )terribi , alla strada che ha transitato tutta Notte sotto al mio letto, al telecomando tv(richiesta e mai ricevuto !!) al bagno senza nemmeno un tappetino Per uscire dalla doccia (pericolosisso !!)

2025-09-02 • via Nuitee
K
Kiss • family_with_children • hu
7
tökéletes szállás
Pros:

átutazóban szálltunk meg, tökéletes választás volt, éjfél után érkeztünk és a tulajdonos rendelkezésre állt, a szállás tiszta, a fürdő hatalmas, családi nagy szobát kaptunk, mindennel elégedettek voltunk

2025-08-25 • via Nuitee
L
Larisa Cristina • extended_group • gb
8
2025-08-18 • via Nuitee
I
Ioan • couple • ro
1
Nu mergeți evitați
Pros:

Lipsă cablu alimentare TV
Lipsă telecomandă aer condiționat

Cons:

Nu se închid geamurile la balcon
Zgomot mare de la șosea

2025-08-15 • via Nuitee
• family_with_children • ua
1
Жахливо
Pros:

Швидко підтвердили бронювання

Cons:

Відсутність туалетного папіру, антисанітарія, жахливі ліжка, все старе та зламане. Неприємний запах. Дуже брудно та занедбане. Більше ніколи не повернусь.

2025-08-12 • via Nuitee
A
Alexander • couple • it
1
Pros:

Essere scappati via subito

Cons:

Mi chiedo come possono tenere aperto un hotel ,in queste condizioni.
Pulizia assente
Camere da horror
Dovreste solo vergognarvi
Booking dovrebbe cancellare e non pubblicare questo hotel

2025-08-12 • via Nuitee
I
ionel • extended_group • ro
3
2025-08-08 • via Nuitee
W
Walid • family with young children • gb
1
A disappointing stay with poor cleanliness and no customer service
Pros:

The room was spacious and ready when we arrived early in the morning

Cons:

The toilet was dirty, there were no toiletries provided (no toilet paper or shampoo), and no staff were available at the reception when we needed assistance…even after waiting until 9:30 AM on Monday.

2025-07-08 • via Nuitee
R
Ricky • young couple • gb
1
Bad
2025-07-01 • via Nuitee
B
Bapu • family with young children • tr
7
Good
Pros:

The price is ok, if you want to rest in peace, it may not be the right place, but the cost is low

Cons:

The hotel might not be suitable for a family, even though we didnt have any problem, the property was full of people who seemed to be immigrants or refugees, the beds were uncomfortable

2025-06-14 • via Nuitee
I
Inna • review category business travellers • gr
3
Poor
Pros:

Everything is broken and in very bad condition. The hotel has to be renovated.

Cons:

In the room very warm

2025-03-01 • via Nuitee
V
Vitalii • family with young children • md
8
Very good
Pros:

price, access not that clean as I expected but for the price is ok

Cons:

weird sense of insecurity

2025-01-22 • via Nuitee
C
Claudiu • with friends • ro
8
Very good
2025-01-18 • via Nuitee
D
Daniel • with friends • ro
8
Very good
2025-01-03 • via Nuitee
L
Lucy • group • us
10
Exceptional
Pros:

The room was nice and clean, but the staff was phenomenal!! Enzo was so kind and helpful to us. He made our short stay in Bucharest an amazing time for me and my friends!!!

2025-01-03 • via Nuitee
I
Ivan • family with young children • bg
5
Passable
Pros:

We had an emergency with our car, so had to find a close by place to spend the night. The booking was late at 8 PM and was accepted. The room was warm and well heated, there was a self check in available.

Cons:

The room was lacking towels and there was no hot water. The windows were not isolating very well outside noise from the street in front. The room has just two beds and two chairs, nothing more.

2025-01-01 • via Nuitee