Palais de Pondichéry

Hotels
8.7 (476 reviews)
70 H.M.Kassim Salai Ambour Salai , Puducherry , in

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious rooms
Polite staff
Great location
Cons:
Food quality
Room size variations

Categories

Cleanliness
8.34
There were some complaints regarding cleanliness, particularly about dust in wardrobes and the maintenance of certain areas.
Service
9.31
Many reviews praised the staff for being polite, helpful, and accommodating.
Location
9.35
Guests consistently noted the great location, close to attractions and convenient access.
Room Quality
8.5
Some rooms were spacious and well-maintained, but others were criticized for being small and lacking views.
Amenities
8.64
Amenities such as a rooftop cafe and complementary items were appreciated, though breakfast options could be improved.
Value for Money
8.6
Mixed reviews on value, with some feeling the price was high for the quality of food and certain room experiences.
Food and Beverage
7.84
Several mentions of food quality issues and high prices, although some guests enjoyed specific items.
Overall Experience
9.01
Guests generally reported a positive experience despite some criticisms in food and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:32

Property Description

Luxurious Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, and 24-hour room service.

Modern Facilities
Enjoy modern amenities including a flat-screen TV, fridge, and private bathroom with free toiletries.

Explore Nearby Attractions
Conveniently located near Promenade Beach, Sri Aurobindo Ashram, and Bharathi Park, our hotel is the perfect choice for your stay in Puducherry.

Book your stay at Palais de Pondichéry now for an unforgettable experience in the heart of the city.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 476 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.5
Amenities: 8.64
Value for Money: 8.6
Food and Beverage: 7.84
Overall Experience: 9.01
S
Saravanan • family_with_children • in
10
Pros:

Good accommodation

2026-03-14 • via Nuitee
S
SUDIPTA • family_with_children • in
7
Pros:

Hospitality

Cons:

View

2026-03-14 • via Nuitee
K
Kalananthiny • family_with_children • my
8
2026-03-11 • via Nuitee
K
Kalananthiny • family_with_children • my
8
2026-03-11 • via Nuitee
A
Alain • couple • fr
5
Rien à voir avec un Palais...
Pros:

la situation très pratique

Cons:

La suite Delux est une escroquerie, pas de lumière du jour. Equipement étrange avec 2 éviers de cuisine, une minuscule salle de bain qui santait très mauvais. des canapés pas très propres. La vraie mauvaise affaire à un prix très élevé.

2026-03-10 • via Nuitee
U
Ulrich • solo_traveller • de
5
Besser nach einer Alternative ausschauhalten.
Pros:

Gute Lage und das Rezeptionspersonal ist auch freundlich.

Cons:

Das Preis-Leistungsverhältnis passt nicht: die Ausstattung sollte insbesondere was Bettwäsche und Handtücher angeht sofort erneuert werden. Das Frühstück war eine Enttäuschung ( langsam, keinen Tee erhalten und den Kuchen habe ich nach dem ersten Bissen liegengelassen - habe dann ein sehr gutes Frühstück inkl Kaffee in einer Bäckerei genossen.)

2026-03-08 • via Nuitee
J
Jacques • family_with_children • fr
9
Pros:

Emplacement,personnel
Surtout la qualité du restaurant

Cons:

Certaines chambres n'ont pas de grandes fenêtres.

2026-03-05 • via Nuitee
A
Apolo • family_with_children • es
9
Pros:

Ubicacion

Cons:

Nivel de ruido en las habitaciones de máquinas y de la calle

2026-03-03 • via Nuitee
V
Vijayarajah • couple • gb
8
2026-02-27 • via Nuitee
W
Wikström • family_with_children • se
8
Pros:

Good location, helpful staff

Cons:

The pool was cold. The breakfast was not great

2026-02-26 • via Nuitee
P
Paul • solo_traveller • gb
8
Awesome and exacerbated my stay in pondicherry
Pros:

It is a very French style hotel so brought back memories of childhood travelling through France. Everything functioned really well. And it had a pool, though small, you could have a dip after a hot day. The restaurant had good food. It was also very close to the parts of Pondicherry you would probably like to see.

Cons:

If they could put in double glazing in the front windows. I was not bothered with the noise of the road traffic but I’d say others might be

2026-02-25 • via Nuitee
P
Peter • couple • gb
8
Pros:

Good standard and helpful staff

Cons:

Bathroom could be cleaner

2026-02-25 • via Nuitee
S
Sushmita • family_with_children • in
9
2026-02-23 • via Nuitee
M
Michael • extended_group • gb
10
Pros:

Clean rooms, great location to explore Puducherry, and an excellent breakfast as well. Staff were helpful in arranging taxi drops.

2026-02-23 • via Nuitee
C
christophe • extended_group • fr
7
Bon séjour
Pros:

Une immense chambre, avec coin cuisine et salon; le chambre est séparée de la pièce.

Cons:

Très bruyant surtout le matin et le soir.
Un peu loin du centre de White Town

2026-02-22 • via Nuitee
A
anjali • family_with_children • in
10
2026-02-11 • via Nuitee
A
Alain • family_with_children • fr
9
Pros:

Chambre spacieuse, friandises d'accueil

Cons:

Trop d'attente pour le petit déjeuner qui n'est pas en libre service, dommage, ça nuit à la prestation générale.

2026-02-11 • via Nuitee
C
Carlos • extended_group • us
8
It was good
Pros:

Everything was great and lovely!!

Cons:

Laundry service!! They outsource to someone who messed up some clothes big time some had to be totally trashed. Leaving that aside they are very nice people and the hotel is very pretty. Just don’t have your laundry done here.

2026-02-10 • via Nuitee
L
Lilia • family_with_children • fr
7
Pros:

Personnel adorable. Ils n'avaient pas reçu ma réservation via booking mais ont fait le nécessaire pour me trouver une chambre

Cons:

Éviter de prendre le 4e étage car le restaurant est au-dessus et c'est bruyant.

2026-02-08 • via Nuitee
A
Alan • couple • fr
9
A very pleasant stay !
Pros:

Small and extremely friendly hôtel. Front desk made us very welcome. Hôtel was just a short walk to the beach as well as a multitude of Cafés and restaurants. Strongly recommended to those visiting Pondicherry. Breakfast was served in the roof top restaurant each morning and was fine.

2026-01-30 • via Nuitee