Hotel Class Colonial

Hotels
8.6 (440 reviews)
Calle Conde #464, Esq. Espaillat Segundo Nivel , Santo Domingo , do

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Cleanliness issues
Noise from the street

Categories

Cleanliness
7.81
Several reviews mentioned issues like cockroaches and ants, which negatively impacted cleanliness.
Service
9.28
Consistently positive mentions of the staff being helpful and welcoming.
Location
9.32
Many reviews highlighted the excellent and central location of the hotel.
Room Quality
8.27
Mixed comments; some enjoyed the spacious and comfortable rooms, but there were mentions of issues with the bed quality.
Amenities
8.3
General satisfaction with available amenities, though specific needs were not adequately met, like early breakfast options.
Value for Money
8.76
Favorable comments regarding the value offered for the price, despite some cleanliness concerns.
Food and Beverage
8.31
Breakfast was mentioned positively, but there were specific complaints about scheduling.
Overall Experience
8.78
Overall positive reviews highlight the service and location despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:34

Property Description

Historic Charm and Modern Comfort

Located in the heart of Santo Domingo, Hotel Class Colonial offers a perfect blend of historic charm and modern comfort.

City Views and Free WiFi

Enjoy stunning city views from rooms with balconies and stay connected with complimentary WiFi throughout the property.

Convenient Amenities and Multilingual Staff

Relax in rooms equipped with flat-screen TVs, air conditioning, and private bathrooms. Benefit from the convenience of a 24-hour front desk with English and Spanish-speaking staff.

Book your stay at Hotel Class Colonial now to experience a delightful mix of tradition and contemporary luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 440 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
G
Gerardo couple us
10
Te siente como en casa
Pros:

Excelente muy buen ambiente

2026-05-08 via Nuitee
L
Locuste couple mq
7
chambre propre et petit déjeuner vraiment bien
Pros:

Cet établissement est très situé par rapport à la rue Condé, à condition de prendre une chambre avec balcon.

Cons:

RAS

2026-05-07 via Nuitee
M
Mario couple it
8
Ottimo soggiorno, staff gentilissimo e posizione perfetta.
Pros:

Ottima esperienza al Colonial Hotel nel cuore di Santo Domingo.

Joan, Luis e Will alla reception sono stati sempre gentilissimi, disponibili e professionali. Rispondono subito a richieste e messaggi e fanno davvero sentire accolti.

Se cercate una sistemazione a buon prezzo in piena Zona Colonial, questa è sicuramente una scelta consigliata.

Cons:

Unica piccola nota: colazione un po’ scarsa

2026-05-06 via Nuitee
M
Mislav couple hr
9
Nice stay in Zona Colonial :)
Pros:

- Great staff
- Top location to explore Zona Colonial
- Good breakfast included
- It was helpful to have a balcony

Cons:

- Nothing to mention

2026-05-04 via Nuitee
J
Johanna solo_traveller de
9
Nur zu empfehlen
Pros:

Perfekte Lage, super leckeres Frühstück, mit dominikanischer Version, die Rezeption rund um die Uhr besetzt mit sehr freundlichen Personal

Cons:

Die Zimmer sind etwas älter, aber gepflegt

2026-05-04 via Nuitee
A
Alejandra couple co
10
Excelente estadía
Pros:

Cómodo y limpio

2026-05-04 via Nuitee
M
Marie couple es
10
2026-05-03 via Nuitee
N
Nicolas solo_traveller fr
10
2026-04-30 via Nuitee
M
Mafer couple gt
9
Conveniente y cercano
Pros:

Tiene una ubicación muy conveniente y céntrica. El check in y check out súper rápidos de hacer y el jardín para desayunar estaba muy bonito. El personal bastante amable.

Cons:

Podría mejorar el servicio de limpieza a la habitación cuando se solicita ya que no dejaron basura o copas recogidas.

2026-04-30 via Nuitee
J
Javier solo_traveller es
10
2026-04-30 via Nuitee
A
Alexis solo_traveller ec
8
2026-04-29 via Nuitee
C
CRUZ MARCHENA extended_group co
10
Excelente
Pros:

El hotel, las instalaciones, el desayuno y el personal, todo excelente

2026-04-28 via Nuitee
A
Angelica solo_traveller ar
8
2026-04-27 via Nuitee
G
Geraldine family_with_children pe
9
2026-04-27 via Nuitee
A
Amaia couple es
10
Amabilidad
Pros:

Muy amables, un gran alojamiento.

Cons:

Nada

2026-04-24 via Nuitee
G
Gonzalez couple cr
10
Pros:

Excelente

2026-04-23 via Nuitee
G
Gonzalez couple cr
10
Sentirse como en casa
Pros:

Excelente ubicación y personal atento y amable

Cons:

Todo bien

2026-04-20 via Nuitee
L
LINGLING couple cn
9
地理位置优越性价比高
Pros:

酒店位于殖民区,房间非常的复古,公共区域布置的很漂亮,员工很热情,虽然英语水平不高,但是很努力的在和顾客沟通。早餐的小院子非常美丽,被郁郁葱葱的植物包围,坐在小花园里用早餐,非常的惬意。第2天早上我们寄存了行李,下午回来打车直接去了机场,酒店前台可以帮忙预定出租车。

Cons:

暂时没有

2026-04-18 via Nuitee
E
Esteban extended_group cl
7
2026-04-17 via Nuitee
H
Herve solo_traveller fr
9
2026-04-17 via Nuitee