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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Key card access
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Television in common areas
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Express check-in
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Covered parking
Review Highlights
Categories
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Property Description
Luxurious Accommodations:
Indulge in the comfort of our 4-star hotel rooms for a truly relaxing stay.
Convenient Location:
Explore nearby attractions such as Paradise Valley Springs and Buried Village within easy reach from our property.
Modern Amenities:
Enjoy complimentary WiFi and hassle-free luggage storage during your stay with us.
Book your stay at Marsden Stay Rotorua today for a memorable experience in Rotorua!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Nothing
Dirty bathroom- rust and mold buildup on wall, toilet bowl had stains, hasn't been cleaned for months. Car parks are so far from rooms. Entire property looks old, dead and dirty.
The rooms felt unusual, dark and spooky. Worst experience and waste of money. My family and I didn't sleep well whole night. I actually couldn't wait to check out.
The Room is very good for the price
Shower too small for my taste
La posizione
Struttura vecchia, non curata. La stanza pur essendo pulita sapeva di chiuso.
Good location,
good bed and room.
Clean
No breakfast
Spacious, great kitchenette, loved the in room mineral spa
It was a nice place to stay.
Could hear other people playing music or talking late at night
The privacy was good. Was able to find room easily. The room was clean to the standard, and was very comfortable while sleeping.
Not enough car spaces when we arrived back from having dinner. Had to park further from the entry way. Didn’t keep out some noises from other guests down the hall - most likely walking or running down the hallway.
Actually the beds were quite comfortable.
Had to wait at reception for 25 minutes, and they only came once we phoned them, giving a very poor excuse. Very smelly rooms, strong curry and urine smell. Poor electrics, coming away from the wall. Poorly maintained generally, including the doors/windows and decoration. Lack of access to pool, no dining facilities.
The location near Urbano was OK although it is not close to any shops.
The shower was either really hot or cold with poor pressure. It was difficult to set the temperature. There were urine stains around the base of the toilet. The coffee provided was very poor. There was a lack of power points. I had an adjoining room as we travelled as a family but there was nowhere to put my suitcase-no luggage rack or table. The room could've easily had a table under the TV. I had to put it on the floor.
Nothing
Did not look anything like the website. As for the pool. What a joke. Blue tarp and rocks.
No mattress protection on the bed.
Manager no show in the morning. Just terrible.
Beds were incredibly comfortable. Staff were warm and welcoming. Very well priced hotel and location was close to town. Quiet rooms good aircon
Some of the finishing in the bathroom wernt super good how ever this didn't effect my stay more just an industry I work in seeing attention to detail.
We loved the heated pool!
Unfortunately smelt like someone has recently smoked in the hallway or their room and the smell stayed for a while
The room its self was stunning… if you want an affordable place to stay it’s all good!
You arrive at a place that looks like a hostel layout.
Stunning rooms inside just feels like your arriving at a very old hostel or hospital.
Location was good
Nothing
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