Hotel Sapphire House - 3 Mins Walk from Metro and 5 Mins from New Delhi Railway Station

Hotels
8.5 (588 reviews)
Nalwa Street 2457, Chuna Mandi, Temp. Nalwa Street, Paharganj, New Delhi, Central Delhi, Delhi, 110055 , New Delhi , in

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Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service from front desk and room service
Comfortable and clean rooms
Cons:
Inconsistent food quality and delivery times
Maintenance issues affecting guest experience

Categories

Cleanliness
7.5
Some reports of unaddressed maintenance issues affecting overall cleanliness.
Service
9.5
Exceptional service highlighted by guests, particularly by the front desk staff.
Location
8.5
Debatable location but generally considered decent with proximity to markets.
Room Quality
9
Rooms described as clean, comfortable, and well-maintained.
Amenities
9
While amenities are decent, there are complaints about certain services, especially laundry and food delivery.
Value for Money
8.5
Value somewhat affected by inconsistent service and unexpected additional charges.
Food and Beverage
7
Average taste and quality noted, along with significant delays in service.
Overall Experience
9
Majority of experiences were positive with some exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:42

Property Description

Centrally Located Hotel

Modern Amenities

Convenient Services

Experience comfort and convenience at Hotel Sapphire House Paharganj. With a central location, modern amenities, and convenient services, your stay in New Delhi will be unforgettable. Enjoy a garden, restaurant, and bar on-site, along with room service and a 24-hour front desk. Relax in air-conditioned rooms with city views, private bathrooms, and flat-screen TVs. Indulge in free toiletries and a CD player for entertainment. Explore nearby attractions such as Gurudwara Bangla Sahib and Jantar Mantar. Whether you're traveling for business or leisure, Hotel Sapphire House Paharganj is the ideal choice for your stay in New Delhi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 588 reviews
Cleanliness: 7.5
Service: 9.5
Location: 8.5
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 9
S
SAMARTH • solo_traveller • in
10
Very good
Pros:

Super

Cons:

Good

2026-07-17 • via Nuitee
A
Aakash • solo_traveller • in
10
2026-07-15 • via Nuitee
A
Aakash • solo_traveller • in
10
Pros:

everything good

2026-07-15 • via Nuitee
A
Agarwal • couple • in
7
Overall good and stay worthy.
Pros:

Overall very good experience. The location is very convenient and all the major attractions are nearby. It is at walkable distance from metro and new delhi railway station.

Food taste was very good and rooms were clean and no unwanted smell and noise.

Cons:

Although taste of food was very good but they charge 10% compulsory service charge so be ready to pay that in additon to food price.

Also, staff expects tips when you check out. This is quite okay but not if you are already charged with compulsory service charge.

Rest all was awsome.

2026-07-11 • via Nuitee
P
Prakash • solo_traveller • in
8
2026-07-06 • via Nuitee
P
Priyansh • solo_traveller • in
1
Pros:

Staff was ok

Cons:

Room was not clean, dirty bedsheet, AC was not working and tea cattle was dirty

2026-07-02 • via Nuitee
M
Malik • solo_traveller • in
9
2026-06-25 • via Nuitee
R
Riya • couple • in
1
Cons:

The hospitality was really poor... the hotel staff especially the main person sitting at the reception was very rude.
He made false accusations at us when even he didn't had any proof of what he was accusing us for.
And the hotel had no restaurant.

2026-06-24 • via Nuitee
Y
Yadav • couple • np
1
2026-06-23 • via Nuitee
S
sapna • solo_traveller • in
7
2026-06-15 • via Nuitee
G
Gaddad • couple • in
7
Stay was gud
Pros:

Gud hotel once you enter

Cons:

Location is inside & front office not sending my invoice after checkout even after several requests f

2026-05-27 • via Nuitee
A
Ayan • solo_traveller • in
8
2026-05-16 • via Nuitee
M
Mark • solo_traveller • us
1
Pros:

The manager in the hotel has big attitude, he does not know how to welcome their guest. No smile on face, did not say hello namaste good morning, Directly ask only about how much Rupees your Booking, He was having same attitude with other guest front of me. Howcome they Run hotels and do hotelier business. Mi ey is important to them only. I am very disappointed to choose this hotel for stay.

Cons:

Better choose other place I honestly tell you that this place is not for classic travellers so do not book here.

2026-05-12 • via Nuitee
P
Prashant • solo_traveller • in
10
2026-05-05 • via Nuitee
S
Sabina • couple • in
10
Pros:

Awesome room
Clean badsheet

2026-04-27 • via Nuitee
S
SAMARTH • couple • in
10
2026-04-24 • via Nuitee
G
George • couple • in
5
Pros:

Ok

2026-04-23 • via Nuitee
S
SANJAY • solo_traveller • in
1
2026-04-23 • via Nuitee
A
Anmol • extended_group • in
1
Cons:

They denied check in saying that they dont take bookings from booking. Com which is damn strange… not gonna recommend either the hotel or booking.com to anyone for sure

2026-04-15 • via Nuitee
F
FrankeKnoopNijmegen • solo_traveller • nl
8
Goed hotel
Pros:

Ruime kamer

Cons:

Restaurant niet aanwezig, eten kwam van buiten.

2026-04-12 • via Nuitee