Facilities

Non-smoking rooms
Terrace
Family rooms
Non-smoking throughout
Shared kitchen
Outdoor furniture
Cashless payment available
First aid kit available
Contactless check-in/check-out
Invoice provided
See all facilities

Review Highlights

Pros:
Location
Room Quality
Comfort
Cons:
Cleanliness
Service

Categories

Cleanliness
6.81
The cleaning staff was noted to not clean well, leading to a lower score.
Service
6.28
Service was poor according to a review about unresponsive staff.
Location
8.82
The location was praised, leading to a positive rating.
Room Quality
8.27
Overall room quality perceived as comfortable and agreeable.
Amenities
8.3
No specific mention, thus rated at standard quality for this hotel tier.
Value for Money
8.26
No specific mention, thus rated at standard quality for this hotel tier.
Food and Beverage
8.31
No specific mention, thus rated at standard quality for this hotel tier.
Overall Experience
8.18
Mixed feelings overall, but average experience reflected in target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:45

Property Description

Luxurious Garden Setting
Casa Arena in Casa Blanca La Corregidora offers a tranquil escape with its beautiful garden and inviting terrace. Enjoy the serene ambiance and relax in style.

Modern Amenities
Stay connected with free WiFi throughout the property and appreciate the convenience of private parking on site. The non-smoking rooms are elegantly designed, each equipped with a desk and wardrobe for your comfort.

Convenient Location
Explore nearby attractions such as Autonome University of Querétaro and San Francisco Temple, all within a short distance. With Queretaro Congress Centre just 8.5 km away, Casa Arena is the perfect choice for both leisure and business travelers.

Experience comfort and convenience at Casa Arena - book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 12 reviews
Cleanliness: 6.81
Service: 6.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.18
R
Rogelio Anaya • couple • mx
8
Pros:

Comodidad

Cons:

Baño compartido

2026-03-12 • via Nuitee
C
CASTELAZO • extended_group • mx
8
2026-02-22 • via Nuitee
D
Dominique • family_with_children • fr
7
ok
Cons:

Il n' y avait pas de papier toilette pour la deuxieme nuitée . j'ai cherché s'il y en avait en stock et je n'en ai pas trouvé . Je l'ai signalé , soit disant qu'il y en avait mais non

2026-01-27 • via Nuitee
L
Lourdes • solo_traveller • mx
9
Agradable y confortable
Pros:

Es mi segunda estancia en Casa Arena y todo muy bien, No he logrado alcanzar habitación en planta baja, Reservaré con más tiempo la próxima vez

Cons:

El tablero de las llaves no tenía luz, pero lo solucionaron rápidamente

2025-12-19 • via Nuitee
A
Ana Cristina • solo_traveller • mx
3
Pésima atención por parte del encargado, no respondían a los mensajes y fue prepotente
Pros:

La ubicación

Cons:

El trato de la persona encargada de apoyarme fue pésimo. No me respondía los mensajes o tardaba mucho, así que tuve que arreglármelas sola. Cuando le di algunas sugerencias para mejorar su servicio, se excusó con que tenía un horario de atención, el cuál nunca me dijo, se quejó de que los huespedes llegamos tarde y que interrumpia su hora de descanso con mis mensajes.

2025-10-11 • via Nuitee
A
Aleida • couple • mx
9
Pros:

La cas es muy bonita y esta ubicada en un muy buen lugar me encanto

Cons:

La señora de limpieza es medio especial y no limpiaba bien

2025-09-08 • via Nuitee
M
M. M • solo_traveller • mx
2
2025-08-21 • via Nuitee
R
Rangel Arreola • couple • mx
10
Pros:

La privacidad

Cons:

El baño

2025-08-13 • via Nuitee
C
Carlos David • couple • mx
10
2025-08-07 • via Nuitee
A
Alberto • couple • mx
10
2025-08-05 • via Nuitee
L
Laura • solo_traveller • mx
8
2025-07-27 • via Nuitee
K
Kim • young couple • mx
3
Would not recommend, very inhospitable; at least there weren’t any bugs.
Pros:

There weren’t any bed bugs. There was a cool painting. The WiFi works.

Cons:

Neighbors called the hotel owners because we were waiting outside the gate from 7PM until 9:30PM ringing the bell and calling with no response. We are disabled but if we could walk, we would have given up and left.

Finally, another guest of the hotel came out and let us in. She gave us two entry codes to get in and out of the gate and our room. We never saw any owner or staff member or any other guests at the hotel. Not one single other person, the whole 6 days were stayed there. It was really weird.

Anything you imagine hotels are supposed to have, this place didn’t have it. Like there were no hand towels. There was no coffee maker anywhere. There was a kitchen area near the entryway, but when we sat there we got reprimanded by the only other guest. She suddenly appeared out of nowhere and told us the area was private.

The place felt deserted until we touched something, and then that woman would appear to admonish us for things we never knew were wrong. The whole accommodation was surreal. Like if you want to have rules, then tell us and we’ll follow them. We’re respectful. But nobody told us anything. Nobody was in charge. It almost seemed abandoned, except for that strange guest lurking around.

2024-12-17 • via Nuitee