Palais de Pondichéry

Hotels
8.7 (496 reviews)
70 H.M.Kassim Salai Ambour Salai , Puducherry , in

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious rooms
Polite staff
Great location
Cons:
Food quality
Room size variations

Categories

Cleanliness
8.34
There were some complaints regarding cleanliness, particularly about dust in wardrobes and the maintenance of certain areas.
Service
9.31
Many reviews praised the staff for being polite, helpful, and accommodating.
Location
9.35
Guests consistently noted the great location, close to attractions and convenient access.
Room Quality
8.5
Some rooms were spacious and well-maintained, but others were criticized for being small and lacking views.
Amenities
8.64
Amenities such as a rooftop cafe and complementary items were appreciated, though breakfast options could be improved.
Value for Money
8.6
Mixed reviews on value, with some feeling the price was high for the quality of food and certain room experiences.
Food and Beverage
7.84
Several mentions of food quality issues and high prices, although some guests enjoyed specific items.
Overall Experience
9.01
Guests generally reported a positive experience despite some criticisms in food and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:32

Property Description

Luxurious Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, and 24-hour room service.

Modern Facilities
Enjoy modern amenities including a flat-screen TV, fridge, and private bathroom with free toiletries.

Explore Nearby Attractions
Conveniently located near Promenade Beach, Sri Aurobindo Ashram, and Bharathi Park, our hotel is the perfect choice for your stay in Puducherry.

Book your stay at Palais de Pondichéry now for an unforgettable experience in the heart of the city.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 496 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.5
Amenities: 8.64
Value for Money: 8.6
Food and Beverage: 7.84
Overall Experience: 9.01
G
Gokulan • family_with_children • in
10
Pros:

Excellent

2026-04-03 • via Nuitee
H
Harri • solo_traveller • fi
9
Hyvä sijainti edullisesti.
Pros:

Kaikki toimi niin kuin pitikin. Henkilökunta oli hyvin ystävällistä.

Cons:

Melu kadulta kantautui aika delvästi, mutta sekin rauhoittuu aika aikaisin.

2026-04-01 • via Nuitee
A
Aadityavardhan • extended_group • in
5
2026-04-01 • via Nuitee
R
Rajagopalan • family_with_children • in
9
Pros:

The location was very good, near to rock beach and the property was neat and clean.

Cons:

1 out of 2 ACs had issues which was resolved the next day by eating away our 2 hours time. 2ndly the water flow in shower was very low, in taps it was just ok.

2026-03-30 • via Nuitee
M
Manmeet banerjee • family_with_children • in
10
Pros:

Stay was comfortable, staff has helping nature and accommodating,
We had a comfortable stay

Cons:

No complains

2026-03-29 • via Nuitee
A
Alistair • couple • gb
8
Pros:

Very clean and easy to find

Cons:

Reception area is quite cramped

2026-03-28 • via Nuitee
D
DINESH KUMAR • family_with_children • in
9
2026-03-28 • via Nuitee
N
NAVIN • family_with_children • in
10
Pros:

Location was excellent
Breakfast was good
They have car park and 24 hours security
Very good staff at the front office

2026-03-28 • via Nuitee
S
SUBHRA SANKAR • family_with_children • in
8
Pros:

Excellent staff all around.

Cons:

Located in front of a canal and no restaurant around except for the one in the hotel. Breakfast was good but no buffet. Rooms are not airy and insufficient daylight

2026-03-28 • via Nuitee
N
Nollet • couple • fr
7
Séjour agréable à Pondichéry, hôtel très convenable
Pros:

Après des problèmes dans notre chambre dès l'arrivée, nous avons été transférés dans une autre chambre plus agréable. Hôtel bien situé, proche de la Ville Blanche.

Cons:

Le petit-déjeuner pourrait être grandement amélioré.

2026-03-27 • via Nuitee
P
Parinita • couple • in
9
Comfy, easy accessible stay
Pros:

The place is with in walking distance from most of the tourist spots & cafés.
The staff is very helpful & sweet.
They have rooftop restaurants also & room service as well.

2026-03-20 • via Nuitee
R
Roger • couple • gb
8
Like going back in time
Pros:

The location was close to the beach and restaurants although at night it was best to use a tuk tuk as the sidewalks are hazardous. The room was large albeit a bit dark as the windows were small.

Cons:

It's an old building and this reflects the lack of hot water at all the sinks and the rather strange layout of the room. The breakfast was the same each day which having stayed for 13 night became tedious

2026-03-19 • via Nuitee
A
Anuradha • solo_traveller • in
8
2026-03-17 • via Nuitee
R
ROBIN • family_with_children • in
7
Comfortable & enjoyable
Pros:

This property is located within three kilometers of all the places of interest in Pondicherry. Has sufficient covered car parking for guests as the road in front of the hotel is quite busy. The staff are ever friendly and take it as a matter of pride to accommodate the requests of the guests. The rooms are larger than 4-5 star hotels, airconditioned with running water 24 hours. The room tariff also is quite reasonable. The breakfast choices are good and in sufficient quantity. Snacks, biscuits & chocolates provided in the room added a nice touch.

Cons:

The hotel provides only bed & breakfast. If they could also provide lunch & dinner, it would save the trouble to the guests to go hunting for food. Moreover, aged people would find it difficult to negotiate the traffic and go looking for suitable places to eat.

2026-03-16 • via Nuitee
S
Saravanan • family_with_children • in
10
Pros:

Good accommodation

2026-03-14 • via Nuitee
S
SUDIPTA • family_with_children • in
7
Pros:

Hospitality

Cons:

View

2026-03-14 • via Nuitee
K
Kalananthiny • family_with_children • my
8
2026-03-11 • via Nuitee
K
Kalananthiny • family_with_children • my
8
2026-03-11 • via Nuitee
A
Alain • couple • fr
5
Rien à voir avec un Palais...
Pros:

la situation très pratique

Cons:

La suite Delux est une escroquerie, pas de lumière du jour. Equipement étrange avec 2 éviers de cuisine, une minuscule salle de bain qui santait très mauvais. des canapés pas très propres. La vraie mauvaise affaire à un prix très élevé.

2026-03-10 • via Nuitee
U
Ulrich • solo_traveller • de
5
Besser nach einer Alternative ausschauhalten.
Pros:

Gute Lage und das Rezeptionspersonal ist auch freundlich.

Cons:

Das Preis-Leistungsverhältnis passt nicht: die Ausstattung sollte insbesondere was Bettwäsche und Handtücher angeht sofort erneuert werden. Das Frühstück war eine Enttäuschung ( langsam, keinen Tee erhalten und den Kuchen habe ich nach dem ersten Bissen liegengelassen - habe dann ein sehr gutes Frühstück inkl Kaffee in einer Bäckerei genossen.)

2026-03-08 • via Nuitee