HOTEL AJMER SHERATON

Hotels
8.2 (155 reviews)
OPP. PLAZA CINEMA PARAO , Ajmer , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful and polite staff
Convenient location near train station
Cons:
Cleaning products could improve
Unpleasant breakfast options

Categories

Cleanliness
7.7
Some cleanliness issues were noted, particularly related to the shower products.
Service
9.2
Guests praised the staff as helpful, cooperative, and polite.
Location
8.7
The hotel is conveniently located near the train station, making it accessible.
Room Quality
8.2
Room was clean and adequately sized, though some guests found the bed hard.
Amenities
8.2
Basic amenities available, though some aspects like breakfast selection were lacking.
Value for Money
8.2
Overall value is reasonable given the service and location, despite some extra charges.
Food and Beverage
6.7
Breakfast received negative feedback; limited continental options were mentioned.
Overall Experience
8.7
Overall experience was positive, with some minor issues that were resolved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:56

Property Description

Prime Location near Ajmer Sharif
Luxurious Rooms with City View
Delicious American and Asian Breakfast Options

For a memorable stay in Ajmer near major attractions, book your room at HOTEL AJMER SHERATON today!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 155 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8.7
T
Tasaduq Mairaj • couple • in
7
Nice and cozy stay
Pros:

Good staff

Cons:

Good

2026-02-11 • via Nuitee
K
Khaja • couple • in
7
2026-01-21 • via Nuitee
H
Hanna • family_with_children • se
4
Gut genug va nahe dem Bahnhof sauber, funktionell und nette Menschen.
Pros:

Nahe Bahnhof
Billig
Sauber
Nettes Personal
Roomservice möglich
Große, eher festere Matzratzen
Gute Zudecken
Personal konnte mit Zugtickets helfen
Warmes Wasser und guter Duschstrahl

Cons:

Essen va Frühstück geringe kontinentale Auswahl
Duschprodukte könnten besser riechen- wirkten eher billig
Nicht alle Angestellten sprachen Englisch

2026-01-19 • via Nuitee
K
Kaja Mohaideen • solo_traveller • us
9
2026-01-18 • via Nuitee
A
Arpit • solo_traveller • in
6
2025-12-24 • via Nuitee
A
Amit Kumar • couple • in
7
2025-12-09 • via Nuitee
A
Andy PKS • extended_group • pl
9
Pros:

Po pierwszym tygodniu pobytu w Indiach śmiało twierdzę iż to najlepszy hotel jak do tej pory. Wszystko działa, czysto, blisko dworca kolejowego, miła i pomocna obsluga. Polecam!

2025-11-05 • via Nuitee
K
Kulvinder • family_with_children • in
1
Refrain from staying here , if you are NRI OR UPPER MIDDLE CLASS , this property for lower middle cl
Pros:

Breakfast was bad

Cons:

Nothing is good there

2025-10-21 • via Nuitee
J
JASMIT SINGH • family_with_children • in
10
Pros:

excellent

2025-10-16 • via Nuitee
A
Andrew • solo_traveller • gb
7
Pros:

Of course this isn't a real Sheraton. Good sized clean room lo located close to thd station. Reception kindly let me extend my check out time as my train was heavily delayed. Roof terrace is very pleasant.

Cons:

I found the bed rather hard and unfortunately there was no hot water in the evening or the following morning. The AC failed during the night but the ceiling fan was sufficient to keep the room reasonably cool.

2025-08-05 • via Nuitee
F
Fahad • young couple • in
7
Good
Pros:

Staff was very co-operative, humble and polite. Room was decent in line with my expectations. Would recommend it definitely.

Cons:

Early checking charges was charged, my full advance payment was offsetted. I was OK with the extra charge provided it was informed to me earlier. I did informed the hotel prehand I will reach early then the usual check in time and the request was accepted verbally on phone but never received a email confirmation.

Also, while making the payment at the checkout I was given a UPI scanner on a mobile for some individual which I refused. So I was told to make the payment using the hotel UPI scanner which was displayed on the hotel reception. I find this suspicious, my assessment is my advance payment was pocketed by someone in the pretext of early checkin charges. Also, there is no mention of both of it on the hotel invoice.

2025-06-23 • via Nuitee
M
Mohammed • group • bd
10
Exceptional
2025-05-10 • via Nuitee
A
Adil • family with young children • in
2
1/10
Pros:

Nothing very disrespectful reception staff

Cons:

When the booking was made it showed breakfast n when we were there ,the staff named Dharmender said it does not show in system & when I spoke about it been shown to me while booking over a call , they asked my family to come fr breakfast n very disrespectfully they stopped my family from having breakfast while calling them .
And when asked suddenly this man who I don’t know except for conversation on the call, shows a paper to me saying it doesn’t have breakfast included ! While u was baffled to 1st understand what just happened ! He didn’t introduce himself ,did not acknowledge with basic decent having senior citizens & kept his point saying it is not added and I have make sure u know !

Later I showed them how it shows while booking and then he states we have removed the option and do not provide the option to add breakfast ! This kind of double standards is what they deliver ! Please opt for better places which need chance to he
R good reviews for good services

2025-03-04 • via Nuitee
J
Joyonto • solo traveller • in
7
value for money
Pros:

Good breakfast. centrally located

Cons:

parking

2025-02-26 • via Nuitee
I
Ivanov • young couple • us
10
Exceptional
2025-02-25 • via Nuitee
K
Kamil • young couple • sg
10
Exceptional
Pros:

Hospitality

2025-02-22 • via Nuitee
K
Krishna • young couple • in
8
We had a very pleasant stay at Hotel Ajmer Sheraton.
Pros:

Very clean rooms and very courteous staff . We were pleasantly surprised to get a call when we got off the train , giving us precise instructions to get to the hotel.
The restaurant offers good food.

Cons:

Location of the hotel .
The hotel is in a very busy and noisy part of the city, however once we are inside it is very nice.

2025-02-19 • via Nuitee
L
Lalwani • family with young children • in
9
Nice place to stay
Pros:

Staff very helpful and accommodating

2025-02-16 • via Nuitee
D
Doherty • solo traveller • au
8
I stayed in the hotel for just one night but would have enjoyed staying longer.
Pros:

The hotel room was very comfortable although air conditioning unit was not working properly. Using the ceiling fan was fine as it was winter. The hotel is close to the railway station which was helpful. I had a wonderful sleep 😃

Cons:

wifi connection and password, and a menu of the rooftop garden restaurant should be available in the room as a convenience to guests.

2025-02-14 • via Nuitee
T
Tasaduq • young couple • in
9
Perfect stay
Pros:

Property is well maintained and staff is professional...I travelled with family to ajmer first time face no inconvenience also it is near to dargah shareef best option for zayreens ....cleanliness is also good 👍

Cons:

Nothing perfect in everyway

2025-02-13 • via Nuitee