Serenity Villa Hotel

Hotels
8 (587 reviews)
28 Ngo Huyen Street , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.71
Some reviews mention issues with cleanliness such as hair on towels and sheets.
Service
9.18
Overall positive sentiment regarding staff being professional and helpful.
Location
9.22
Multiple reviews highlight the hotel's proximity to the city center and local attractions.
Room Quality
8.17
Rooms generally deemed spacious and comfortable.
Amenities
7.2
Some amenities are dated and in need of renovation.
Value for Money
8.16
Good value highlighted, but some comments indicate basic offerings for breakfast.
Food and Beverage
7.21
Breakfast options appear limited and repetitious.
Overall Experience
8.18
Generally a positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:48

Property Description

Luxurious Accommodation
Serenity Villa Hotel offers affordable luxury accommodation in the heart of Hanoi's downtown area. The spacious and modern rooms, complete with LCD TVs, provide a comfortable retreat for guests to unwind after a day of exploring the city.

Convenient Amenities
Guests can start their day right with a delicious breakfast served daily from 7:00 to 10:00 at the hotel. The free WiFi ensures that guests can stay connected throughout their stay, whether for business or leisure.

Exploration Opportunities
Located within walking distance of Hoan Kiem Lake, Serenity Villa Hotel is the perfect base for guests to explore Hanoi's Old Quarter, architectural wonders, local cuisine, night markets, and shopping spots. Cycling enthusiasts can also enjoy rides around the vibrant neighborhood.

Book your stay at Serenity Villa Hotel now for a memorable experience in Hanoi!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs VND 186437.25 per day.

Location

Guest Reviews

8
Based on 587 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.18
K
KONSTANTINOS • solo_traveller • gr
6
Pros:

It was relatively affordable.

Cons:

There were so many troubles during my stay. The shower phone was leaking, the remote control didn't working, they didn't provide me toilet paper at first, the sockets were loose etc

2026-03-19 • via Nuitee
V
Valognes Chr • family_with_children • fr
9
Séjour Hanoï
Pros:

Chambre très agréable, propre

2026-03-19 • via Nuitee
C
chauvel • couple • fr
6
2026-03-19 • via Nuitee
A
Antonio • couple • pt
10
Boa estadia
Pros:

O conforto e disposição e tamanho do quarto, pena que foi só uma noite!

Cons:

O wc precisa de algumas reparações, zona do chuveiro.

2026-03-18 • via Nuitee
V
VINCENT • couple • fr
8
2026-03-15 • via Nuitee
M
MD OAYES • couple • in
9
Pros:

Excellent location, Good breakfast, Very helpful staff.

2026-03-14 • via Nuitee
T
Tanushree • couple • in
10
2026-03-14 • via Nuitee
T
Thomas • couple • fr
10
Top! Idéalement placé
Pros:

La localisation et le calme

Cons:

Rien

2026-03-10 • via Nuitee
T
teresa ferreira • family_with_children • br
6
Pros:

Localização relativamente boa, quarto espaçoso. Banho bom.

Cons:

Tinha uma barata morta na comida do café da manhã
Travesseiro duro

2026-03-09 • via Nuitee
G
Greg • couple • th
8
Pleasant and comfortable
Pros:

Clean with comfortable bed, large room and good quiet location in the old quarter of Hanoi, friendly front desk staff

Cons:

Nothing to add

2026-03-09 • via Nuitee
S
Serge • family_with_children • fr
9
2026-03-09 • via Nuitee
A
Anne • couple • fr
10
2026-03-07 • via Nuitee
A
Anne • family_with_children • fr
10
2026-03-07 • via Nuitee
M
marc • family_with_children • fr
8
Correct
Pros:

Je pt dej très bien, la chambre très grande, l emplacement

Cons:

Le lit dur, les WC très étroits , une personne d une belle carrure aurait dû mal

2026-03-06 • via Nuitee
진희 • solo_traveller • kr
7
올드 쿼터 지역에서 싸고 넓은 방이 필요하면 이용하세요
Pros:

올드쿼터 지역에 있는 저렴한 숙소... 낡았지만 넓이는 넉넉했고요, 올드쿼터 다른 호텔에 비하여 창문이 크게 있었어요. 최소한의 조식도 괜찮았어요. 저렴한 비용으로 넓게 쉬고 싶은 분들에게 좋아요.

Cons:

방음이 잘 안 되고 낡은 편이었어요.

2026-03-05 • via Nuitee
R
Reinhard • couple • de
9
Pros:

The room and bathroom were very clean.

Cons:

The mattress was a bit sagging and not very comfortable for me.

2026-03-05 • via Nuitee
H
Huy Son • solo_traveller • ch
10
2026-03-04 • via Nuitee
B
Béatrice • couple • fr
8
Un retour à Hanoï ou j’ai pu faire presque tout à pied
Pros:

Bien placé au cœur du Vieux Hanoï
Près du lac de l’Epée reconstituée

2026-03-03 • via Nuitee
S
Sewsurn • family_with_children • mu
7
Pros:

Good breakfast

Cons:

Inside main road, car cannot access hotel

2026-03-02 • via Nuitee
G
Garrote Gómez • couple • es
6
Pros:

Ubicación céntrica, pero en calle tranquila
La recepcionista muy amable.

Cons:

Un poquito anticuado.
El desayuno muy básico.

2026-03-01 • via Nuitee