The Clouds End

Hotels
8.1 (47 reviews)
Chokramudi trekking Point, Gap Road, Munnar , Devikolam , IN

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Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
See all facilities

Review Highlights

Pros:
Stunning views from rooms
Friendly and helpful staff
Cons:
Issues with cleanliness
Inconsistent service

Categories

Cleanliness
6.06
Multiple comments indicated issues with cleanliness and hygiene.
Service
9.03
Staff were noted as fantastic, very hospitable, and attentive despite some service complaints.
Location
9.07
Exceptional location with breathtaking views, praised in multiple reviews.
Room Quality
8.02
Rooms were clean and stylish, but mentioned some size constraints.
Amenities
7.55
Basic amenities were lacking, with issues in provision during the stay.
Value for Money
8.51
Good value was mentioned in terms of food and overall service.
Food and Beverage
8.06
Food quality was good but not always delivered as promised.
Overall Experience
8.53
Guests expressed that their stay was enjoyable with many positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:41

Property Description

Scenic Location and Proximity to Attractions
Explore the beauty of Devikolam with easy access to Munnar Tea Museum, Mattupetty Dam, Anamudi Peak, and Eravikulam National Park.

Relaxing Amenities
Unwind by the outdoor swimming pool or indulge in a delicious meal at the on-site restaurant. Enjoy conveniences like free parking, 24-hour front desk, and complimentary WiFi.

Comfortable Rooms
Experience comfort in every detail with spacious rooms featuring modern amenities such as flat-screen TVs, safety deposit boxes, and luxurious bathrooms.

Ready to experience a blissful stay amidst the clouds? Book now at The Clouds for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 47 reviews
Cleanliness: 6.06
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.53
K
khan • solo_traveller • in
1
2025-10-02 • via Nuitee
D
Dayalan • solo_traveller • in
7
2025-09-18 • via Nuitee
A
Ashy • extended_group • gb
8
Pros:

The view from room was amazing, try to chose the rooms with Balcony. Staff was fantastic with outstanding hospitality.Breakfast is not included in prices and they are bit on higher side .

Cons:

Staff and location

2025-09-15 • via Nuitee
D
Delfy • couple • in
10
Excellent , Must Visit
Pros:

What a gem 😻From the efficient check-in/check-out process, each moment was delightful. Also, the hotel has a very secure and safe environment.
Great location, beautiful surrounding atmosphere, Most friendly and helpful manager Mohan sir and Supervisor Jenny mam helped me in many ways right from making a special food for my 1 year old baby and staffs Bagyalakshmi Amma and helper Guru made our stay very special and great .First impression of Everything about the hotel was exceptional. It was clean, stylish, room space. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
One of the best resort "The Clouds End"

2025-09-04 • via Nuitee
D
Dhanya • family_with_children • in
9
Pros:

The location was exceptional. Breathtaking views from balcony and from the room with poolside too.
The food was great and they made it sure that we got hot food prepared live in their kitchen.
The rooms were clean and hygienic too.
The Manager and the staff were very hospitable and made sure we had a comfortable stay.
Overall I would give 5 out of 5.

2025-09-02 • via Nuitee
M
Mohd • couple • in
1
Pros:

If you are lucky enough, you would get cloudy view from this hotel because location of this hotel is exterior of Munnar around 15KM away.
In rainy season you would get best valley view.

Cons:

1. Pathetic Service.
2. Room was not space enough.
3. Room Service will not pick your call.
4. Even you have to ask for towel and basic amanities like wifi password, soap etc.
5. They will not able to provide breakfast or dinner on time.
6. Owner manages two hotel at same time with single kitchen due to this lots of chaos happening there. No one is going to listen your requiremet.
7. Pathetic cleanliness, curtains, bed sheets has lots of stains.
8. No restaurants is nearby, you have to have dinner at hotel only.

2025-08-27 • via Nuitee
A
Anas • couple • in
10
Pros:

Great location
Value for money
Cloud bed view from room balcony

2025-08-01 • via Nuitee
K
Karthick • family with young children • in
10
Perfect for a family trip. Could not ask for more. Friendly staff and stunning views.
2025-05-12 • via Nuitee
P
Poruthiyil • family with young children • in
1
Service,parking Very bad...Room above average,location average...view GOOD
Pros:

Totally a bullshit. .

This is not ‘CLOUDS END‘...we can't get inn map or google, the propery is named by them is THE CLOUDS.(u can check it)

Its not a resort ,its only a multy story building with only 6 rooms..pool is very small in size of 20feet x 12feet .
Property is situated in a 15 cent of land. Vehicle parking and drive in to property isvery risky and only for expert drivers..

Staffs behavior is very very bad..

Room rent is very high for this room..7000+tax(no break fast,no dinner,no tea and snaks)ALL R CHARGEABLE.

Rooms r not clean. .toilet seat is broken. .

Cons:

Totally a bullshit. .

This is not ‘CLOUDS END‘...we can't get inn map or google, the propery is named by them is THE CLOUDS.(u can check it)

Its not a resort ,its only a multy story building with only 6 rooms..pool is very small in size of 20feet x 12feet .
Property is situated in a 15 cent of land. Vehicle parking and drive in to property isvery risky and only for expert drivers..

Staffs behavior is very very bad..

Room rent is very high for this room..7000+tax(no break fast,no dinner,no tea and snaks)ALL R CHARGEABLE.

Rooms r not clean. .toilet seat is broken. .

2025-05-12 • via Nuitee
R
Raja • family with young children • in
1
Never ever go again
Pros:

Location

Cons:

Other than location I don't like the whole property

2025-05-06 • via Nuitee
A
Aneesh • solo traveller • in
8
Very good
Pros:

Atmosphere

Cons:

Food

2025-05-06 • via Nuitee
A
Arun • family with young children • in
8
Very good
Pros:

Good Location, staff and facilities
Near to center

2025-05-04 • via Nuitee
V
Velliparamba • young couple • in
7
Good
2025-05-02 • via Nuitee
I
Ibrahim • group • in
6
Pleasant
2025-05-01 • via Nuitee
T
Thanga • young couple • in
3
Poor
2025-04-26 • via Nuitee
A
Anil • young couple • in
9
Superb
2025-04-15 • via Nuitee
A
Ahad • group • qa
10
Exceptional
Pros:

Excellent stay and very good people

2025-04-10 • via Nuitee
A
Anonymous • with friends • in
6
Good stay for family or friends.. lil pricey with the negatives mentioned.
Pros:

Location was little off from Munnar and calm, with beautiful view. Approach road right on the highway to Theni. Staff are good. Breakfast is just fine.

Cons:

Amenities in room - No hot kettle, tea bags/coffee, no water (provided after request), 2 electrical switches are provided for lights/fan/power without marking which is confusing, ordered food was mixed up, booked building was overbooked and accommodated in adjacent property, which wasn't bad though. Breakfast options limited.

2025-04-09 • via Nuitee
B
Babu • young couple • in
8
Very good
2025-04-08 • via Nuitee
J
Jibu • family with young children • in
10
Exceptional
2025-04-07 • via Nuitee