Juru Hotel

Hotels
6 (81 reviews)
No 655 Bwh, Jln Kuala Juru, Tmn Mengkudu, Juru, Pulau Pinang , Bukit Mertajam , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Invoice provided
CCTV outside property
Television in common areas
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Nice location
Calm and peaceful environment
Cons:
Poor cleanliness
Unacceptable service
Broken amenities

Categories

Cleanliness
4.39
Several reviews mention poor cleanliness and a dirty environment.
Service
7.36
Mixed sentiments, with some positive mentions but significant complaints about staff attitude.
Location
7.9
Noted as a nice location near eateries, though some mention its proximity to the highway.
Room Quality
5.35
Issues with TV and bathroom condition affect the overall impression.
Amenities
5.38
Limited amenities mentioned in reviews, with TV issues noted.
Value for Money
5.34
Some reviews indicate it is not worth the price.
Food and Beverage
6.39
No specific mention of food options; default rating applied.
Overall Experience
5.86
General dissatisfaction expressed, with a strong indication of not returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:24

Property Description

Convenient Location
Located near Sunway Carnival Mall and Penang Bridge for easy access to shopping and transportation.

Modern Amenities
Offering air-conditioned rooms with private bathrooms and free WiFi, ensuring a comfortable stay.

Nearby Attractions
Within proximity to Penang Times Square, Rainbow Skywalk at Komtar, Queensbay Mall, and 1st Avenue Penang for entertainment options.

Book now for a pleasant stay at Juru Hotel in Bukit Mertajam.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

6
Based on 81 reviews
Cleanliness: 4.39
Service: 7.36
Location: 7.9
Room Quality: 5.35
Amenities: 5.38
Value for Money: 5.34
Food and Beverage: 6.39
Overall Experience: 5.86
S
Subramaniam • couple • my
4
Unsatisfied
Pros:

Not worth to pay that much when the location and room type in a pathetic state of art.

Cons:

rooms are too small.

2026-03-17 • via Nuitee
L
LEE • couple • my
1
差
Cons:

请外劳做柜台Check in 的时候找不到人，然后再上楼的时候阵建hotel 到进房间都很臭咖里味道房间普通冲凉房的花洒又烂又漏水附近全都是工业区。

2026-03-06 • via Nuitee
A
Abdulah • couple • my
5
2026-02-09 • via Nuitee
K
Khairus Syakirah • family_with_children • my
2
Not recommend for family. Park at your own risk.
Pros:

noting i like. its not a family hotel

Cons:

no parking. no safety.

2026-01-19 • via Nuitee
Z
Zhihao • couple • my
3
2026-01-19 • via Nuitee
H
Hussein • couple • nz
5
Poor so decided not to extend our stay
Pros:

The bathroom

Cons:

The immediate location and lack of any kitchen facilities, common room

2026-01-12 • via Nuitee
K
Kamarudin • family_with_children • my
1
Baca jek lah komen
Cons:

Bau rokok bilik... TV rosak dah buat aduan.. Katanya memang dah lama rosak.. Daftar bangla yg jaga kaunter selekeh Just pakai kain pelekat dan X pakai selipar... Bau yg senangkan.. Persekitaran hotel kotor dan X kemas.. X berbaloi membayar.. Sumpah X pergi lagi lps ni

2025-12-25 • via Nuitee
S
Syare • family_with_children • my
4
2025-12-24 • via Nuitee
• couple • my
4
i just wanted a place to sleep to travel the next day so i was not in the mood to complaint..anyway.
Pros:

no breakfast . Staff was very reminder full.

Cons:

the heater in the bathroom was not functioning . the bathroom door was broken ..cannot slide easily. was not brighted well after night hours ..looks spooky at night..

2025-12-12 • via Nuitee
A
abdul murad • solo_traveller • my
5
sesuai bagi berkemampuan rendah
Pros:

nice location

Cons:

Location near highway

2025-11-28 • via Nuitee
K
Khairul Nisha • couple • my
10
2025-11-26 • via Nuitee
L
LINA IDAYU • family_with_children • my
8
Pros:

Berhampiran kedai mkn.

Cons:

Cuma TV yg tidak berfungsi.

2025-11-13 • via Nuitee
Y
Yooes • extended_group • my
1
Pros:

All do like chibai

2025-11-07 • via Nuitee
F
flyArie • couple • my
2
Hotel - yes....Staff - Big No!
Pros:

Nothing much except close to eatery.

Cons:

Reception attitude in handling house guess. Unacceptable!

2025-10-20 • via Nuitee
Y
yan • couple • my
2
2025-10-19 • via Nuitee
Y
yan • extended_group • my
2
Cons:

Service poor, thay do not give pillows if online booking. Staff foreigner. Not respect customers.

2025-10-19 • via Nuitee
Y
Yeong Foong • solo_traveller • my
4
2025-10-09 • via Nuitee
L
Lim Chin Khoo • solo_traveller • my
3
Pros:

Creepy area inside and outside

2025-08-10 • via Nuitee
S
Shaiful • solo_traveller • my
6
Baik
Pros:

Dekat dgn lokasi tujuan saya

Cons:

Takde tingkap

2025-08-04 • via Nuitee
M
Mattcitoi89 • extended_group • my
10
HAVOC HAVOC HAVOC
Pros:

CALM AND PEACEFULL

Cons:

I'M A LIAR

2025-07-28 • via Nuitee