Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Staff
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
4.21
Multiple mentions of filthy conditions in rooms and bathrooms.
Service
7.68
Generally good service; staff mentioned positively.
Location
8.72
Great location with beautiful views and proximity to amenities.
Room Quality
5.17
Rooms are dated and have issues like old air conditioning and cleanliness.
Amenities
6.7
Basic amenities offered, with some mentioned as lacking.
Value for Money
5.66
Multiple guests felt the price was too high for the quality received.
Food and Beverage
7.21
Food quality noted as acceptable, pub meals generally positive.
Overall Experience
6.68
Overall experience varied, with significant dissatisfaction in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:10

Property Description

Convenient Location:
Located in Dampier, just 10 km from Hearsons Cove, Dampier Mermaid Hotel Karratha offers easy access to nearby attractions and the airport.

Comfortable Rooms:
Each room is equipped with modern amenities including a flat-screen TV, private bathroom, and some even feature a balcony for a relaxing stay.

Entertainment and Dining Options:
Enjoy the on-site restaurant, entertainment staff, and terrace. Plus, have fun playing darts or utilize the free shuttle service for added convenience.

Experience a pleasant stay at Dampier Mermaid Hotel Karratha with express check-in/out, free WiFi, and more. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 441 reviews
Cleanliness: 4.21
Service: 7.68
Location: 8.72
Room Quality: 5.17
Amenities: 6.7
Value for Money: 5.66
Food and Beverage: 7.21
Overall Experience: 6.68
C
Cooke • family_with_children • au
9
2026-02-13 • via Nuitee
R
Ruby • extended_group • au
7
pleasant tavern was nice
Pros:

The receptionist when i checked is was very welcoming and made the checking to the place a pleasant experience.

Cons:

Have to Make sure to close blinds on lower ground room as i was not aware people walked between the back of the dongers and back of room so had to be careful not to flash anyone walking by - noted maybe guests should be informed on the aspect as i did not think to close it until i saw a guy outside the window by my bed.

2026-01-19 • via Nuitee
D
David • family_with_children • au
7
2026-01-19 • via Nuitee
A
Ann-Louise • extended_group • au
8
Suited our needs
Pros:

Clean bed, good location

2026-01-19 • via Nuitee
A
Andrew • solo_traveller • au
10
2026-01-19 • via Nuitee
S
Shayne • family_with_children • au
4
Pros:

Awesome view

Cons:

Room and bathroom dirty

2026-01-19 • via Nuitee
S
Sue • solo_traveller • au
7
2026-01-19 • via Nuitee
B
Brad • solo_traveller • au
7
2026-01-19 • via Nuitee
J
Jeff • couple • au
3
2026-01-15 • via Nuitee
K
Kevin • family_with_children • au
1
2026-01-12 • via Nuitee
R
Ramona • extended_group • au
10
Good
Pros:

Everything

Cons:

The food

2026-01-12 • via Nuitee
D
Debbie • family_with_children • au
1
Cons:

There was mould all over room, cups were dirty, room was dirty. Staff were not friendly, had to chase someone to check in at 3pm. Office closed

2026-01-09 • via Nuitee
S
Shane • family_with_children • au
7
2026-01-03 • via Nuitee
L
Lesley • family_with_children • au
2
Pros:

The staff and the view and the pub food.

Cons:

The absolutely filthy state of the room. I wore thongs in the shower for fear of contracting hepatitis. It was mouldy and had dirty handprints on the door and wall. The carpet had three large stains which I am assuming was from vomit. There was one toilet roll and two towels for three people. There were wraps and fruit left in the fridge. The lock to the verandah was very difficult to open and there was lots of rubbish thrown over verandahs.

2026-01-01 • via Nuitee
J
Jodie • couple • au
4
Pros:

Location

Cons:

Cleanliness

2025-12-30 • via Nuitee
A
Abdelo • couple • it
6
Guest at the pub very nice and welcoming
Pros:

Location.

Cons:

The cleaning side

2025-12-29 • via Nuitee
J
Jason • couple • gb
7
Beautiful town with a famous dog
Pros:

Beautiful views fantastic bar great staff

Cons:

Very dated room booked ocean view but got downgraded to room with no view but got given 75 AUD bar credit as compensation so not all that bad 😃

2025-12-28 • via Nuitee
W
Winlo • family_with_children • au
10
Fantastic
Pros:

Was genuinely good value, we can bring the dog and the kid and the outdoor entertaining area is pet friendly which is huge for our family.

2025-12-24 • via Nuitee
C
Cathy • family_with_children • au
5
Not flash, definitely not worth the money.
Pros:

View was nice. Beds were comfortable.

Cons:

Old noisy aircon, which struggled in 44oC. Shower taps didn’t turn off, so ran all night. Fridge rusty, no microwave, whole place needed some attention.

2025-12-23 • via Nuitee
A
Adele • couple • au
1
2025-12-14 • via Nuitee