Mayan Princess Hotel

Hotels
8.9 (106 reviews)
Ambergris Caye , San Pedro , bz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Massage services
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Localização
Cons:
Security issues at night
Confusion with the tour

Categories

Cleanliness
8.33
Negative sentiment due to security concerns and related issues.
Service
9.5
Standard service quality for this hotel tier; overall service was average despite some incidents.
Location
9.34
Positive sentiment regarding the location.
Room Quality
8.79
Standard quality for this hotel tier.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
8.83
Standard quality for this hotel tier.
Overall Experience
8.8
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:19

Property Description

Stunning Beachfront Location
Experience breathtaking views of the Caribbean Sea from your terrace at Mayan Princess Hotel. The property offers free Wi-Fi, luggage storage, and a tour desk for your convenience.

Comfortable Accommodations
Relax in air-conditioned rooms with Cable TV and a full kitchenette. The private bathrooms come with complimentary toiletries, and some rooms offer sea views.

Convenient Amenities
Enjoy the ease of cooking in your room or take a short walk to the nearby grocery store. The 24-hour front desk and ironing services ensure a stress-free stay.

Book now to indulge in a seaside retreat at Mayan Princess Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 106 reviews
Cleanliness: 8.33
Service: 9.5
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.8
A
Angela • solo_traveller • us
8
Staff needs customer service training
Pros:

Location

Cons:

Staff didn’t meet my expectations. I had to ask for housekeeping. Asked for extra sheets for the pullout bed and the front desk staff made me feel as if I was “sneaking” a 3rd guest. If you want top notch customer service, look elsewhere

2026-04-16 • via Nuitee
J
Jourlyn • family_with_children • us
9
2026-04-04 • via Nuitee
C
Cal • solo_traveller • bz
10
It was enjoyable.
Pros:

It’s clean, comfortable and very close to our meeting place.

Cons:

There is really nothing to not like about the place

2026-03-30 • via Nuitee
N
Nick • couple • gb
8
Great stay in San Pedro
Pros:

Location & rooms spot on

2026-03-30 • via Nuitee
W
Wychor • solo_traveller • us
10
Pros:

The view was perfect! Loved the location with nearby groceries, restaurants, bars. Very clean.

2026-03-26 • via Nuitee
K
Katherine • family_with_children • us
6
This hotel is a good value for its price. It is comfortable and well-located.
Pros:

The location was very convenient. The room was spacious and clean. Beds were very comfortable.

Cons:

I didn't like that they don't allow more than 4 guest oer room even though there was enough space and beds to accommodate more.
Although it was helpful to have a kitchen, the cook top was weak and very slow to cook on.
I was also slightly disappointed by the beach. It was full of seaweed, was stinky, and not enjoyable.

2026-03-19 • via Nuitee
S
Stephen • couple • kr
8
Overall a great place for a great price!
Pros:

Location and staff were exceptional. Room view was awesome!

Cons:

Beds were really soft, bathrooms a bit tight

2026-03-18 • via Nuitee
H
Holcomb • couple • us
7
Not Sure What I Think!
Pros:

Location if you want to be in San Pedro! Smelly from sea grass which is common in San Pedro!

Cons:

Aged, smell, shower pressure!

2026-03-18 • via Nuitee
C
César • solo_traveller • br
10
Tudo funcionando bem nas dependências do quarto e hotel
Cons:

Água do chuveiro deveria ser um pouco mais quente

2026-03-10 • via Nuitee
D
Dufour • extended_group • ca
9
2026-03-01 • via Nuitee
V
Victoria • extended_group • gb
9
Great location, large rooms, lovely staff
Pros:

Big well equipped studio room, very comfortable, everything worked well and the balcony was lovely.
I was a bit worried it was going to be noisy but it wasn’t, not from the street side or the sea front.
Would happily stay here again.

2026-01-30 • via Nuitee
G
Gabriela • couple • mx
10
Muy lindo excelente trato
Pros:

Sencillo encantador

2026-01-06 • via Nuitee
G
George • couple • br
8
Pros:

Localização

2025-12-12 • via Nuitee
T
tatum • couple • us
6
Cons:

I did like the confusion with the tour.
And then the security guard letting random drunk people up to the hotel room at 2:30 at night to beat on the door even though it was no one in our room. SCARY!

2025-08-07 • via Nuitee
C
Charlene • family with young children • us
9
My stay was absolutely relaxing.
Pros:

I liked that the property had night security, Mr. Smith was very helpful to both me and my daughter providing information from grocery shopping, dining and sightseeing and being sure that we were safe upon entering at the building at night.

Cons:

Nothing

2025-05-16 • via Nuitee
B
Barbara • solo traveller • mx
10
Great location, excellent service. Highly recommend!
Pros:

If you’re looking for a place close to shops and restaurants this is it. Friendly staff, clean and comfortable rooms.

2025-05-11 • via Nuitee
S
Scott • young couple • gb
8
Very good
2025-03-30 • via Nuitee
J
Julia • young couple • us
9
The Mayan is affordable with really nice staff, great location and incredible views!
Pros:

Being right on the beach with a morning sunrise was amazing. Its location in the center of everything was perfect for walking. The beach was not the best due to boat traffic and seaweed but we knew that going in. It was sometimes noisy from beach goers and dogs barking but that's also to be expected. We moved to another highly rated resort for a few nights at the end of our stay just for a change of scenery, and while it was nice and had some bonuses, in hindsight I would have just stayed at the more affordable Mayan, with an amazing view and sea breezes. Can't beat that.

Cons:

I wished they had some kind of dressers with drawers in the unit. We wanted to settle in totally but we still had to live out of our suitcases which just felt weird, what with having what amounted to an awesome studio apartment on the beach. So, please put in some dressers for people's belongings. Then, it's no secret there is a dog barking problem with the neighboring building. We knew that going in. However it was pretty loud at times and made worse by the echo of the buildings. It would seem the Mayan could look into ways to install some kind of sound proofing to minimize the impacts of the neighbors. We just turned up our white noise machines and were able to tolerate it. We considered this in the price and location and decided it was worth taking the chance, and it was.

2025-03-28 • via Nuitee
T
Tracie • solo traveller • us
8
Fantastic stay, cannot wait to return
Pros:

Great location, and very friendly staff, directly on the beach, wonderful sea views, with plenty to explore and lots of shops all within walking distance, one of the ferry terminals is 100ft away and the other a 10 min walk, SPD airport is a ten minute walk,

Cons:

Internet is a little slow especially when everyone is on the net work

2025-03-06 • via Nuitee
V
Valdilene • young couple • br
9
Superb
2025-02-25 • via Nuitee