Palace Inn

Hotels
7.2 (143 reviews)
Lot 192 Jalan Kwangtung Road ,Miri Sarawak , Miri , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Express check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Affordable
Clean
Friendly staff
Spacious rooms
Cons:
No lift
Bidet not working
Some air conditioning issues
Smoke odor present

Categories

Cleanliness
7.38
The room is reported as clean, contributing positively to the overall experience.
Service
7.85
Staff is described as friendly; standard service for this hotel tier.
Location
7.89
The location is acceptable, with parking available nearby.
Room Quality
6.34
The room was comfy and spacious but has issues like a non-working bidet.
Amenities
6.87
Basic amenities are available including a fridge; however, some problems with air conditioning were noted.
Value for Money
7.83
The hotel is considered affordable which justifies a good value rating.
Food and Beverage
6.58
No specific comments were made; assumed standard quality for this hotel tier.
Overall Experience
6.85
Enjoyable stay with minor issues; could be improved with some upgrades.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:34

Property Description

Prime Location: Situated near popular shopping destinations like Bintang Plaza and Imperial Mall, Palace Inn offers convenience and accessibility to guests.

Comfortable Rooms: Each air-conditioned room at Palace Inn features modern amenities including a flat-screen TV and free WiFi, ensuring a comfortable stay for guests.

Multilingual Staff: With a multilingual staff fluent in English, Malay, and Chinese, guests can expect excellent service and assistance throughout their stay at Palace Inn.

To experience convenience, comfort, and excellent service, book your stay at Palace Inn for an unforgettable experience in Miri.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 143 reviews
Cleanliness: 7.38
Service: 7.85
Location: 7.89
Room Quality: 6.34
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 6.58
Overall Experience: 6.85
E
Elvin • family_with_children • my
10
2026-01-08 • via Nuitee
A
Ayom • couple • my
9
Nice place to stay.
Pros:

Cleanliness very well and easy access to any other shops centre.

2026-01-05 • via Nuitee
B
Burhan • family_with_children • my
7
2025-12-25 • via Nuitee
S
SHAHRIL RIZAM • solo_traveller • my
10
2025-12-08 • via Nuitee
S
Steward • extended_group • my
7
Pros:

Affordable and clean

2025-12-05 • via Nuitee
E
Engerly • family_with_children • my
7
2025-11-28 • via Nuitee
N
Nurasikin • couple • my
9
2025-11-04 • via Nuitee
S
Slyvester • family_with_children • my
8
Excellent stay for a short stay and less time hanging around in the inn.
Pros:

I like the room where I booked a King and a single. It was comfy, my family loves it. And the bathroom is spacious as are the room. Enough sockets to use. Even have a lil fridge. The parking is okay, if it's full, you can always park at the front of shops beside the inn.

Cons:

So far so good. Just that there is no lift, that is my only complain but not a biggie since I got 1st floor. There are 3 floors here, mind you if you bring kids or a baby. And my bidet in Room 108 is not working. But still, no issue for me.

2025-10-12 • via Nuitee
C
Cik Carmeela • extended_group • my
8
2025-09-16 • via Nuitee
D
Diana Anak • extended_group • my
5
2025-08-19 • via Nuitee
A
Anderian • solo_traveller • my
9
Pros:

Bersih dan pekerja yang ramah

Cons:

Aircond kadang2 pandai tidak sejuk 205 walaupun setting cool..tapi overall memuaskan

2025-08-07 • via Nuitee
M
Mr. R6 • family_with_children • bn
5
Cons:

Didn't like smelly of smoke and the aircond no cold

2025-07-27 • via Nuitee
M
Mehbt • family with young children • my
10
I had a good affordable stay at the property but I think there should be maintainance work to the aircond and the toilet
Pros:

Very easy to walk around because the location is at the centre of the city surrounded by shopping mall, hotels and restaurant.

Cons:

The room 109 where i stayed is o.k but the only thing i dont like is the aircond cannot swing and the toilet cannot flush maybe its broken.

2025-06-08 • via Nuitee
C
Chong • with friends • my
7
Good
2025-05-25 • via Nuitee
S
Saini • group • bn
7
Good
2025-01-01 • via Nuitee
S
Sudin • family with young children • my
6
Pleasant
2024-12-28 • via Nuitee
F
Fasha • family with young children • my
7
Good
Pros:

I like the place

2024-12-27 • via Nuitee
M
Martina • young couple • my
8
Very good
2024-12-26 • via Nuitee
S
Suzan • family with young children • bn
8
Very good
Pros:

the hotel is clean,room is clean,bed comfy..the fridge in the room is great to keep my food n drinks

Cons:

no iron in the room

2024-11-03 • via Nuitee
E
Eng • family with young children • ca
7
Good
Pros:

The stay is ok! Air conditioning is not cold

Cons:

Parking is too narrow

2024-10-17 • via Nuitee