Sapphire Hotel Halevy Heritage

Hotels
7.9 (57 reviews)
92 Charles Street , Bloemfontein , za

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Lack of amenities
Cleanliness issues

Categories

Cleanliness
7.36
Some complaints about cleanliness and maintenance issues, indicating room for improvement.
Service
8.83
Staff were described as friendly, helpful, and accommodating.
Location
8.37
Conveniently located near shopping areas and attractions.
Room Quality
7.82
Mixed reviews due to lack of basic amenities like air conditioning and refrigerator.
Amenities
6.85
Lack of essential amenities such as towels and proper heating.
Value for Money
7.81
Overall decent value, but some issues with amenities and comfort.
Food and Beverage
8.36
Breakfast generally well-received, though lacked options for all dietary preferences.
Overall Experience
7.83
While there were several issues, overall experience was not overly negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:53

Property Description

Central Location
Entrenched in the heart of Bloemfontein, Sapphire Hotel Halevy Heritage offers convenience and easy access to nearby attractions.

Top-Notch Amenities
Indulge in a Full English/Irish breakfast every morning and enjoy the seamless service of our restaurant, room service, and 24-hour front desk.

Modern Comforts
Stay connected with free WiFi throughout the property and relish in a smoke-free environment for your utmost comfort.

Experience the allure of Bloemfontein at Sapphire Hotel Halevy Heritage - book your stay now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 57 reviews
Cleanliness: 7.36
Service: 8.83
Location: 8.37
Room Quality: 7.82
Amenities: 6.85
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 7.83
A
Ayandadhlamini06 • couple • za
10
Pros:

The staff at Sapphire Hotel are beyond amazing they're always making sure your stay is comfortable and all needs are met.

2026-03-19 • via Nuitee
S
Sabi • solo_traveller • us
10
Pros:

Comfortable room with everything you might need. Friendly hosts.

Cons:

Nothing

2026-03-19 • via Nuitee
N
Nomalungelo • couple • za
5
Pros:

The English breakfast I ordered was delicious

Cons:

The air-conditioning wasn't working

2026-03-15 • via Nuitee
A
Ayandadhlamini06 • couple • za
8
2026-03-12 • via Nuitee
M
MODISAKENG • solo_traveller • za
8
2026-03-12 • via Nuitee
A
Agnes • couple • za
10
Feel at home
Pros:

Friendly cleanyou feel at home

2026-03-10 • via Nuitee
T
THUY • solo_traveller • gb
9
Value for money
Pros:

Nice hotel, comfortable beds, good breakfast and lovely dinner at well.

Cons:

Nothing

2026-03-08 • via Nuitee
B
Busisiwe • family_with_children • za
3
Cons:

Our room didn’t have towels and unsafe parking space with the disclaimer that they won’t be responsible for your loss or damages

2026-03-07 • via Nuitee
M
Molise • solo_traveller • ls
8
Pros:

The service and the people

2026-03-05 • via Nuitee
S
Sacky • solo_traveller • za
10
My stay was excellent except for parking. Please do something about it.
Pros:

I liked everything except parking.

Cons:

Parking outside not good for me

2026-03-04 • via Nuitee
A
Agnes • extended_group • za
10
Relaxing
Pros:

Nice

2026-03-03 • via Nuitee
A
Agnes • extended_group • za
10
Pros:

It’s friendly and safe

Cons:

Safety

2026-02-28 • via Nuitee
R
Rop Verheijen • couple • ga
9
Prachtig hotel.
Pros:

Prachtig hotel, ruim opgezet en goede voorzieningen. Ontvangst is uiterst vriendelijk en personeel erg behulpzaam. Op loopafstand van bussen.

Cons:

Eigenlijk niets en dat wat op maandag opviel was dat in Bloemfontein in de omgeving van het hotel heel veel niet open is (restaurants e.d.)

2026-02-23 • via Nuitee
S
Surprise Mavuso • family_with_children • za
4
The staff great service but the rooms are of poor quality as the rooms are hot
Pros:

I liked the services from the staff the moment we checked in

Cons:

The rooms where not fairly prepared, the bedding was smelling a little off and the air conditioner was not working as the room was extremely hot

2026-02-11 • via Nuitee
R
Ramaite • solo_traveller • za
5
great stay but they need to improve on aircons and access to hot water.
Pros:

staff reception,breakfast well prepared,room was clean comfortable.

Cons:

There was no hot water in the room, need to use very lukewarm water to bath.Aircons not functional.

2026-02-09 • via Nuitee
M
Mamphoma • solo_traveller • za
8
Pros:

The calmness and aesthetic

Cons:

None

2026-01-31 • via Nuitee
A
Albert • couple • th
8
Pros:

Staff tried their best to please

Cons:

Bloemfontein

2026-01-29 • via Nuitee
R
Reddy • family_with_children • za
7
It was a good stay.
Pros:

The location was easy to find.

Cons:

Traffic noise

2026-01-29 • via Nuitee
V
Vuyo • couple • za
8
2026-01-27 • via Nuitee
L
Lawson Tolamo • couple • za
1
Pros:

Nothing

Cons:

No garages and food is bad

2026-01-26 • via Nuitee