Rosenheim Tokyo Shinjuku

The front desk staff member was very helpful and helped take our luggage up the stairs, since there was no elevator (at least that we knew of). It’s a little tucked away, which is nice if you like being away from all of the action, yet moderately close to the main train station (~10 min walk).

As is the case with most hotels in Tokyo, it was pretty small. It felt as though it used to be a real apartment.

L’hôte aux petits soin, l’emplacement à côté du métro

This was a very clean, cute hotel on a quiet street in Shinjuku. The staff was wonderful - friendly and helpful. It's a short walk to the subway station and easy to get around the neighborhood. It's near Tokyo's Koreatown so there's great Korean food nearby, as well as other international restaurants. There's also a 7-Eleven and Lawson very close to the hotel which was nice when I couldn't sleep in the middle of the night and wanted a snack. The room I stayed in was very clean and was a nice oasis from the Tokyo heat (90sF/30sC) while I was visiting. My room had a small kitchenette with a fridge and freezer and kettle. My room also had a washing machine. The dryer is on the first floor but I hung my clothes on my room's balcony. I could decide which days I wanted my room cleaned, which was nice. They provided clean towels every day even when I requested no cleaning.

We had a wonderful stay at this hotel. We booked the suite, and it was spacious, comfortable, and absolutely perfect for our family of five. The room was exceptionally well equipped with everything we needed, making our stay very convenient.

We especially appreciated having a washing machine right next to our room, as well as a dryer available on the lower floor. These thoughtful amenities were incredibly helpful during our trip.

What truly made this hotel stand out was the outstanding service. Every member of the staff went above and beyond to help us with anything we needed. One experience, in particular, left a lasting impression: we needed a taxi that could accommodate five passengers, but when the front desk was unable to arrange one, a staff member kindly drove us to our destination in the hotel's vehicle (for a reasonable charge). We were genuinely touched by the willingness to help and the exceptional level of hospitality.

We highly recommend this hotel to families and would happily stay here again.

La amabilidad de los trabajadores y todo muy limpio. Ademas estacion de tren al lado.

We had a wonderful stay! The room was very clean, comfortable, and well maintained. The location was excellent, with easy access to public transportation, restaurants, and convenience stores. The staff were friendly, welcoming, and always ready to help. Check-in and check-out were quick and smooth. Everything was exactly as described, and we felt very comfortable throughout our stay. We would definitely stay here again and highly recommend this hotel to anyone visiting Tokyo.

駅が近くてよかった。

Helpful staff and nice location with very clean room. Staff help me to ship my luggages to next stop and very nice communication. Recommend.

I had a wonderful stay at Rosenheim Tokyo Shinjuku. The staff were incredibly friendly and always happy to help with any questions I had. Their hospitality made me feel very welcome throughout my stay.

The room was spotless, comfortable, and equipped with everything I needed. The hotel's location is excellent—it's close to the subway station, making it very convenient to get around Tokyo. There's also a convenience store just a one-minute walk away, along with plenty of restaurants nearby, so finding food or daily necessities was never a problem.

The area felt very safe, even when walking around at night. Overall, I highly recommend this hotel to anyone looking for a clean, comfortable, and well-located place to stay in Tokyo.

Central location, near two major train stations (Okubo and Shin-Okubo), very attentive staff, washing machine and small kitchen in the room.

强烈推荐出行观光的中文游客入住
住宿相当宽敞，和其他地方比起来更自由舒适不压抑，一次性用品齐全.地铁站口到酒店的路上有不少便利店，饭店等其他设施.
中文也能和老板及工作人员无障碍沟通，服务周到热情，多次配合我们的时间计划对服务进行动态调整，提前入住，行李寄存，衣物洗涤等.

The rooms were very clean. In a quiet neighbourhood. We were able to sleep and rest comfortably. The washing machine is available free of charge. There are clean towel services every day. The employees were very polite and helpful. They took delivery of our suitcases before we arrived. They were very helpful in sending our suitcases to the next hotel. Close to anywhere you might want to go. A place where we prefer to stay again.

This was our second stay, and we had a very comfortable experience again.

The room was clean, well equipped, and we felt very relaxed during our stay. The staff were kind and helpful, and everything from check-in to check-out went smoothly.

The location is also very convenient for sightseeing and getting around Tokyo.

We would definitely like to stay here again when we visit Tokyo. Thank you very much.

We had a wonderful stay! The room was very clean, comfortable, and well-equipped. The location was excellent, with convenient access to public transportation, restaurants, and convenience stores. The staff were friendly, responsive, and always willing to help whenever we had questions.

The check-in process was smooth, and everything was exactly as described. We really appreciated the attention to detail and the comfortable atmosphere.

We would definitely stay here again and highly recommend this place to anyone visiting Tokyo!

Very easy to find, clean and adequate for what we want, myself and 2teenage daughters. Staff extremely friendly and helpful, prepared ice cream and cold yogurt for us as it was very hot day. Allow us to leave luggage there till 3pm on our last day. Well organised and helpful.