Marsden Stay Rotorua

Hotels
7 (428 reviews)
273 Fenton Street , Rotorua , nz

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Miscommunication on amenities
Lack of follow-up on booking issues

Categories

Cleanliness
6
Several mentions of dirty areas and issues in the bathroom.
Service
8
Friendly staff mentioned, but mixed reviews on effectiveness.
Location
8
Good location highlighted multiple times.
Room Quality
7
Decent size and comfort, but some concerns about maintenance.
Amenities
7
Limited amenities reported and some facilities were not operational.
Value for Money
7
Good value indicated, but expectations not fully met.
Food and Beverage
6
Shortfalls in breakfast and beverage availability.
Overall Experience
7
Mixed feelings about the experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:24

Property Description

Luxurious Accommodations:
Indulge in the comfort of our 4-star hotel rooms for a truly relaxing stay.

Convenient Location:
Explore nearby attractions such as Paradise Valley Springs and Buried Village within easy reach from our property.

Modern Amenities:
Enjoy complimentary WiFi and hassle-free luggage storage during your stay with us.

Book your stay at Marsden Stay Rotorua today for a memorable experience in Rotorua!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7
Based on 428 reviews
Cleanliness: 6
Service: 8
Location: 8
Room Quality: 7
Amenities: 7
Value for Money: 7
Food and Beverage: 6
Overall Experience: 7
G
Grzegorz • solo_traveller • pl
8
Rotorua to miejsce gdzie przez dwa tygodnie pobytu nie odwiedzisz dwa razy tych samych miejsc zakładając po dwie atrakcj
Pros:

Basen!!! 36 stopni woda, byłem późną zelandzką jesienią, zakres 4-14 w stopniach… no i pogoda… temperatury to nic, lampa cały czas 100%

Cons:

Nie mam do czego się przyczepić szczerze…

2026-05-18 • via Nuitee
R
Royale • solo_traveller • nz
5
2026-05-17 • via Nuitee
T
Temuera • solo_traveller • nz
5
2026-05-11 • via Nuitee
Y
yacine • solo_traveller • fr
7
Pros:

Bien situé

Cons:

Manque de service

2026-05-08 • via Nuitee
G
Gaura • solo_traveller • nz
10
2026-05-07 • via Nuitee
T
Takiari • family_with_children • nz
10
Very comfortable
Pros:

The guy that checked us in who had the black suit and tie was brilliant his service was
beyond expectations. Made sure we had a comfortable stay. And also advised us of some nice restaurants my family could go too. Very polite and soft spoken ☺️ thank you so much

Cons:

Parking could be upgraded. But apart from that everything was great 👍🏽

2026-05-06 • via Nuitee
H
Hitesh Bhikabhai • family_with_children • nz
8
Pros:

Location

Cons:

Was issues with room cards. The motel could not issue room key cards as there was an IT issue and could not be resolved within the 2 days of our stay.

2026-05-05 • via Nuitee
A
Arthur • solo_traveller • au
7
2026-05-05 • via Nuitee
H
Hyunjhik • solo_traveller • au
7
Reasonable price and old but cozy.
Pros:

The staff was vert kind and tried to help as much as they can.

Cons:

The room was a little smelly.
The cover of the toilette was not stand.

2026-05-02 • via Nuitee
C
C • extended_group • nz
10
Pros:

Fantastic stay whilst running rotorua marathon. Recommend

2026-05-02 • via Nuitee
A
Andrea • couple • nz
6
2026-04-28 • via Nuitee
T
trevor • couple • nz
8
2026-04-26 • via Nuitee
N
Natua • solo_traveller • pf
7
2026-04-26 • via Nuitee
L
Libbie • family_with_children • nz
10
2026-04-25 • via Nuitee
K
Kavishka • couple • nz
6
2026-04-23 • via Nuitee
T
Teinano • solo_traveller • nz
3
2026-04-20 • via Nuitee
E
Evgenii • solo_traveller • th
7
2026-04-20 • via Nuitee
M
Monish • family_with_children • nz
10
We had an amazing stay the pool was amazing the room was absolutely amazing and nice and clean was so worth the price
Pros:

It’s nice and central and the room was very nice and had nice and easy parking

2026-04-19 • via Nuitee
J
Julien • solo_traveller • nz
7
quite a good place to stay
Pros:

good size room, clean and modern

Cons:

i arrived after reception closed and i didnt receive txt with code for lock box

2026-04-18 • via Nuitee
S
Semita • solo_traveller • nz
8
Pros:

Swimming pool was warm

Cons:

Sliding door hard to lock.. so left unlock.

2026-04-16 • via Nuitee