Sapphire Hotel

Hotels
7.9 (205 reviews)
92 Charles Street , Bloemfontein , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Lack of amenities
Cleanliness issues

Categories

Cleanliness
7.36
Some complaints about cleanliness and maintenance issues, indicating room for improvement.
Service
8.83
Staff were described as friendly, helpful, and accommodating.
Location
8.37
Conveniently located near shopping areas and attractions.
Room Quality
7.82
Mixed reviews due to lack of basic amenities like air conditioning and refrigerator.
Amenities
6.85
Lack of essential amenities such as towels and proper heating.
Value for Money
7.81
Overall decent value, but some issues with amenities and comfort.
Food and Beverage
8.36
Breakfast generally well-received, though lacked options for all dietary preferences.
Overall Experience
7.83
While there were several issues, overall experience was not overly negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:53

Property Description

Central Location
Entrenched in the heart of Bloemfontein, Sapphire Hotel Halevy Heritage offers convenience and easy access to nearby attractions.

Top-Notch Amenities
Indulge in a Full English/Irish breakfast every morning and enjoy the seamless service of our restaurant, room service, and 24-hour front desk.

Modern Comforts
Stay connected with free WiFi throughout the property and relish in a smoke-free environment for your utmost comfort.

Experience the allure of Bloemfontein at Sapphire Hotel Halevy Heritage - book your stay now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.9
Based on 205 reviews
Cleanliness: 7.36
Service: 8.83
Location: 8.37
Room Quality: 7.82
Amenities: 6.85
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 7.83
A
Aaron • couple • za
10
2026-09-19 • via Nuitee
V
Vic • extended_group • za
7
Pros:

Prcie was good including ghe breakfast

Cons:

Walls in the room need painting and to be cleaned.
Showwer bath needs a curtain.

2026-09-18 • via Nuitee
R
Rabelani • extended_group • za
4
2026-09-14 • via Nuitee
N
Ndozwivhona • solo_traveller • za
8
2026-09-14 • via Nuitee
M
mpheteng • solo_traveller • za
7
Pros:

Staff always willing to help... They are friendly.

Cons:

There is no parking..
Parking is next to the street

2026-09-13 • via Nuitee
K
Khosi • couple • ls
8
2026-09-10 • via Nuitee
S
Sopitshi • solo_traveller • za
3
Not impressed at all
Pros:

The two young men were welcoming on our arrival. They helped us with our bags.

Cons:

One of the pillows in our room was dirty, the bed was uncomfortable, and there was no warm water in the sink tap. I was told that the iron was not working. Breakfast was the worst; maybe it's because it was free (GENIUS).

2026-09-07 • via Nuitee
R
Ronel • couple • za
4
Great stay and staff but very noisy guests
Pros:

Close to University, comfortable

Cons:

Was very noisy so didn’t sleep well.

2026-09-07 • via Nuitee
S
Samukelisiwe • solo_traveller • za
9
2026-09-05 • via Nuitee
T
TOEKIE • solo_traveller • za
10
Pros:

Staff was Very helpfull and friendy.

Cons:

In the corner is a very busy trafic light

2026-09-03 • via Nuitee
T
TOEKIE • solo_traveller • za
9
Pros:

Very friendly service

Cons:

It is on a corner at a very busy trafic light

2026-08-30 • via Nuitee
D
David • extended_group • za
3
Pros:

By and large the staff were friendly and seemed very interested in providing every amenity

Cons:

It felt like whoever owned and maintained the hotel didn't care. lightbulbs missing everywhere, cool rather than warm lighting, a terrible paint job. It feels like whoever owns the hotel doesn't care. It's not even about the cost or not, they wouldn't have to spend additional money to do it right - they'd just need to want it right. Honestly, Feels like the kinda place ripe for someone to take over and give it a bit of love.

2026-08-26 • via Nuitee
D
dennys • extended_group • za
5
2026-08-24 • via Nuitee
M
Melanie • solo_traveller • za
9
Mel🌻
Pros:

comfy bed and was treated with a very nice breakfast by very friendly staff.

Cons:

1.My room was basically on the road of the very busy highway, late nite traffic and to be awaken by taxis hooting and cars very early morning. After long driving from Cape Town this was not what we were expecting.
2.We only found when booked into the hotel parking is not on premises, so to go park your car, uber back with the staff, and the same the next morning, not what I was hoping for.
3.While having breakfast, on the first day, our room was turned upside down to clean up, we had to adjust our meeting times as we were then asked to wait before we could enter to get our necessary bags almost hour later.

2026-08-23 • via Nuitee
M
Mokoena • solo_traveller • za
10
2026-08-22 • via Nuitee
R
Radebe • family_with_children • za
10
2026-08-21 • via Nuitee
B
Betty • solo_traveller • za
8
2026-08-21 • via Nuitee
M
Melda G • couple • za
10
Cons:

No secure parking

2026-08-20 • via Nuitee
P
Puana • solo_traveller • za
4
Pros:

Friendly staff approachable.

Cons:

Linen and floors not clean and have to always ask for refills of things like toilet tissue and tea goods(refills).

2026-08-19 • via Nuitee
T
Thabang • solo_traveller • za
1
2026-08-17 • via Nuitee