Swan Motel

Hotels
9.4 (31 reviews)
Tuan Chau Island D23, Âu tàu 1, phường Tuần Châu, TP Hạ Long , Ha Long , vn

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
High cleanliness standards
Friendly and caring staff
Great location
Cons:
Limited food options nearby
No fridge in the room
Area is quiet after hours

Categories

Cleanliness
9.64
Rooms were spacious, comfortable, and very clean – high level of cleanliness throughout stay.
Service
9.99
Extremely friendly staff, caring about guests, and provided great services like free rides.
Location
9.15
Great location by the marina for Ha Long Bay cruises, though area is quiet after boats leave.
Room Quality
9.6
Rooms were large, modern, and very clean.
Amenities
8.63
Basic amenities available, missed having a fridge in the room.
Value for Money
9.59
Affordable price compared to the quality and value received during the stay.
Food and Beverage
8.64
Limited food options in the area; relied on instant noodles.
Overall Experience
9.99
One of the best and most worthwhile experiences – highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:30

Property Description

Beachfront Location
Experience breathtaking views and direct access to the beach just steps away from your room.

Comfortable Accommodation
Relax in well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms with free toiletries.

Convenient Amenities
Enjoy the convenience of room service, a 24-hour front desk, and a range of nearby attractions such as Tuan Chau Harbour and Bikini Island Beach.

Book your stay at Swan Motel now to indulge in a unforgettable beachfront experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 31 reviews
Cleanliness: 9.64
Service: 9.99
Location: 9.15
Room Quality: 9.6
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 8.64
Overall Experience: 9.99
M
Marie-Thérèse couple fr
9
2026-02-13 via Nuitee
F
Fabienne couple fr
9
Très bonne adresse, grande chambre. Parfait pour une nuit avant de partir en croisière
Pros:

L'hôtel est situé dans un quartier où il n'y a pas grand chose et peu de restaurant. Tout est tourné vers les croisières.
L'accueil est top (nous avons pu avoir notre chambre beaucoup plus tôt que prévu). La chambre est très grande et très confortable. Bonne literie. L'hotel doit etre assez récent, tout est en bon état.
Possibilité de faire laver son linge

Cons:

Les sols paraissent propres mais on a les pieds noirs très rapidement.

2026-02-08 via Nuitee
M
Martin couple gb
9
Pros:

Nice place nothing bad to say about it

2026-02-08 via Nuitee
אור couple il
10
Pros:

The hotel was simply excellent! The rooms were spacious, comfortable, and very clean – the cleanliness was kept at a high level throughout my stay. The staff was extremely friendly, always with a smile, and truly caring about the guests.
I could rent bicycles at a very low price directly from the hotel, and after check-out they even gave me a free ride to the cruise – such great service!
The price of the stay was also very affordable compared to the value I received. Definitely one of the best and most worthwhile experiences I’ve had, and I highly recommend it to anyone looking for a quality and pleasant place at a fair price.

2025-09-30 via Nuitee
A
Arian extended_group de
10
Für einen Aufenthalt sehr zu empfehlen. Ruhige Lage direkt an der Marina
Pros:

Gute Lage, sehr neu und sauber und außergewöhnlich freundliches Personal

2025-09-13 via Nuitee
A
ana jurado martin family_with_children es
10
Uno de mis mejores hoteles
Pros:

Todo nuevo y limpio. La habitación es muy grande y cómoda. Nada que envidiar a un gran hotel.

Cons:

Todo alrededor en construcción, imagino que en poco tiempo cambiará. No tenía nevera.

2025-09-05 via Nuitee
solo_traveller au
10
2025-08-24 via Nuitee
V
Vianney couple fr
9
Pros:

Nous y avons passé une nuit avant de prendre le bateau au matin pour la baie d’Along. Si le quartier est vide et sans vie avec un côté surréaliste, l’accueil du gérant a été excellent et la chambre était magnifique. Toujours prêt à trouver une solution à vos problèmes.

2025-08-10 via Nuitee
S
Sefton extended_group gb
10
Pros:

The rooms were lovely - very big, clean and the staff at the front desk were really friendly. It’s right by the marina so great location for the ha long bay cruises. We got a cruise and they dropped us back in Hanoi at the end for the next bit of our trip.

2025-07-26 via Nuitee
C
Christine young couple gb
8
room was lovely, but not much around it
Pros:

room was really lovely, very clean and large and modern. it had a balcony and a lovely bathroom. bed was comfy. very close to the port for ha long cruises

Cons:

there is not much around at all in terms of food so we ended up getting instant noodles. the whole area is very quiet after the boats leave. also no fridge in the room

2025-06-14 via Nuitee
C
Carys young couple gb
10
Exceptional
Pros:

Very clean, spacious and modern room. The owners were very friendly and even allowed us to check in at 3 am without any problems.

Cons:

We noticed that the water bottles in the room weren’t sealed so we bought water elsewhere to be safe.

2025-06-06 via Nuitee
S
Shining young couple au
10
Exceptional
Pros:

Very nice owners, very close to ferry terminal. Large and clean room. We forgot a charging cable at the property, came back 2 days later and the lovely owner found and returned the cable to us. 100% recommended.

2025-05-10 via Nuitee
D
Dilrukshi solo traveller lk
5
Passable
2025-05-04 via Nuitee
B
Ben young couple gb
10
Exceptional
Pros:

Really lovely big room and comfy beds. Owner was super helpful and offered a speedy laundry service. Also was around for us to check in at 4am smoothly. Perfect place to stay if you are getting a cruise the next day and great value for money.

2025-04-26 via Nuitee
F
Francesco solo traveller it
9
Very pleasant!
Pros:

Comfy - clean- big room. Very good

Cons:

I’ve asked for refill the shower gel, they never brought it. I shower with shampoo

2025-04-22 via Nuitee
G
Gerard solo traveller fr
9
Superb
2025-04-19 via Nuitee
N
Nomad1 solo traveller ie
10
Exceptional
Pros:

Amazing room,super comfortable, and very big with a balcony, super clean as a new room,bed and bedding were so nice, lovely bathroom.

Cons:

Nothing

2025-03-17 via Nuitee
A
Angela young couple gb
10
Exceptional
Pros:

Lovely room, great interior, space and shower. Excellent location to the harbour.

Cons:

Nothing

2025-03-12 via Nuitee
S
Sara solo traveller gb
10
Exceptional
Pros:

The staff are extremely helpful and very friendly. Early check in plus they printed some important documents for me. Highly recommended staying here if you are stopping on the island.

2025-02-19 via Nuitee
R
Rebecca young couple gb
10
Exceptional
Pros:

Massive comfy room - I would recommend to everyone wanting to stay near the bay for a cruise as this is the perfect location for this. There a few coffee shops/ restaurants nearby and the beach/ port. We checked in early as our bus got in in the morning and there was no extra cost to this :)

Cons:

Nothing to fault

2025-02-14 via Nuitee