Liv Suites - Self Check-in

Hotels
8.8 (118 reviews)
8 Maihofstrasse , Luzern , ch

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Soundproof rooms
Ski storage
Squash
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Modern and clean facilities
Cons:
Noise from neighbors
Issues with communication regarding key access

Categories

Cleanliness
8.2
The apartment was clean upon arrival but there were complaints about significant noise that disturbed sleep.
Service
9.2
Staff responded quickly to questions, maintaining a high level of service.
Location
9.2
Great location near the lake and public transport, very convenient.
Room Quality
8.7
The apartments were modern and delightful, although noise was an issue.
Amenities
8.7
Well-equipped kitchen and good facilities like laundry, but some items could be of better quality.
Value for Money
9
Prices are in line with general pricing in the city, good value for the amenities provided.
Food and Beverage
8.7
Standard quality for this hotel tier.
Overall Experience
8.7
Overall enjoyable with minor issues that could be easily fixed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:25

Property Description

Luxurious Casino Experience
Liv Suites offers a unique stay with its on-site casino and stunning garden views. Enjoy the thrill of gambling right at your doorstep.

Family-Friendly Amenities
With spacious family rooms and a convenient picnic area, Liv Suites is perfect for families looking for a comfortable and enjoyable stay in Luzern.

Convenient Facilities and Activities
From a well-equipped kitchen in each unit to a minimarket on-site, Liv Suites ensures a hassle-free stay. Explore the area with activities like skiing, cycling, and hiking arranged by the aparthotel.

Book your stay at Liv Suites now for an unforgettable experience in Luzern!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 118 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9
Food and Beverage: 8.7
Overall Experience: 8.7
A
Anuj family_with_children gb
10
2026-01-22 via Nuitee
S
Stephen extended_group us
8
2026-01-19 via Nuitee
H
Heidi family_with_children gb
10
Excellent
Pros:

Everything was very nice. I only found out there was a courtyard on the last day which was the only disappointment. It would have really helped to have a shady space to relax in outside the property.

2026-01-19 via Nuitee
K
Kathy family_with_children us
10
2026-01-19 via Nuitee
M
MARIA LUISA family_with_children es
10
Excepcional y limpio
Pros:

Estaba muy limpio y muy bien decorado. Detalle de agua para todos los alojados. Pastillas de lavavajillas y de lavadora, papel higiénico de cortesía. Todo estupendo y muy cerca de todo. Supermercado cruzando la calle.

Cons:

Faltaba una bolsa de basura

2026-01-19 via Nuitee
R
Ronnakorn family_with_children th
10
2026-01-19 via Nuitee
M
M Yvonne family_with_children us
9
2026-01-12 via Nuitee
A
Adab extended_group au
8
Pros:

Location was great.

Cons:

I did not like the process of providing key information. I received several emails from Liv Suites asking me to provide my email address in order to receive the door key details. I had been told that the booking platform would not share my email with Liv Suites, which made the situation feel suspicious.

This process caused unnecessary stress. Even after replying and providing my email address, I did not receive confirmation from Liv Suites and instead received another email requesting the same information again. I was genuinely worried that I might not be able to access the accommodation, especially since I had already started my trip and Liv Suites was my third place to stay during a long journey.

On a positive note, all the equipment provided in the suite was of very good quality, except for the kitchen knife. I was expecting a sharp, Swiss-made knife in a Swiss suite, not a very cheap IKEA knife.

2026-01-03 via Nuitee
J
Jennifer family_with_children sg
9
2025-12-31 via Nuitee
B
Beatrice extended_group it
9
2025-12-16 via Nuitee
A
Asia extended_group it
10
Tutto perfetto, l’appartamento nuovo con una bella vista. Super!
Pros:

Struttura bella, nuova, posizione ottima la consiglio!

2025-12-14 via Nuitee
C
Cheryl couple us
10
Great location, very convenient to stores and the lakefront. Everything you need for a short or long term stay.
Pros:

The property is great, very convenient to everything in the city. Easy digital entry, I liked not worrying about a key. There are two grocery stores and a bakery right across the street. The lake promenade is close, about a 10-15 minute walk.

The room is fully equipped with everything you need. The queen size bed is very comfortable. Fully equipped kitchen (oven, stovetop, microwave, refrigerator/freezer. You also have access to a washer/dryer combo (we didn’t use) and a blowdryer. Handy tip: If you go to the digital butler button located in the check-in email, you can access operating manuals for all the devices.

We really enjoyed our stay and would reserve again if we are back in Lucerne.

2025-12-13 via Nuitee
A
Andrea couple it
10
2025-12-12 via Nuitee
A
Ardalan couple ae
10
A beautifully designed, modern, and delightful apartment that made our stay truly enjoyable.
Pros:

The location was excellent, very close to the lake and main attractions. The self check-in was smooth, and the apartment was clean upon arrival. The building is modern and the neighborhood feels safe and quiet during the day.

Cons:

There was significant noise during the night, especially from what seemed to be a washing machine or dryer operating in another unit between around 23:30 and 02:00. This disturbed our sleep on multiple nights. Clearer communication about noise rules and better insulation would improve the stay.

2025-12-08 via Nuitee
M
Melania family_with_children it
9
Molto buono
Pros:

Appartamento veramente carino e dotato di tutto il necessario per un periodo di soggiorno. Posizione molto comoda, davanti alla fermata del bus. Il centro di lucerna e la stazione si raggiungono in 10/15 min a piedi. Non c’è il personale all’accoglienza ma per qualsiasi dubbio lo staff risponde subito alle domande. I prezzi sono in linea con i prezzi generali della città

2025-12-06 via Nuitee
V
Vanessa extended_group pt
10
2025-12-03 via Nuitee
E
Ella extended_group au
9
Really good apartment! Would recommend
Pros:

Loved the kitchenette and washing machine, facilities were great! Very modern and clean.
Water pressure was great

Cons:

Unable to store bags prior to check in, otherwise great

2025-11-28 via Nuitee
M
Mohammed extended_group sa
10
2025-11-27 via Nuitee
S
Suzanna extended_group nz
10
Great location and clean except loud neighbour noise till very late.
Pros:

Location great near bus stops and regular buses coming.

Cons:

Neighbours noise were very loud at night.

2025-11-02 via Nuitee
R
Ratchawadee family_with_children th
9
2025-10-29 via Nuitee