Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Staff
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
4.21
Multiple mentions of filthy conditions in rooms and bathrooms.
Service
7.68
Generally good service; staff mentioned positively.
Location
8.72
Great location with beautiful views and proximity to amenities.
Room Quality
5.17
Rooms are dated and have issues like old air conditioning and cleanliness.
Amenities
6.7
Basic amenities offered, with some mentioned as lacking.
Value for Money
5.66
Multiple guests felt the price was too high for the quality received.
Food and Beverage
7.21
Food quality noted as acceptable, pub meals generally positive.
Overall Experience
6.68
Overall experience varied, with significant dissatisfaction in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:10

Property Description

Convenient Location:
Located in Dampier, just 10 km from Hearsons Cove, Dampier Mermaid Hotel Karratha offers easy access to nearby attractions and the airport.

Comfortable Rooms:
Each room is equipped with modern amenities including a flat-screen TV, private bathroom, and some even feature a balcony for a relaxing stay.

Entertainment and Dining Options:
Enjoy the on-site restaurant, entertainment staff, and terrace. Plus, have fun playing darts or utilize the free shuttle service for added convenience.

Experience a pleasant stay at Dampier Mermaid Hotel Karratha with express check-in/out, free WiFi, and more. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.5
Based on 464 reviews
Cleanliness: 4.21
Service: 7.68
Location: 8.72
Room Quality: 5.17
Amenities: 6.7
Value for Money: 5.66
Food and Beverage: 7.21
Overall Experience: 6.68
B
Burrows • couple • au
3
Literally just clean the bathroom, its not that hard.
Pros:

Dinner was good. The outside bit where you can watch the sunset is nice.

Cons:

The toilet was genuinely black with mold, i dont think its ever been cleaned. The shower was dirty and had gross stuff, stains and what not in the corners. Bathroom was overall not clean or nice at all. The fact that we couldn't open a window for fresh air, no fly screen on windows, could only open the door for a bit, was frustrating as the room was so stuffy and smelly. Will not be back.

2026-08-15 • via Nuitee
R
Ray • couple • au
8
Really enjoyable
Pros:

Great location with great interaction with other guests

Cons:

Property in need of a renovation or refurbishment

2026-08-14 • via Nuitee
A
Andre • couple • au
3
Stay because it’s the only place to stay in Dampier
Pros:

Convenient location and pick up from the airport

Cons:

Old and dirty

2026-08-12 • via Nuitee
R
Robert • couple • au
6
Needs upgrading
Pros:

Location

Cons:

Value for price

2026-08-12 • via Nuitee
P
Peter • family_with_children • au
5
Convenient
Cons:

I asked for 2 sin.gle beds and got a double. The kitchen was closed when I arrived and the bar closed about 9.

2026-08-12 • via Nuitee
S
Sharon • solo_traveller • au
10
2026-08-08 • via Nuitee
C
Chris • solo_traveller • au
7
2026-08-07 • via Nuitee
M
Mark • solo_traveller • au
6
Would only stay if I had too unless there was some upgrades
Pros:

It’s really rundown now

Cons:

Rundown and smelt badly of smoke

2026-07-21 • via Nuitee
R
ryan • couple • au
1
2026-07-19 • via Nuitee
T
Tony • family_with_children • gb
1
Pros:

Staff woman was very brash and grumpy

2026-07-19 • via Nuitee
G
Gavin • solo_traveller • au
5
It provided what I expected
Pros:

It took forever to check in, quite disorganised
Consequently I couldn’t shower before my meeting

Cons:

Look I know what to expect @ the mermaid
But really with ALL THE REGULAR business they get. Given the joint was built in the 1970’s
Maybe some bathroom renovation is warranted

2026-07-18 • via Nuitee
R
Razak • solo_traveller • au
4
Last resort … if you have no other option
Pros:

Nothing

Cons:

Cleanliness, Food, Amenities are sub-standard

2026-07-17 • via Nuitee
W
WW RK • solo_traveller • ch
3
Pros:

Das Personal war freundlich und hilfsbereit.

Cons:

Das Zimmer ist eine alte Absteige und die Türschliessung zum Zimmer nicht vertrauenswürdig.
Der Kühlschrank machte in der Nacht einen riesen Lärm dass ich ihn ausschalten musste. Der Preis für die Übernachtung ist reine Abzockerei. Ich kam dieses Hotel wirklich nicht empfehlen.

2026-07-14 • via Nuitee
C
Charlotte • couple • au
1
Unhappy
Cons:

It was dirty and a mine spot not a nice stay like advertised.

2026-07-14 • via Nuitee
C
Christine • couple • au
3
This place was terrible. It needs a thorough clean and made more comfortable to stay for guests. It needs a bar fridge,
Pros:

Location was good

Cons:

The room & bathroom were filthy with mould in shower. Broken towel rail, filthy fan.
The room rate of $220pn is exorbitant for what is provided!

2026-07-13 • via Nuitee
I
Iain • family_with_children • au
7
Pleasant as always
Pros:

Views

Cons:

Rooms getting tired, showers need renovated, general paint job to refresh and tidy

2026-07-07 • via Nuitee
J
Jalay • solo_traveller • au
7
Pros:

Location.

Cons:

Cleanliness. Tv was not connected to WiFi. Bathroom was very average. Not value for money.

2026-07-02 • via Nuitee
S
Sarah • solo_traveller • au
3
2026-06-25 • via Nuitee
R
Robyn • solo_traveller • au
5
Wouldnt recommend
Cons:

No wifi in room, dirty, too expensive, too far out not close to anything

2026-06-24 • via Nuitee
S
Shane • solo_traveller • au
10
2026-06-02 • via Nuitee