Alta Vista

Hotels
7.7 (97 reviews)
35/1 Wellawaya Road, Ella , Ella , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Cons:
Difficult access
Old facilities

Categories

Cleanliness
6.95
Some reviews indicate cleanliness issues, particularly with old facilities and WiFi.
Service
8.45
Staff are described as very helpful and accommodating, contributing positively to the experience.
Location
7.45
Location near the center is positive, but access is challenging due to steep climbs.
Room Quality
7.95
Rooms are spacious and have great views, but some need refurbishment.
Amenities
6.95
WiFi and other amenities were mentioned negatively which lowers the rating.
Value for Money
7.95
Overall good value supported by positive aspects of the stay.
Food and Beverage
8.45
Breakfasts are highly praised and improve the overall impression.
Overall Experience
7.45
Overall a good experience despite some challenges related to location and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:40

Property Description

Serene Nature Views

Experience tranquility at Alta Vista with rooms featuring private balconies offering breathtaking views of lush tropical foliage. The perfect escape to unwind and connect with nature.

Convenient Amenities

Enjoy modern comforts including a TV, seating area, and private bathroom in every room. The property also offers free internet access, ensuring you stay connected throughout your stay.

Exceptional Dining and Services

Indulge in authentic Sri Lankan cuisine at the on-site restaurant or opt for room service for a private dining experience. Let our friendly staff assist with travel arrangements and enjoy complimentary parking during your stay.

Book now for a serene getaway at Alta Vista in Ella, your oasis of relaxation amidst nature's beauty.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$5 per person per night when using an existing bed.
    Children up to and including 11 years old stay for US$10 per person per night when using an available extra bed.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 97 reviews
Cleanliness: 6.95
Service: 8.45
Location: 7.45
Room Quality: 7.95
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 7.45
J
Jacqui • family_with_children • au
10
Family stay close to action but quiet
Pros:

We wanted a nice place to stay for our family of four (2 teenagers) that was walking distance to the main town area but also quiet enough at night to rest. This accomodation delivered exactly what we needed. Located on the main street in the middle of everything but up a long slope driveway from the road it provided quiet in the rooms although there was plenty of action in the street. The adjoining rooms we requested were able to be provided and were clean, spacious, and provided great views over the surrounds. The bonus was that Alta Vista had recently completed installing a new spacious pool which was not currently advertised. This provided a great relaxing area and views of the town. The staff were very attentive to our needs and requests (including different breakfast eating times across the family). The breakfast was substanial and worth the cost, although there were plenty of alternative options available in the town if wanted.

Cons:

Walking up and down the steep driveway was a bit of a chore and hard work in the heat if carrying day bags, water etc, but vehciles and tuk tuks can access to the top if needed.

2026-04-19 • via Nuitee
T
Thushanth • family_with_children • ca
10
Pros:

Very hospitable staff who when above and beyond to help us during our stay.
Great pool. In the heart of the city so easy access to a wide range of restaurants and bars, close to the railway station and short ride to Adam’s Peak

2026-04-07 • via Nuitee
A
Anatolii • family_with_children • ru
10
2026-03-13 • via Nuitee
S
Shani • family_with_children • gb
10
Pros:

There is a really beautiful mountain view from the room. The hotel is in the center of Ella and in a quit location.
Really big swimming pool and clean.

2026-02-24 • via Nuitee
A
Anzelika • family_with_children • lt
7
Pros:

Хорошее расположение, просторные комнаты.

Cons:

В отеле нет номеров для водителей.

2026-02-11 • via Nuitee
G
Gertrud • family_with_children • se
6
Cons:

Väldigt brant backe upp till hotellet, våran chauför ville inte köra upp, mycket opraktiskt för att ta sig upp och ner till
Restauranger och affärer.

2026-01-09 • via Nuitee
S
Saloni • solo_traveller • in
9
I loved my stay…It was very near to market…and the manager was very polite and helpful.
Pros:

The property was in the centre of the market which was an amazing experience.

2026-01-08 • via Nuitee
D
Dave • extended_group • in
5
Great rooms, difficult to reach but great staff and service
Pros:

The rooms were very big and the view is amazing from the balcony. Washroom is pretty big and clean as well. Staff is very helpful and accommodating. Breakfast was very good so do include it in your stay while booking.

Cons:

Although the location of the hotel is on the main Ella street but reaching the hotel is very difficult. Firstly there is only 1 sign which is visible from the road but then there are no directions to the hotel. The way to the hotel is a 5-7 minutes steep 35 degree climb. So if you have luggage and do not have a vehicle then- “all the best”. Also do remember to ask for rooms on the lower floors like 501/502 coz 601/602 & 701/702 are on 2nd and 3rd floor which is again a very difficult hike.

2025-12-29 • via Nuitee
B
bradleigh10 • extended_group • gb
8
Pros:

Nice room, air conditioning, clean, good staff and a nice breakfast.

Cons:

Unfortunately can hear music during the night from the nearby bars.

2025-12-17 • via Nuitee
C
Chiara • family_with_children • it
8
Comfortable bed, convenient location
Pros:

The hotel is very close to the center of Ella and to the train station, but it still has a good view of the surrounding mountains. Our room was spacious, clean and they provided us with a cot as requested beforehand. Very good breakfast and nice staff.

Cons:

WiFi didn't work very well in our room (first floor).
Being close to the center, you can hear the noises and music coming from bars around.

2025-10-29 • via Nuitee
A
Angela • extended_group • au
6
Pros:

Breakfast

Cons:

It’s old needs a revamp
Wifi is terrible

2025-10-26 • via Nuitee
R
Rakesh • couple • nl
8
Pleasant stay
Pros:

The hotel is a significant climb from the main road of Ella, especially after some hiking in the morning or afternoon. The rooms are spacious and clean, the shower is quite good. You can ad some more exercise since the accomodation has no elavators. And a tuktuk might refuse you to take you up from the mainroad. Here you will find many restaurants en lounge/ bars.
After a long morning walk the staff kept my breakfast aside so I could have it before checking out, where possible re-heated.
From the room with a great view on Ella town the music is hearable as if you were inside one of the 5 storey open-air bars itself. This continues only untill midnight.

Cons:

Less sugar in juice

2025-10-24 • via Nuitee
M
Michal • extended_group • il
10
מושלם מושלם, בטוח נחזור לשם!
Pros:

מלון מתוק, ארוחת בוקר טעימה מאוד, מיקום מושלם, צוות הכי מקסים בעולם! ממליצות בחום!!!

Cons:

עליה חדה למלון אבל שתי דקות והיא נגמרת

2025-10-15 • via Nuitee
A
Avi • extended_group • in
8
2025-10-12 • via Nuitee
G
Gavin • extended_group • au
8
2025-10-11 • via Nuitee
M
Matsunaga • solo_traveller • lk
7
Nice staff- they seemed a bit unsure of their operation. They could offer more info on trains, sites, tuk tuks etc
Pros:

Location in town. Peaceful. Staff were v friendly and nice. Good wifi.

Cons:

The pillows were too high and mattress not very good.

2025-09-30 • via Nuitee
S
Sal • solo_traveller • au
6
2025-09-30 • via Nuitee
בועז • extended_group • lk
9
Pros:

החדר היה גדול ומרווח. מרפסת עם נוף מדהים. והצוות היה אדיב ושירותי מאוד.

2025-09-08 • via Nuitee
K
kushantha • family_with_children • gb
8
Pros:

Food and other things are really good.

Cons:

nothing

2025-09-04 • via Nuitee
P
Pete • extended_group • lk
8
2025-09-02 • via Nuitee